Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,731 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,731 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 3rd August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time I have dealt with Mobility Smart. I found them a very easy Company to deal with and I was kept informed of the status of my order at all times.”

Helpful Report

Posted 7 months ago

Thank you so much, Maureen Rose, for this wonderful feedback on your first time dealing with us! We are thrilled you found us a "very easy Company to deal with" and appreciated being "kept informed of the status of my order at all times." We aim to make the process simple and transparent for every customer! Thanks From The Mobility Smart Team

Posted 7 months ago

“The inflateable bath cushion was perfect and means that I am really comfortable when I use it. Before the purchase, my spine was very painful.”

Helpful Report

Posted 7 months ago

Thank you for this wonderful feedback! We are absolutely thrilled to hear that the inflatable bath cushion was perfect and has helped so much with your spine pain, allowing you to be really comfortable when bathing. Knowing our products make such a significant difference to our customers' comfort is the highest compliment we can receive. Thanks From The Mobility Smart Team

Posted 7 months ago

“THE COMPANY WAS PROMPT AND PERFECT TO DO BUSINESS WITH.”

Helpful Report

Posted 7 months ago

Thank you so much, Margaret Reid, for this fantastic feedback! We are thrilled to hear you found the company to be "PROMPT AND PERFECT TO DO BUSINESS WITH." That speed and quality are exactly what we aim for! Thanks From The Mobility Smart Team

Posted 7 months ago

“Competitively priced, reasonable delivery charges and swift delivery. I would definitely visit their website first for future needs.”

Helpful Report

Posted 7 months ago

Thank you so much, Robert Christensen, for this excellent feedback! We are thrilled to hear that you found our products Competitively priced and appreciated the reasonable delivery charges and swift delivery. We are especially delighted to know you "would definitely visit their website first for future needs." That trust means the world to us! Thanks From The Mobility Smart Team

Posted 7 months ago

“A good product delivered on time and I was kept informed of its progress. I will not hesitate to use them again if I need anything.”

Helpful Report

Posted 7 months ago

Thank you so much, Peter Phillips, for this excellent feedback! We are thrilled to hear you received "A good product delivered on time" and appreciated being "kept informed of its progress." We are delighted that you "will not hesitate to use them again if I need anything." We appreciate your confidence in us! Thanks From The Mobility Smart Team

Posted 7 months ago

“Excellent service delivered in less than 24 hours”

Helpful Report

Posted 7 months ago

Thank you so much, Lynette Marshall, for this fantastic feedback! We are absolutely thrilled you received Excellent service and had your order delivered in less than 24 hours. That speed is exactly what we strive for! Thanks From The Mobility Smart Team

Posted 7 months ago

“Very speedy service. Footplates fitted a treat and reasonably priced. Arrived quickly and well packaged. Would recommend using these again.”

Helpful Report

Posted 7 months ago

Thank you so much, Robert Barrigan, for this excellent feedback! We are thrilled to hear you received "Very speedy service" and that the footplates "fitted a treat." We're delighted they were "reasonably priced," Arrived quickly, and were well packaged. We certainly appreciate that you "Would recommend using these again." Thanks From The Mobility Smart Team

Posted 7 months ago

“Perfect fit!”

Helpful Report

Posted 7 months ago

Thank you so much, Samuel Dixey, for your fantastic feedback! We are thrilled to hear the item was a "Perfect fit!" That's exactly what we aim for! Thanks From The Mobility Smart Team

Posted 7 months ago

“Purchase was really easy online and staff were really helpful when I phoned to enquire about the battery. Delivery was fast also.”

Helpful Report

Posted 7 months ago

Thank you so much, Jane Davies, for this excellent feedback! We are thrilled to hear your online Purchase was really easy and that our staff were "really helpful" when you called to enquire about the battery. We're also delighted that Delivery was fast also. We aim to make the entire process simple and supportive! Thanks From The Mobility Smart Team

Posted 7 months ago

“Prompt, courteous and accurate service.”

Helpful Report

Posted 7 months ago

Thank you so much, Ivan Walton, for your excellent feedback! We are delighted to hear you experienced "Prompt, courteous and accurate service." That precision and politeness is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 7 months ago

“First time I’ve used this website, found it easy to navigate, simple to place the order and then items were delivered quickly - delighted, will definitely use again!”

Helpful Report

Posted 7 months ago

Thank you so much for this wonderful feedback! We are thrilled to hear that for your First time using our website, you found it easy to navigate and simple to place the order. We're delighted your items were delivered quickly and that you will definitely use again! That seamless experience is exactly what we aim for. Thanks From The Mobility Smart Team

Posted 7 months ago

“Crutch grips came quickly. Work great, although a bit of a struggle to pull over the crutch handle. But once on perfect.”

