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Mortgage 1st & Peak Mortgages Reviews

5.0 Rating 1,641 Reviews
100 %
of reviewers recommend Mortgage 1st & Peak Mortgages
5.0
Based on 1,641 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st & Peak Mortgages Reviews

About Mortgage 1st & Peak Mortgages:

We are an award-winning team of experienced Mortgage & Protection Advisers offering professional advice to customers across the UK. With over 40 qualified advisers and a wealth and breadth of knowledge, we can assist with any enquiry. Our team prides itself on delivering five-star service, supported by 20+ dedicated staff members who guide you through the entire mortgage process efficiently.

Our head office in Chesterfield, Derbyshire, hosts a third of our team, with the rest working remotely across the UK. This ensures that no matter where you live or plan to buy, our team is available to help.

Founded in 2008 by Jon and Lisa Stones, our family-run business maintains core values of caring for employees, customers, charities, and the local community. Our positive workplace culture was highlighted when we were named a ‘Top Mortgage Employer’ in 2023 based on an anonymous staff survey. Winning prestigious awards like ‘Best Mortgage Broker (8-50 advisers) 2024’ at the Mortgage Strategy Awards and ‘Broker Firm of the Year (11-50 employees) 2023’ at the Financial Reporter Awards underscores the quality of our service.

Whether you're a first-time buyer, looking to release equity or consolidate debt, a landlord managing a portfolio, or in need of personal insurance policy reviews, our specialist advisers are here to help.

Buying your first home can be daunting, but our friendly, experienced advisers will guide you through the process and find the most suitable mortgage product. If you're looking to remortgage, purchase a buy-to-let property, or take out insurance, our expertise and guidance will save you time and provide peace of mind, ensuring you get the best deal after a thorough explanation of your options.

As advisers authorised by the Financial Conduct Authority, we ensure all customers are treated fairly. We listen to your needs and present the most suitable options. Your dedicated adviser and case handler will process your application, supporting you until your mortgage or insurance policy is completed.

Beyond Mortgage & Protection Advice, our sister company Specialist 1st offers second charge mortgages, auction finance, commercial mortgages, bridging loans, development finance, and mortgages for non-UK residents. We also recommend conveyancing solicitors, building surveyors, will writers, and equity release advisers.

As the largest mortgage & protection advice firm in Derbyshire, we have access to exclusive deals available only through selected firms, allowing us to pass potential savings on to you. Thousands of five-star reviews mention our team members by name, reflecting the care and attention they provide.

A significant portion of our business comes from returning customers or referrals, demonstrating the quality of our service.
Our support doesn't end when your mortgage completes. We'll stay in touch and inform you well in advance when your deal or term is ending, offering remortgaging or refinancing options and supporting you through the process again. We understand that life circumstances change, and we can review your insurance policies to ensure they still meet your needs.

We are your lifelong adviser, providing professional mortgage and protection advice through all of life's key milestones—from buying your first home and moving up the property ladder to renovating your forever home and later releasing equity to help fund your children's education, weddings, or house deposits.

Visit Website

Phone:

03300 552 240

Email:

advisers@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane,
Barlborough,
Chesterfield
Derbyshire
S43 4PZ

