Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 32,752 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 32,752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 10th March 2026

1450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These are the most comfy boots I've ever found for my painful feet , the leather is so soft no breaking in needed . Have now brought two pairs and will be buying more so many lovely colours its hard to make it mind up . Will not shop else where now . Thank you for making my life more comfortable”

Helpful Report

Posted 3 months ago

“Customer service non existent. They don’t answer the phone, cut you off after being on hold for more than 10 mins with a message to say they can’t answer. Suggest contacting Chat but message to say too busy to talk. Don’t answer emails. Ask for a review of products not delivered, would rate as zero stars if it was an option.”

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Posted 3 months ago

“Great service ordered long boots and ankle boots absolutely lovely perfect fit thankyou”

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Posted 3 months ago

“Great shoes, pricey for non leather, but efficient despatch & delivery.”

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Posted 3 months ago

“Love my boots. They are really cool and super comfortable, can wear with anything dress up or down. My feet are kept warm and dry without becoming sweaty 😥”

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Posted 3 months ago

“A fabulous experience- the staff were lovely and all the boots that I had ordered were amazing but one pair stood out. Very happy with my purchase and did a trust pilot review whilst there and you could get a lovely scarf once completed which I gave to my mum. Thank you Moda in Pelle.”

Helpful Report

Posted 3 months ago

“After only a couple of times wearing, the leather scuffed off of the white trainers I purchased. Customer service is atrocious!! Phone line always has a recorded message and online chat does not work. After over 4 weeks of constantly trying I finally got to personally speak with someone. I finally got a satisfactory outcome. Dissatisfied with this happening to the trainers considering how much they cost !!!”

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Posted 3 months ago

“Great style ton and great prices in the Black Friday sale”

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Posted 3 months ago

“Amazing boots and fab staff, helpfull and knowledgeable. Very pleased with service matching online price in store. Highly recommend”

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Posted 3 months ago

“Always loved Moda in Pelle footwear. Especially the boots. I practically wear them all year round 🫂”

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Posted 3 months ago

“Soooo pleased with my purchase. Excellent quality & stunning item. Value for money & fast delivery. Extremely happy & I’ve received really nice comments about them when I’ve worn them. Just what I was looking for 🙂”

Moda in Pelle 5 star review on 28th November 2025

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Posted 3 months ago

“I have bought shoes from you never disappointed I have a broad foot good quality have never had to send anything back delivery good.”

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Posted 3 months ago

“Very neat looking boots. These are a great wardrobe staple.”

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Posted 3 months ago

“Didn't receive my order after mailing & 2 phone calls but the latest person I spoke to reordered & I received the trainers today.”

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Posted 3 months ago

“Already had a pair of these trainers which are so comfy, so thought i would invest in another pair.”

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Posted 3 months ago

“I buy footwear from Moda in Pelle as the quality is excellent and the goods arrive very quickly from the date of the purchase.”

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Posted 3 months ago

“Love these boots they are so comfy and stylish this is my 3rd pair I have them in black and cream and now this gorgeous tan even better when you get a discount”

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Posted 3 months ago

“24 yrs ago bought first pair of Moda shoes and have continued to do so ever since. They are super stylish, come in lovely colours and styles and are really comfortable. Can't praise them enough.”

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Posted 3 months ago

“The boots were lovely but a little too tight for me, BUT I can’t get in touch to find out where my refund is!!! Very annoyed with this !! Still not received my refund!!!!”

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Posted 3 months ago

“Great service, easy to use website and fab products”

Helpful Report

Posted 3 months ago

Moda in Pelle is rated 4.7 based on 32,752 reviews