Monsterplumb Ltd Reviews

Name: Monsterplumb Ltd
Rating: 4.92

4.9 Rating 2,081 Reviews

99 %

of reviewers recommend Monsterplumb Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,081 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

03335777911

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Monsterplumb Ltd 5 star review on 23rd May 2022

Anonymous // 01/01/2019

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“Quick service and best prices around”

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“Very please with price and delivery timing”

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“Radiator valves at a very competitive price Fast and efficient delivery.”

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“This is my second order, and its been brilliant service each time! Will be back for sure :)”

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“Price and service very good I would recommend using Monster Plumb”

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“Mid position valve and actuator arrived very quickly. However, the unit had sustained a certain amount of damage at some point before delivery. Part of the plastic quick release/retaining mechanism was broken, which I managed to glue back on for satisfactory repair. Also, two of the three olives supplied were bent out of shape, so I had to use alternative ones. This said, the valve is now installed and is working perfectly”

Helpful Report

Hi Chris, Thanks for leaving us your comments. You should have contacted us regarding the state of the product, this is not acceptable and we would have arranged for a replacement product to have been sent out straight away. If you have any issues moving forward with the valve please let us know. Best Regards Monsterplumb Ltd

“Good prices and very fast delivery.”

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“The service and price were very good, the only adverse comment is I didn’t get an emailed copy of my order, with an order number on completion of my internet purchase. The invoice was enclosed with the delivery.”

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Good Evening Barry, Many thanks for your comments, it is greatly appreciated. Regarding the lack of E-Mail confirmation upon ordering, this is automated and should happen on every order as soon as the order has been placed. We have found in the past that as the automated E-mail comes from the address "sales@monsterplumb.co.uk", some E-Mail providers automatically pick up the "sales" part of the address and put it straight into your Junk Mail, so it may well be sat in there. If this is not the case then we do apologise, there must have been an error in our system, we are not aware of any issues recently, but will look into this to double check. Again, thankyou for your comments and bringing this to our attention. Best Regards Monsterplumb Ltd

“Great service and price. Will use again”

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“Good service and good price”

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“They stocked what we wanted, at a good price. Delivery was very prompt too.”

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“Needed a replacement Central heating programmer. Monsterplumb provided the one I needed at the best price and despite showing a 2-3 day delivery it arrived the following day by DPD. Great service great price, highly recommended”

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“i have used monsterplumb once ,and found there very helpful, and quick,with delivery, will use them again , and recommend them , for price and quickness,”

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“Item as described and despatched ontime and quickly so no issues with Monsterplumb. Item delivered via DPD so was subject to DPD's random prediction of delivery times and chuck it & run delivery technique.”

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“Good efficient service”

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“Quick, easy to deal with and cheaper on price for what i wanted by a mile. Monsterplumb are great and will be ordering again for sure”

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“First time I used this company. Great service and cheap with it. Could track delivery and given a one hour slot. Would highly recommend. Thanks Monster plumb.👍”