Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,854 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Molly Brown London 5 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely item good delivery but disappointed with engraving very small”

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Posted 2 years ago

Hi Angela, We are sorry to hear you are disappointed with the engraving and we would like to give you some additional information. We use state of the art engraving machines used throughout the jewellery industry. We have worked closely with the engraving company and every piece of jewellery in the collections has been optimised by them to achieve the best engraving results. We also offer a preview function on the website to help you decide on different font options and how your chosen engraving will look. If you do need any engraving advice in the future, please contact us and we will be delighted to help. Kind regards, Caroline Customer Care Molly Brown London

Posted 2 years ago

“Absolutely beautiful birthstone bangle for granddaughter. Really good quality”

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Posted 2 years ago

“Super fast delivery, gorgeous little bangle but slightly disappointed with engraving ~ very small”

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Posted 2 years ago

Hi there, We are sorry to hear you are disappointed with the engraving and we would like to give you some additional information. We use state of the art jewellery engraving machines and the engraving needle is set to the deepest available in the industry, this is so the engraving is perfectly inscribed each time without variation. If you were not aware we do also have a preview function on the website to help you decide on different font options and how engraving will look depending on the length of the name. If you do need any engraving advice in the future, please contact us and we will be delighted to help you. Kind regards, Caroline Customer Care Molly Brown London

Posted 2 years ago

“Absolutely delighted with the service provided and quality of the butterfly necklace I bought for my granddaughter's 18th birthday. The gift packaging that was in the parcel with the necklace was beautiful..a small box to present the necklace in, a ribbon to tie round then a carrier bag to but the box in with more ribbon to finish off plus a 10% discount card for my next purchase . The quality of the packaging was first class. I would definitely buy from them again in fact I'm hoping if I leave the 10% discount card lying around with my Christmas wish list, my husband will find it and buy me a butterfly necklace too!!”

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Posted 2 years ago

“Very pleased with my purchase. Perfect gift for my granddaughter on her Christening Day.”

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Posted 2 years ago

“Very pleased with my purchase of a silver bangle,which is a christening present for my great granddaughterThank you for your prompt service.”

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Posted 2 years ago

“Bought this silver locket necklace for my granddaughter's Christening as a lovely keepsake she can keep for years. It was beautiful, it was delivered promptly and it was well packaged. Would definitely use this website again if I ever need something similar in the future.”

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Posted 2 years ago

“Easy to use service. Great product! Very quick delivery! Beautifully presented!”

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Posted 2 years ago

“Purchased a baby bangle for my granddaughter it is stunning 💖”

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Posted 2 years ago

“Customer service is exceptional”

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Posted 2 years ago

“Excellent gift. Great customer service and nicely wrapped. I would but again.”

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Posted 2 years ago

“Absolutely beautifully crafted and engraved silver Christening bangle . Arrived in lovely gift bag with ribbons included.”

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Posted 2 years ago

“Beautiful necklace and great quality ❤️”

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Posted 2 years ago

“Bought my 8 yr old niece a bracelet for her birthday, she was absolutely thrilled with it and made her feel very grown up, lovely gift, excellent delivery service”

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Posted 2 years ago

“Everything was perfect. The packaging and careful presentation was particularly good. Thank you”

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Posted 2 years ago

“Bought as a gift for a dear friend, she absolutely loves it and said it smells gorgeous .”

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Posted 2 years ago

“Beautiful bracelet for my beautiful granddaughter on her christening day”

Molly Brown London 5 star review on 28th September 2023

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Posted 2 years ago

“Company had great communication when it came to my indecisiveness in terms of engraving and also delivery was quick too will definitely get another peice for her from here 💕”

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Posted 2 years ago

“The silver baptism bangle came very quickly. The name is engraved clearly and looks elegant. I would have preferred the bangle to have a small design on it to take away its plainness.”

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Posted 2 years ago

“Absolutely over the moon with my goddaughters bracelet, just perfect”

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Posted 2 years ago

Molly Brown London is rated 4.8 based on 2,854 reviews