Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.71

4.7 Rating 1,097 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,097 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

Write Your review

Tell us how Modern Living made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Modern Living 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful staff and didnt feel anyting was too much trouble. Delivery as described and good. Floor tiles all in excellent condition and no issues. Great service.”

Helpful Report

Posted 10 months ago

“Great service”

Helpful Report

Posted 11 months ago

“Easy and trouble free transaction... goods arrived next day at 08hr00. Would recommend”

Helpful Report

Posted 11 months ago

“Excellent customer service - the people I spoke to were helpful and courteous. The product was good quality and delivered when promised. I would use this company again and am happy to recommend them.”

Helpful Report

Posted 11 months ago

“Delivered the next day no hassle great service.”

Helpful Report

Posted 11 months ago

“So far excellant. Quick delivery. Once fitted we shall know more.”

Helpful Report

Posted 11 months ago

“I ordered a lay on sink, with no problems. I was informed when the order had been confirmed. an email gave me an approximate delivery time. Unfortunately the tracking No. wasn't recognised by the courier.”

Helpful Report

Posted 11 months ago

Hi Mr Neil, I'm pleased everything arrived okay. Thank you for bringing the tracking issue to our attention. The bulk processing software we use to book the couriers doesn't generate a nice clickable link, just the long number. We are working on it! As you only provided a landline on the order you missed out on the text updates as well. I'll see what can be done to improve the communication.

Posted 11 months ago

“Fantastic service and delivery. Will be buying more from you.”

Helpful Report

Posted 11 months ago

“Just had my new oven delivered by 2 lads, who were polite and helpful. The oven hasn't been installed so cannot comment on that. Modern living, first class service. Thank you”

Helpful Report

Posted 11 months ago

“Very easy. Helpful staff who answered questions on the phone and delivery arrived as scheduled. All good.”

Helpful Report

Posted 11 months ago

“Delivery was exactly as promised. Your delivery colleague was professional, curtious and very helpful in bringing the product into the property. Excellent customer service with no problems.”

Helpful Report

Posted 11 months ago

“Really pleased with my purchase, delivery on time , really pleasent delivery driver.”

Helpful Report

Posted 11 months ago

Thank you for your positive feedback! We're thrilled to hear that you are pleased with your enclosure and that the delivery driver made a great impression. Enjoy your new item, and let us know if you need any further assistance.

Posted 11 months ago

“Hi to whom this may concern the person I spoke to was very polite and helpful, would definitely use this company again. With kind regards.”

Helpful Report

Posted 11 months ago

We appreciate your feedback and are thrilled to hear that our team member (it was Michael - I looked up the phone record!) was polite and helpful. We're glad to know you would choose us again. Thank you for your support!

Posted 11 months ago

“Very good company said it would be dispatched on the day they advised, arrived promptly fully tracked, no issues thank you”

Helpful Report

Posted 11 months ago

We appreciate your kind words! It's great to know that our dispatch and tracking process met your expectations. Thank you for choosing us, and we hope to assist you again in the future.

Posted 11 months ago

“Great service and great stuff. Thanks”

Helpful Report

Posted 11 months ago

Thanks for your positive feedback! We’re pleased to hear you’re happy with both our service and products. If you need anything else, just let us know!

Posted 11 months ago

“Not yet fitted but quick delivery and high quality product. Then you,”

Helpful Report

Posted 1 year ago

Hi Gael, thanks for your feedback! We're glad to hear you were pleased with the quick delivery and the quality of the product. If you need any assistance with fitting, feel free to reach out. Enjoy!

Posted 11 months ago

“Very good customer service very quick delivery”

Helpful Report

Posted 1 year ago

Thanks for the great review! We’re thrilled you enjoyed our speedy delivery and top-notch customer service. If you need anything else, just give us a shout!

Posted 11 months ago

“Easy ordering, delivery fast and free! Delivery able to be tracked step by step with regular updates available. Sink fitted and looks great - lovely bargain in the sale too!”

Helpful Report

Posted 1 year ago

Thanks for the great feedback! We're happy you enjoyed the easy ordering process and quick, free delivery with tracking updates. It's awesome to hear the sink looks great and you got a bargain in the sale. If you need anything else, we're here to help!

Posted 11 months ago

“Amtico click flooring arrived intact, well packed, good price. Good service.”

Helpful Report

Posted 1 year ago

Thanks for the great feedback! We're glad the Amtico click flooring arrived in perfect shape and that you're happy with the price and service. If you need anything else, just let us know!

Posted 11 months ago

“my order came without a chopping board i sent an email to customer services, and this was swiftly dealt with received the missing item within a few days fantastic service & supplier of great quality sinks thanks very much kind regards Adrian”

Helpful Report

Posted 1 year ago

Hi Adrian, Thanks so much for sharing your experience! We're glad to hear that our customer service team quickly sorted out the missing chopping board and that you received it promptly. We’re also thrilled that you’re happy with the quality of our sinks. If you need anything else, don’t hesitate to reach out! Kind regards, Modern Living

Posted 11 months ago

Modern Living is rated 4.7 based on 1,097 reviews