Molly Brown London Reviews

Name: Molly Brown London
Address: Molly Brown London Ltd,, 71 Queen Victoria Street,, London, London Borough of Southwark
Rating: 4.77

4.8 Rating 2,731 Reviews

94 %

of reviewers recommend Molly Brown London

4.8

Based on 2,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Molly Brown London:

Molly Brown London, dubbed 'Tiffany for girls' by VOGUE magazine.

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Phone:

02031426630

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Molly Brown London 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought this for my friend's daughter's baptism. It was packaged beautifully - all I needed to do was take it to her. I got it a little bigger for a small child rather than a baby. My friend thought it was so beautiful - she said she'd wear it herself until her baby was big enough!”

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Posted 1 year ago

“Beautiful gold jewellery set for my granddaughter thank you 😍😍👍🏽👍🏽 if I could give an 10 I would 🌟🌟⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“ADORABLE bangle bracelet with engraving. Very happy with this elegant piece. Love the packaging as well. It makes a very nice presentation.”

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Posted 2 years ago

“Beautiful jewelry and packaged so nicely. Very impressed and will order again in the future.”

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Posted 2 years ago

“Absolutely beautiful bangle for my great niece, Really worth the money will be buying more, customer service is beyond excellent.”

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Posted 2 years ago

“I purchased the guardian Angel with a Pearl in for my Granddaughter’s Baptism and it is absolutely beautiful and comes in a lovely box and bag. It’s just the perfect gift as pearl is also her birth stone Just love it! Thank you soo much!”

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Posted 2 years ago

“This was a special gift for my great grandaughters birth its beautufully made snd inscrip⁹tion was freec”

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Posted 2 years ago

“A brilliant selection of items at excellent prices.”

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Posted 2 years ago

“I received bent earring and the gift packaging looked cheap and it was squished. Although, customers service was very good and was happy to rectify the issue unfortunately I wasn't able return it as it was gift and need the next day so had to just give what I had:( Won't buy again.”

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Posted 2 years ago

Dear Evelina, We were so sorry to to hear the item and complimentary packaging arrived in this condition, once again please accept our sincere apologies on behalf of the courier and we have followed this up with them. We had hoped the urgent replacement offered could have resolved this for you in a satisfactory way. I do hope that you will consider shopping with us again in the future. Kind regards, Caroline Molly Brown London

Posted 2 years ago

“I ordered this on may 7th. The shipment is still not where it’s supposed to be and is dated to be received 6-28-23. The shipment is EXTREMELY SLOW. I understand it’s from UK but even a shipment from Asia only takes max 3 weeks and not almost 2 months. I can’t review this product yet because we still don’t have it.”

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Posted 2 years ago

Hi Neome, We have received no communication from you regarding this but are happy to help. Please contact us at customercare@mollybrownlondon.com and we will be able to support you. We look forward to hearing from you. Kind regards, Caroline Molly Brown London

Posted 2 years ago

“The selection was lovely and had fair prices.”

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Posted 2 years ago

“I bought an 18k Gold Vermeil Monarch Butterfly Gift Set for my granddaughter's 13 birthday. It is lovely and well designed with appropriate weight.”

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Posted 2 years ago

“Excellent company, item gorgeous, quick speedy delivery. Could not ask for anything more. Thank you.”

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Posted 2 years ago

“Very easy company to work with. I had no issues with my order at all. The personalization was perfect and the packaging was amazing. Completely ready to give as a gift. I didn’t have to purchase any extra gifting supplies. Great.”

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Posted 2 years ago

“Pretty pendant for granddaughters christening. I knew the diamond would be small, however, even with magnifying glass, I can’t see the diamond. So somewhat disappointed with my purchase and would probably have chosen something else. I can’t comment on whether my granddaughter likes it, as I haven’t passed it on yet.”

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Posted 2 years ago

Dear D Anne, We are sorry to hear that you were disappointed. The diamond is a 1pt genuine diamond and Molly Brown London is the only children's jewellery brand that uses 1pt diamonds in its collections, rather than diamond chips. The diamond is small however, it is a perfect size diamond for a child. The jewellery is simple but sophisticated and we believe that the sizing is perfect for little girls as well as teenagers. All product dimensions and measurements are provided on the website, and we are also always very happy to answer any questions about our jewellery at customercare@mollybrownlondon.com Kind regards, Caroline Molly Brown London

Posted 2 years ago

“Very happy with item very quick delivery”

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Posted 2 years ago

“Very pleased with my purchase. Beautiful fairy bracelet, excellent quality and packaging. Postage quick and on time. Will use again.”

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Posted 2 years ago

“Rapid turnaround in the order. It’s a very sweet piece of jewellery and my God -daughter seems to love it”

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Posted 2 years ago

“Gorgeous jewellery, and lovely packaging. Very efficient service also.”

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Posted 2 years ago

“Exactly as I hoped it would be. Delicate and perfect for a 15 year old’s confirmation. Sits perfectly in the nape of her neck.”

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Posted 2 years ago

Molly Brown London is rated 4.8 based on 2,731 reviews