MODA Doors Reviews

Name: MODA Doors
Rating: 4.16

4.2 Rating 1,716 Reviews

78 %

of reviewers recommend MODA Doors

4.2

Based on 1,716 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

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MODA Doors 5 star review on 30th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Moda Doors supplied substandard/damaged doors. The following day a returns form was completed along with photographs and Moda Doors accepted the report and authorised the return. Given the refund is due 14 days after the goods are back in the warehouse I am keen to have the doors picked up as soon as possible (which is also the correct thing to do as a supplier of defective goods) but two weeks later there has been no contact with regards collection. In the first instance Moda Doors could not resolve the issue by supplying new doors the required time frame and secondly, Moda Doors are stalling on the refund effectively blocking the purchase of alternative doors from a different supplier. I expected better...”

Helpful Report

Posted 8 years ago

“Excellent quality door and so well packaged. We have ordered from Moda before and our delivery address for the door is rather unusual because it is on the Isles of Scilly which involves delivery to Penzance and then by boat to the islands, they made the whole experience of choice, quality of door and delivery so easy we decided to use them a second time and they came up trumps again.”

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Posted 8 years ago

“Excellent, kept up to date on delivery and delivery company used was also excellent.”

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Posted 8 years ago

“Easy to navigate the website. From order to delivery of two doors - less than a week. Arrived within the alloted agreed delivery slot and the doors are perfect. Highly recommend and will definitely purchase from moda doors again”

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Posted 8 years ago

“Good quality internal door delivered quickly by very friendly driver. Competitive prices and helpful customer service. Very happy with my purchase and would recommend MODA Doors. Thank you.”

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Posted 8 years ago

“Great response to questions and a fantastic product.”

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Posted 8 years ago

“Excellent service. Speedy response to all my emails. Quality of doors excellent. People keep commenting on what lovely doors I have. Thank you”

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Posted 8 years ago

“One of my doors was damaged.i waited for five days to hear from the company,they wanted to know if the doors were hung,i replied and said yes,that was the last i heard from them.i also sent a photo of the damage to the door.”

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Posted 8 years ago

“Fast delivery, free too, doors are solid and in a great condition”

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Posted 8 years ago

“Best price from all the suppliers I checked, good delivery, and the product was in good condition when it arrived - what more can you ask for !”

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Posted 8 years ago

“very nice, solid wooden door. The color looks great and it is not too hard to fix even for a diy-er”

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Posted 8 years ago

“Excellent quality doors. Doors look stunning. Service department kept me informed every step of the order. Very quick delivery. Would use again no hesitation.”

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Posted 8 years ago

“Great doors at a great price very good service”

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Posted 8 years ago

“We like the design and quality.”

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Posted 8 years ago

“The first set of doors weren't glazed as per the pictures. They arranged collection and I ordered some alternative replacements so I purchased another set. The first set were collected when the replacements were delivered and I was refunded over 2 weeks later (which is their policy. They will not refund until they get notification from the supplier). The second lot were received unfortunately upon checking they were damaged. I sent pictures approx. 2 weeks ago and I'm still awaiting collection. No indication yet when they will be collected and it will be two weeks on top of that before I get my money back. Rant over... unless you can afford for them, to hold your money, if you are not happy then I would buy elsewhere.”

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Posted 8 years ago

“Very good”

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Posted 8 years ago

“Fantastic door great delivery”

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Posted 8 years ago

“Very pleased with product and service arrived today”

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Posted 8 years ago

“Very good quality products delivered promptly.”

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Posted 8 years ago

“Excellent quality doors prompt delivery service.very satisfied”

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Posted 8 years ago

MODA Doors is rated 4.2 based on 1,716 reviews