Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,854 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

Visit Website

Write Your review

Tell us how Molly Brown London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Molly Brown London 5 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and was personalised and posted in a very short period of time. Would highly recommend. Quality craft and beautifully presented”

Helpful Report

Posted 2 years ago

“Worst customer service, their website has an error with international delivery, they sent me link to deliver to Kuwait and canceled two orders cause it keeps redirecting to the UK useless no assistance whatsoever, horrible, frustrating and beyond unprofessional experience, and didn’t even receive the refund yet”

Helpful Report

Posted 2 years ago

Hi Basant, I am so sorry to hear that you are having trouble placing your order. We have investigated the issue with IT and unfortunately found that your chosen delivery country has customs restrictions, and we are prohibited from sending precious metals to your location. The option should have been disabled from the country dropdown menu, for this we are very sorry for any inconvenience caused. We deliver to all international countries wherever possible but sadly in this instance we have been unable to fulfil your order. Please accept my sincere apologies again and re-assure you that this will be updated on our website to avoid any misunderstanding in future. Kind regards, Caroline Molly Brown London

Posted 2 years ago

“Highly recommend, lovely jewellery, quick and efficient delivery”

Helpful Report

Posted 2 years ago

“Delighted with the prompt service - beautiful packaging and quality of our baby bangle Bought as a gift for our beautiful first Granddaughter 💖 thank you”

Helpful Report

Posted 2 years ago

“Good value and quality, professional response with delivery update and delivery time. True value for money. I will certainly shop again with confidence.”

Helpful Report

Posted 2 years ago

“Great product for baby! Price are accessible and delivery is fast. Great also the package whit everything you need for gifts”

Helpful Report

Posted 2 years ago

“Gorgeous necklace!!”

Helpful Report

Posted 2 years ago

“Lovely jewellery, good service”

Helpful Report

Posted 2 years ago

“Very nice item Delivery on time”

Helpful Report

Posted 2 years ago

“Stunning bangle and locket bought for my granddaughter 1st birthday. Quality excellent and good value for money. So glad I bought to celebrate.”

Helpful Report

Posted 2 years ago

“All very good.”

Helpful Report

Posted 2 years ago

“I was very pleased with the bracelet I bought for my granddaughters christening. The engraving was nice and neat and just made the bracelet a little more personal and a keepsake for future years. Good quality and price. Great service and lovely presentation box.”

Helpful Report

Posted 2 years ago

“Absolutely stunning piece of jewellery. Packaged safely to perfection with beautiful gift bag. Very quick delivery esp with engraving I thought it would have taken longer! Will purchase again 100%”

Helpful Report

Posted 2 years ago

“Really nice and beautiful”

Helpful Report

Posted 2 years ago

“Beautiful silver bangle bought for granddaughters baptism delicately inscribed with her name. Perfect gift and keepsake in a delightful gift box. Thank you!”

Helpful Report

Posted 2 years ago

“This necklace is perfect for a new baby girl.”

Helpful Report

Posted 2 years ago

“This is my second time purchasing. This time for two of my nieces. My sister loved it. Beautiful peices they can keep for a lifetime.”

Helpful Report

Posted 2 years ago

“Perfectly packaged and a super quick delivery. The christening bracelet was really smart and will be perfect for my niece as a keepsake well into her adult years. Thankyou”

Molly Brown London 5 star review on 7th February 2023

Helpful Report

Posted 2 years ago

“I got a necklace for my daughters christening has turned black within months. I emailed and was suggested to clean it even though she hasn’t worn it. Still black. Then completely ignored. Terrible product and awful customer service after sales team. Don’t waste your money!”

Helpful Report

Posted 2 years ago

“Excellent service quick delivery. I purchased a bracelet for my granddaughter and she loves it. Also was beautifuly gift wrapped.”

Helpful Report

Posted 2 years ago

Molly Brown London is rated 4.8 based on 2,854 reviews