Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 33,070 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 33,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 1st July 2026

1457

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought some lovely boots which I'm really happy with. The reason for not giving the full five stars is the refund process. I had to return one pair I'd bought online as they were too small (apparently I'm a size 6 in one pair of boots, but a 7 in another). I took them back to store. I had no refund after two weeks, so contacted customer services, who confirmed this was correct - the boots would be 'processed' soon and it could take another week for the money to be returned. Three weeks for a refund is mad! Especially compared to other shops where the process is much simpler and the money is back in your account in just a few days.”

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Posted 1 year ago

“I ordered my trainers (which were a bargain with 60% discount). They arrived the next day, perfectly packaged and i absolutely love them. Thank you Moda … service and product 10 out of 10 ❤️”

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Posted 1 year ago

“Really solid and good looking boots, fit well and very comfy.”

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Posted 1 year ago

“Moda In Pelle pumps are the most comfortable pumps I have. The styles are perfect, the fit is perfect and the colours perfect too!”

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Posted 1 year ago

“Lovely shoes, comfortable and look good! Very good service in store, ordering and collection all very easy.”

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Posted 1 year ago

“Beautiful shoes. Really soft leather and so comfortable. I think I’ll purchase them in the other colours.”

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Posted 1 year ago

“Tan knee high boots, very comfortable and good quality. I have several shoes from Moda in Pelle and they have all been great.”

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Posted 1 year ago

“I have found Moda In Pelle the worst company I have ever dealt with! I have been trying to receive a refund on boots I sent back on 20th January and they said it would be processed by 10th February but still nothing only a confirmation email to say they had been dispatched again!! Absolute joke and no one will answer the telephone number!!!”

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Posted 1 year ago

“I love Moda in pelle products. Simple !!! For style fit and quality”

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Posted 1 year ago

“I always love Moda In Pelle shoes & boots but always wait for them to be discounted in the Sales. Would hate to pay full price then see them reduced! Always great service too!”

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Posted 1 year ago

“I have had quite a few pairs of shoes from moda in pelle and I have to say that I have loved every pair. My recent purchase was for a pair of boots and they are the most comfortable boots I have worn. It is so easy to order, delivery is quick. I'm sure customer service is great but I have never had to contact them as I have never had any problems or issues.”

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Posted 1 year ago

“Love the trainers I purchased, but I knew I would as I already have a couple of pairs! Shipping was fast, which was great.”

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Posted 1 year ago

“I love all Moda In Pelle shoes & boots. I love the boots I got. They’re a bit tight on sides at the front of the foot, so I don’t think they’re a true fit. But they do look stunning.”

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Posted 1 year ago

“Great quality & great sale price will definately shop here again”

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Posted 1 year ago

“Great shoes, comfortable and sturdy.”

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Posted 1 year ago

“My friend recommended this brand. I have to tell you they are the softest leather boots I have ever had. Gorgeous”

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Posted 1 year ago

“Always purchase my shoes .boots and trainers on mada in pelle great choices and colours 👌”

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Posted 1 year ago

“Mode in Pelle sell lovely quality boots. Their also very comfortable and long lasting. But getting a refund if you return them is another Story! Their Communication regarding Returns yet is another story! Never acknowledge they had received the Boots I had returned until I put in a Card dispute with My Bank! Funny that isn't it. I must have waited for about a Month for My Refund. Guess Money is more important in their Account than in Mine! And no compensation!”

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Posted 1 year ago

“Product very pleased with. Customer service very pleased with. Quality of my purchase very satisfied with. I will certainly order more of your footware in the future..”

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Posted 1 year ago

“Great boots! Excellent quality and so comfy! Sizing is true”

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Posted 1 year ago

Moda in Pelle is rated 4.7 based on 33,070 reviews