MoneyMaxim Reviews

Name: MoneyMaxim
Address: Suite 8, Market House Market Place Wokingham RG40 1AP, Wokingham
Rating: 4.75

4.8 Rating 6,853 Reviews

98 %

of reviewers recommend MoneyMaxim

4.8

Based on 6,853 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01183 218197

Email:

info@moneymaxim.co.uk

Location:

Suite 8, Market House Market Place Wokingham RG40 1AP
Wokingham
RG40 1AP

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hopeless! Tried MANY attempts to connect to Qoutes sent by you- got nowhere. Went back to my hire car rental supplier.”

Helpful Report

Posted 4 years ago

Robin Burt Thank you for your recent feedback. I’m really sorry to hear off your experience and would really appreciate the opportunity to see if we can re-create the problems that you encountered. I've just sent you a personal email and If you were able to give me a call on telephone number 0800 520 0699 option 3, or kindly send me an email back with your contact number and a convenient time to call you, then I would really look forward to speaking to you. We are scratching our heads a little bit hear , due to the fact that all seems to be working correctly and when our IT reviewed the links that you used our site, we did seem to be able to click through to the insurers in question. Sometimes, using a different browser or gadget does do the trick, but again, we would love to identify the actual problem that you encountered, so we can resolve this for you. I do very much look forward to hearing from you. Wishing you the very best for now. David Neal Head of Customer Services Telephone Number 0800 520 0699 option 3

Posted 4 years ago

“You are sending this to the wrong person, that’s a poor management of your co. Please stop sending me this stuff”

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Posted 5 years ago

Anonymous Thank you for feedback. I've just asked the appropriate department here at Moneymaxim to check the quotes that have be run under the email address associated to this review. If an email address is used on our site and a box is ticked for this email address to send a quote or communication, then it will be sent. The moment we have carried out our internal review of the quotes run, we will then contact you with our findings. I look forward to updating you soon. Thank you for bringing this to our attention. David David Neal Head of Customer Services Moneymaxim Telephone Number 0800 520 0699 option 3

Posted 5 years ago

“It actually brought up some great offers, however none of the links were working and the full site (not accessed through moneymax) gave a totally different price. As a result I had to trawl through individual companies myself. So lots of potential, but it didn’t work!”

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Posted 5 years ago

Hi Mark, Having looked into this further internally, we still have not been able to replicate the problem that you incurred and have not received and any other feedback from any other customers in relation to this. I'm going to email you personally to see if you would be good enough to provide us a few minutes of your time over the telephone, where we can both re run your quote, from your end and ours, and we can then carry out the process together and to see if we identify / replicate the problem that you encountered. I do very much hope that we are able to speak soon and I look forward to speaking to you then. Kind regards, David David Neal Head of Customer Services Moneymaxim Telephone Number 0800 520 0699 option 3 Hi Mark We are investigate this as we are struggling to replicate the issue at present. Certainly prices going directly are often higher than the special prices we have negotiated for our users, but we cannot understand why you were not able to progress through our partners site. We will continue our enquiries and update you as soon as we have an answer, but if you were to rerun the quote and experience a similar issue please do not hesitate to contact our customer service team. Kind regards, Mark Bower Managing Director 30/03/2019

Posted 5 years ago

“The link just didnt work, so there was no end result.”

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Posted 5 years ago

Hi Robert, Hopefully you have received our direct reply offering assistance. We are a bit flummoxed as to what happened here - if you look at past reviews this you will see that you are pretty much one in a million! We would be delighted to help - our customer service team assist many customers on a daily basis and we would love to help you. Please do not hesitate us if we can assist in anyway. Mark Bower Managing Director

Posted 5 years ago

“Extremely expensive”

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Posted 5 years ago

Anonymous Thank you for your feedback. Please feel free to contact me on 0800 520 0699 option 3 and I'll be delighted to talk you through the process and to assist you from there. I've looked into your enquiry internally, and from what you have kindly selected, I have every confidence that the policy in question, is one of the most cost effective policies on the market. Hence why it would be great if we could go through this with you, in making sure that the policy you tailored in your enquiry is exactly for your specific requirements, and then comparing the policy in question on like for like basis in relation to price. I really do hope we get the chance to assist you with this, and I'm sure be the end of the process we will be able to provide you with a policy to meet your specific needs and one of lowest prices you will find as well !!! I will also send you a personal email as well. Wishing you the very best for now. David David Neal Head of Customer Services Moneymaxim 0800 520 0699 option 3

Posted 5 years ago

“Unable to complete transaction last night and then get a scam phone call this morning at 08:05. Don’t share my information with anyone please.”

Helpful Report

Posted 5 years ago

Anonymous Thank you for your feedback. I'm very sorry to hear of your most recent experience and have just emailed you to see if we could possibly have a conversation about the comments you have provided and to see if we can assist you in anyway at all. Your information is safe with us (there is a declaration about this for every customer who completes their excess quote on our site, before proceeding to the results page) and there should be no reason at all as to you receiving a scam call having completed this process. I have asked you kindly to please contact me though (as the Head of Customer Services), so we can fully understand to exactly what did happen, what actions you have since taken and to see if we can assist you further in regards to this. I do very much hope that we get the opportunity to speak soon. Wishing you the very best for now. David Neal Head of Customer Services 0800 520 0699 option 3

Posted 5 years ago

“You cancelled my transaction 2 days ago but after phoning today , I found out it hadn’t been cancelled so had to cancel again. Not a good service”

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Posted 5 years ago

Hi, Thanks for corresponding with us earlier - and explaining that that this review was intended for Moneygram rather than Moneymaxim. We have sent you an email with a link which will allow you to amend this review and are really pleased you mentioned that you had no issues with us at all! Mark Bower Managing Director

Posted 5 years ago

“Emailed and did a live chat with the guys at money maximiser, very helpful and sound advice would defo use again”

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Posted 5 years ago

MoneyMaxim is rated 4.8 based on 6,853 reviews