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Mortgage 1st & Peak Mortgages 5 star review on 21st February 2023
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Mortgage 1st & Peak Mortgages 5 star review on 16th November 2022
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Mortgage 1st & Peak Mortgages 5 star review on 12th January 2022
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Mortgage 1st & Peak Mortgages 5 star review on 11th December 2021
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Mortgage 1st & Peak Mortgages 5 star review on 7th July 2021
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Mortgage 1st & Peak Mortgages 5 star review on 24th June 2021
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Mortgage 1st & Peak Mortgages 5 star review on 17th June 2021
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Anonymous
Anonymous  // 01/01/2019
Mortgage 1st making my life easier since 2018 ....I can't recommend this company enough, from my experience they go above and beyond to make things as simple as possible...clearly know the market and put their expertise to good use Thanks for all your help
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Posted 3 years ago
Mortgage 1st have been amazing throughout our mortgage application process. They have gone above and beyond to help us find the best mortgage and constantly reassured us throughout. Every phone call, every question we had they answered without a problem. Friendly, professional and overall a amazing company I will defiantly recommend.
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Posted 3 years ago
I would highly recommend Mortgage 1st to anyone. The service I have received has been wonderful. Faye and Becky have been brilliant, they respond to any emails in a timely manner, so this makes the process so much easier. Faye is very friendly, approachable and easy to talk to. Thank you very much for your help and great service!
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Posted 3 years ago
Professional and an excellent service
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Posted 3 years ago
Brilliant, friendly customer service. I felt like they were with me every step of the process and explained things thoroughly and in a simplified way as to allow me, a first time buyer, to understand it since I've never heard most of the terms used before. Going into the whole process was quite daunting but speaking to Chris about it all put me at ease so I would highly recommend using mortgage 1st if you're a first time buyer, or if you've been through the process before as you will be pleasently surprised. Absolutely amazing.
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Posted 3 years ago
Thank you so much Megan. Professional and approachable manner and always at the end of the phone or email. As first time buyers she made us feel completely at ease and was right with us from start to completion. We knew what was happening every step of the way. I would highly recommend.
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Posted 3 years ago
I used Megan at Mortgage 1st. What a brilliant advisor she was. Literally wouldn't have moved without her ⭐️⭐️⭐️⭐️⭐️
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Posted 3 years ago
No words to describe how amazing the service is from Mortgage 1st. Our situation was quite complex as our first application had unfortunately declined (through a different broker). That’s when we got in touch with Mortgage 1st and asked for further advice. We spoke to Elliot who was unbelievably helpful. He gave us advice which actually suited our circumstances better (and saved us a whopping £400 per month). We were against a very tight deadline as our previous application had taken 7 weeks and an entry date had already been given. Elliot didn’t over promise but did reassure us that he would do whatever he could to speed this process up. We were updated about the process throughout from Elliot & Beverly and got our mortgage offer within 7 days from full application. They have made our dreams come true and we can’t thank them enough for helping us buy our first family home. I will be recommending and using their services again in the future! Thank you Elliot, Beverly and all at Mortgage 1st who have made this possible.
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Posted 3 years ago
Chris and Beverly did a great job in successfully finding a mortgage and processing our application; despite our being over 60 and having a relatively complex financial situation.
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Posted 3 years ago
Oliver is superb. He has looked after us for years now and is always happy to answer any questions no matter how trivial. We are never going to look for another advisor again.
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Posted 3 years ago
Excellent service. Kept us informed at every step and got us a fantastic deal. Cannot recommend highly enough.
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Posted 3 years ago
I was a first-time buyer with no clue about anything and Carl Robbins let me through the process with great patience and good humour! He's a thoroughly decent and pleasant guy who knows his stuff and is happy to let you take all the time you you need to make your decisions. I'm now happily ensconced in my new home and couldn't be happier. Thanks also to Beverly James who helped process my mortgage.
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Posted 3 years ago
Becky Thomson was amazing throughout the whole process. I received daily updates and really good advice. I will be definitely coming back in a few years when I remortgage ! :)
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Posted 3 years ago
Having known Vidhiya Devabhai for sometime, I knew she could be someone who could be trusted and would go the extra mile for someone like me who is self-employed… it’s not easy to get a mortgage especially during a pandemic! She worked efficiently hard and got me the great result I needed! I recommended her even before I used her services, but know having a great experience - I will be a walking advertisement for her! Thank you Vidhiya!
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Posted 3 years ago
Reactive, efficient & friendly. Recommended.
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Posted 3 years ago
Friendy,supportive Regularly update us on progress of our application. They were pro-active, with regard what lender's next question or request might be.
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Posted 3 years ago
Excellent communication and first rate service. Hollie and Shaun have gone above and beyond. I wouldn’t hesitate to recommend them.
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Posted 3 years ago
Very good service.
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Posted 3 years ago
Andy Lunn was great from start to finish. All communication was timely and informative. Andy found us a great remortgage deal that saved us a significant amount of money. Hollie Kilraine kept us up to date by guiding us step by step to ensure we completed & submitted all the relevant paper work. Overall a great service, made very easy by a professional team. Wouldn't hesitate to recommend. Thank you.
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Posted 3 years ago
Carl Robbins at Mortgage1st is amazing. We have used mortgage brokers in the past and the level of service from Mortgage1st as opposed to previous brokers we have used is incomparable. Carl was always available and worked very hard to assist us with everything. He managed to navigate various issues that arose (knotweed, troublesome surveyors etc). We wouldn't look any further than Mortgage1st in the future.
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Posted 3 years ago
Mortgage 1st & Peak Mortgages is rated 5.0 based on 1,641 reviews