Name: Mogo Direct
Address: 9 Maxted Park, Maxted Road, Hemel Hempstead, Hemel Hempstead
Rating: 4.63

“The whole process from start to finish was very straightforward and Seema was very attentive and responded extremely quickly to any questions I had. The order arrived safely and without issue and I would have no hesitation in recommending Mogo Direct to others.”

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Posted 2 years ago

Thank you so much for the five star rating! I'm so pleased to hear that you had a straightforward, smooth experience with us and that Seema was attentive and quick to answer any questions. We strive to ensure that all our customers are having an enjoyable shopping experience. Again, thank you for your kind feedback and we're glad that you received your order without any issue. We look forward to helping you again soon.

Posted 2 years ago

“First Class service. Seema was of great assistance!”

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Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“Good fast service and great,communication”

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Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with the service provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“My small order was delivered quickly and I'm very pleased with the quality of the table. Unfortunately there was a minor damage upon delivery but this was quickly handled without fuss. All these factors are a sign of a great company and why they come highly recommended and have earned a 5 star review.”

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Posted 2 years ago

Thank you for your 5 star review of Mogo Direct! We're so pleased to hear that your order was delivered quickly and that you're pleased with the quality of the table. We apologize for the damage upon delivery and are glad that it was quickly handled, and to your satisfaction. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time.

Posted 2 years ago

“Love my banquet table - really sturdy and the finish is superb”

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Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“My purchase - a folding table for home use - is stylish for a utility item, sturdy when in use and folds down compactly. It is definitely superior to folding tables typically found in community halls. The service from Mogo was prompt and the item was delivered on the promised day.”

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Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“We are very satisfied with the banquetting chairs we purchased, both in terms of price and quality. We were also impressed with the service we received throughout, in particular the try before you buy service. Lending us a chair in advance of an order enabled us to ensure the chairs were right for our needs before committing to a large purchase. Particular thanks go to Karen Harvey who was exceptional throughout the purchase process.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Mogo Direct! We are very pleased that you were happy with the banquetting chairs you bought. We really appreciate your kind words about our try before you buy service and Karen Harvey's excellent service throughout your purchase process. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time.

Posted 2 years ago

“Very Satisfying with the purchase”

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Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“Good quality table. Good communications and it arrived when it was supposed to!”

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Posted 2 years ago

Thank you for your fabulous 5 star rating of Mogo Direct! We are so pleased to hear that the table, as well as the timely delivery service met your expectations! We are thrilled that you had such a positive experience. Thank you again for your review!

Posted 2 years ago

“Excellent service and great products. I ordered the wrong sized tables by mistake and the team were able tp sort out my error quickly and efficiently!”

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Posted 2 years ago

Thank you so much for giving Mogo Direct a 5 star rating – we really appreciate it! We are so glad to hear you experienced excellent service and great products. We are sorry to hear that you initially ordered the wrong sized tables, however we are delighted we were able to help resolve your error quickly and efficiently. Thank you once again, and we hope to be able to help you again soon.

Posted 2 years ago

“Found items on website (table racks) at a very competitive price. Emailed the company as wanted to be invoiced rather than paying upfront. Prompt response and order taken and confirmed. I did then have to chase the company as heard nothing for a few days. However, prompt response again and delivery arranged. As requested, the driver rang me when he arrived at the premises as there was no-one on site and I walked down to sign for items. Overall, very satisfied with the service and the goods delivered were as expected and of good quality.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“Good service, up to date e mails, brilliant product. very pleased”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“Good service but delivered damaged 2out of 3 on ends should have protectors attached ??”

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Posted 2 years ago

Hello! Reviews and feedback are so valuable for small businesses, so thank you so much for taking the time to leave a review. We're pleased to hear you were satisfied with our service but, obviously, disappointed to learn that you received a damaged item. The feedback is really helpful, however, as we can review our packaging to see if we can avoid this happening in future. Warm regards, The Team @ Mogo Direct

Posted 2 years ago

“Great item with brilliant quality!”

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Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“Good product and a good service . 5 out of 5”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“Great sturdy table and very practical as folding. Delivery prompt and when stated. Excellent service”

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Posted 2 years ago

Hello! A massive thank you for taking time out of your day to leave us feedback on our furniture. We're so pleased to receive such a lovely review :) Kind regards, The Team @ Mogo Direct

Posted 2 years ago

“Excellent quality table. Fast and efficient service.”

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Posted 2 years ago

Good morning and thank you so much for taking the time to leave a review! We're really delighted to hear you're happy with both your table and the service provided. A perfect way for us to start the week! Wishing you a lovely week ahead. Kind regards, The Team @ Mogo Direct

Posted 2 years ago

“We would highly recommend purchasing from this Company as we received our items within 2 days and the goods arrived just as stated online and communication has been great from beginning to end. Thanks”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you very much for your recent order with Mogo Direct. We appreciate your custom and thank you for taking the time to leave us a review. We are absolutely delighted that you are happy with your order and the service we provided. If there is anything we can do to help going forward, please do not hesitate to get in touch at any time. Wishing you a wonderful day and week ahead. Warm regards, The Customer Services Team @ Mogo Direct Limited

Posted 2 years ago

“70 chairs ordered, 69 delivered, 2 slightly damaged. I asked for an hours notice of this delivery as it was to an empty village hall and I live a half hour drive away. No notice, and wrong person was telephoned when lorry arrived.Given a further delivery date, waited all day for notification of delivery, no contact at all and no delivery. Telephoned Mogo next morning and another delivery date given. Again asked for one hour notice of delivery as I was going to ask someone to be there. Telephone call when the delivery arrived to empty hall and I had to return from a trip out. You obviously have a major communication problem. I would not recommend your company despite chairs being satisfactory.”

Helpful Report

Posted 2 years ago

Thank you for taking the time leave a review. We're pleased to hear you are satisfied with the chairs you ordered, however, we're very sorry you had a bad experience with your deliveries We endeavour to keep customers informed at every stage of the order and delivery process but clearly, this has failed on this occasion. We will be taking this issue up with our courier to see how we can improve communication on delivery days moving forward. Your feedback is very much appreciated. Kind regards, The Team @ Mogo Direct

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email

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