Monsterplumb Ltd Reviews

Name: Monsterplumb Ltd
Rating: 4.92

4.9 Rating 2,080 Reviews

99 %

of reviewers recommend Monsterplumb Ltd

Company Reviews

Metrics

Info

4.9

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

03335777911

Write Your review

Tell us how Monsterplumb Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Monsterplumb Ltd 5 star review on 23rd May 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive pricing, backed up by great customer service when asking a question before buying, plus fast delivery. Couldn't ask for more.”

Helpful Report

“Excellent quality and arrived the next day.”

Helpful Report

“Part turned up but not use able as arm is to long and it has no adjustment for water level”

Helpful Report

“Great products at a good price fast delivery will use again!”

Helpful Report

“Second time ordering from Monsterplumb again cheapest on the market and on time delivery thank you”

Helpful Report

“Quick delivery- good prices”

Helpful Report

“Excellent product and prompt service”

Helpful Report

“Delivery was very quick but unfortunately the pipe I ordered was bent and a valve was wrong. They were very quick to replace the pipe and valve, but the replacement valve was again wrong. I gave up and got one from B&Q. I would suggest they use something rigid to pack their pipes, as the second one was also slightly bent although not badly.”

Helpful Report

Hello John, We are very sorry for the inconvenience caused by these issues. As detailed in our E-Mail to you, we have let you down, and can assure you it will be dealt with, with the member of staff that we can see picked and packed your order on both occasions. The normal protocols were not followed on this occasion for packing pipe lengths, we do agree and consideration needs to be taken into the packaging sending these 1 metre pipe lengths by courier moving forwards. Again, sincere apologies for the issues you have experienced with this order, we can assure you this is most certainly not the norm. We have also processed the necessary refund for the part you had to source elsewhere. Regards Monsterplumb Ltd

“What can I say? They had the products I wanted at a price that I wanted to pay and they delivered in a timescale I was happy with. Will be definitely returning as a customer.”

Helpful Report

“Excellent service and prompt delivery. Needed some Drayton TRV4 and MonsterPlumb were easily the best price available. The valves were delivered within 2 days and i was provided with delivery estimate and tracking number which made it easy to plan around.”

Helpful Report

“The ordering was reasonably easy, the goods arrived when stated, and the items received were exactly as ordered and of good quality.”

Helpful Report

“Items received on time and as described”

Helpful Report

“Thanks for your efficiency on delivering my product. No nonsense and easy to deal with. Will be using your services as frequently as required.”

Helpful Report

“First time I’ve used Monsterplumb. I would have usually have used Screwfix. Monsterplumb have a Great range & great prices. Delivery was fast. All sourced & purchased from the comfort of my armchair.”

Helpful Report

“Excellent service”

Helpful Report

“Fast service great price Will be buying again”

Helpful Report

“Staight forward no messing about order and delivery. Tried several of our regular merchants who were only interested in selling who valves not the repair glands. Well done Monster we will be back.”

Helpful Report

“Amazing service”

Helpful Report

“Superb service, fast delivery and a great product. Many thanks”

Helpful Report

“I had not previously heard of this company, but I will certainly use them again. Good prices, good delivery updates including a one hour delivery slot, well packed.”

Helpful Report

Monsterplumb Ltd is rated 4.9 based on 2,080 reviews