Helpful Report

Posted 7 months ago

Thank you so much, Jason Farr, for your feedback! We're delighted the crutch grips came quickly and "Work great." We sincerely apologize that it was "a bit of a struggle to pull over the crutch handle." They are designed to be extremely tight to ensure that "once on [they are] perfect" and secure, but we understand this can make fitting difficult. We're glad the effort was worth it! Thanks From The Mobility Smart Team

Posted 7 months ago

“Fast great service”

Helpful Report

Posted 7 months ago

Thank you so much, Jason Trathowen, for your excellent feedback! We are thrilled to hear you experienced "Fast great service." That speed and quality are exactly what we aim for! Thanks From The Mobility Smart Team

Posted 7 months ago

“Very impressed with the speedy service from Mobility Smart, and I really like my new stick. Will definitely use again - as my MS progresses, I will need more help so I will be back!”

Helpful Report

Posted 7 months ago

Thank you so much, Julie Lawrence, for this wonderful and honest feedback. We are thrilled you were "very impressed with the speedy service" and "really like my new stick." We appreciate your confidence in us during this time. We want you to know that we are committed to supporting you every step of the way, and we are here to be your reliable source of help as your needs evolve. We value knowing you "Will definitely use again" and look forward to being here for you when you need us. Thanks From The Mobility Smart Team

Posted 7 months ago

“Bought a a height adjustable stooping type stool as problems with my legs and getting up and down while sitting.Stool is very strong and sturdy as makes me more comfortable and recommend this to everybody.A friend put it together for me in under 10 mins.⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 7 months ago

Thank you so much, Rob Booth, for this fantastic ⭐️⭐️⭐️⭐️⭐️ review! We are absolutely thrilled to hear the height adjustable stool "makes me more comfortable" and is helping with problems getting up and down. It's wonderful to know the stool is "very strong and sturdy" and that your friend put it together in "under 10 mins." We truly appreciate that you "recommend this to everybody." Thanks From The Mobility Smart Team

Posted 7 months ago

“Delivery was very fast and efficient”

Helpful Report

Posted 7 months ago

Thank you so much, Lisa Haskell, for your wonderful feedback! We are thrilled to hear your delivery was "very fast and efficient." That speed and efficiency are exactly what we aim for! Thanks From The Mobility Smart Team

Posted 7 months ago

“M-erchants O-f B-rilliant I-tems L-inked I-n T-o Y-ou S-ervice M-agnificent A-dn R-eally T-op-drawer”

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Posted 7 months ago

Thank you so much, Lesley Heywood, for this absolutely incredible and creative review! We are completely blown away by your fantastic acrostic. We are delighted that you found our service "Magnificent" and our quality "Brilliant" and "Really Top-drawer." We especially love "Linked In To You," as providing that personal connection is paramount. Your feedback has truly energised the entire team! Thanks From The Mobility Smart Team

Posted 7 months ago

“Very efficient service. Very sturdy product. Really pleased. I had reason to email Mobility Smart about this product and they got back to me very quickly. Would certainly buy from them again.”

Helpful Report

Posted 7 months ago

Thank you so much, Valerie Mounce, for this fantastic feedback! We are absolutely thrilled to hear you are "Really pleased" with your purchase. Your review highlights exactly what we aim for: "Very efficient service," a "Very sturdy product," and quick follow-up ("got back to me very quickly") when you had reason to email. We appreciate your confidence that you "Would certainly buy from them again." Thanks From The Mobility Smart Team

Posted 7 months ago

“very happy great service would buy again if needed”

Helpful Report

Posted 7 months ago

Thank you so much, Norman Goldsborough, for your fantastic feedback! We are absolutely thrilled to hear you are "very happy" and received "great service." We appreciate your business and are delighted that you "would buy again if needed." Thanks From The Mobility Smart Team

Posted 7 months ago

“Bought hand rail to go beside toilet. Makes it easier to stand up supported. Have same rails in shower. Nice design, easy grip and bright colour. Easy to fit. Would recommend.”

Helpful Report

Posted 7 months ago

Thank you for sharing this wonderful and detailed feedback! We are so pleased to hear that the hand rail you bought for beside the toilet "Makes it easier to stand up supported." We're glad you appreciate the "Nice design, easy grip and bright colour," as well as finding it "Easy to fit." Knowing you trust these rails enough to have the same rails in [your] shower and Would recommend us is the highest compliment! Thanks From The Mobility Smart Team

Posted 7 months ago

Mobility Smart Limited is rated 4.7 based on 1,731 reviews