Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,731 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,731 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 3rd August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality goods. Delivery was very quick - within 5 days. Has grips on either side. Not flimsy either. Certain purchase from this company again”

Helpful Report

Posted 7 months ago

Thank you so much, Nadine Selley, for this wonderful feedback! We are thrilled to hear you received Great quality goods and that the delivery was very quick - within 5 days. We're also delighted you noted the product is not flimsy and includes the grips on either side. We look forward to your certain purchase from this company again! Thanks From The Mobility Smart Team

Posted 7 months ago

“Bought a back cushion and seat quick response from emails”

Helpful Report

Posted 7 months ago

Thank you so much, Maxine Robinson, for your feedback! We are pleased to hear you purchased a back cushion and seat, and we're delighted that you experienced a quick response from [our] emails. Efficient communication is very important to us! Thanks From The Mobility Smart Team

Posted 7 months ago

“Excellent company! Great prices and arrived quickly. Would definitely recommend.”

Helpful Report

Posted 7 months ago

Thank you so much, Vanessa Brown, for this outstanding feedback! We are thrilled to be called an "Excellent company!" We are delighted you found our Great prices and that your order arrived quickly. We truly appreciate that you Would definitely recommend us! Thanks From The Mobility Smart Team

Posted 7 months ago

“From the begining the staff at Mobility Smart were excellent, patient and knowledgable”

Helpful Report

Posted 7 months ago

Thank you so much, F Gorman, for this wonderful feedback! We are thrilled to hear that from the beginning, our staff were excellent, patient and knowledgable. Providing that level of support is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 7 months ago

“Very easy to order and quick safe delivery”

Helpful Report

Posted 7 months ago

Thank you so much, Sylvia Massey, for your feedback! We are delighted to hear the process was Very easy to order and that you received quick safe delivery. That smooth and secure experience is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 7 months ago

“Very helpful and a fast service”

Helpful Report

Posted 7 months ago

Thank you for your feedback! We are thrilled to hear you found our team "Very helpful" and appreciated our "fast service." That speed and support are exactly what we aim for! Thanks From The Mobility Smart Team

Posted 7 months ago

“Very happy with purchase.”

Helpful Report

Posted 7 months ago

Thank you so much, Heather Walker, for your feedback! We are absolutely "Very happy with purchase" to hear that you are happy with your item. Thanks From The Mobility Smart Team

Posted 7 months ago

“Quality goods at reasonable prices. Quick delivery too.”

Helpful Report

Posted 7 months ago

Thank you for this excellent feedback! We are thrilled to hear you appreciate the "Quality goods at reasonable prices." That value, combined with "Quick delivery too," is exactly what we aim for with every order! Thanks From The Mobility Smart Team

Posted 7 months ago

“Bought my item on "cyber Monday" so paid a fantastic, cheap price. Item was received on Wednesday with regular updates on its delivery progress. Excellent customer service!”

Helpful Report

Posted 7 months ago

Thank you so much, Angela May, for this wonderful feedback! We're thrilled you took advantage of our Cyber Monday offer and paid a "fantastic, cheap price." We are delighted that the item was received quickly on Wednesday and that you found our regular updates on delivery progress to be helpful. That efficiency is part of providing Excellent customer service! Thanks From The Mobility Smart Team

Posted 7 months ago

“The products are practical. The NHS buys from them. I think Lancashire is traditionally a place of hard working local industry and very caring communities. The product was good and was delivered in an efficient way with not too much packaging which is environmentally friendly. Thank you and Seasons Greetings to the staff”

Helpful Report

Posted 7 months ago

Thank you for sharing this insightful and detailed feedback! We are thrilled to hear you find our products practical and that your item was good. We are proud of our roots and appreciate you acknowledging the hard-working local industry and caring communities in Lancashire. We are also committed to delivering products in an efficient way with not too much packaging, making it more environmentally friendly. Thank you and Seasons Greetings to you too! Thanks From The Mobility Smart Team

Posted 7 months ago

“Very good service and prompt delivery Pricing also good”

Helpful Report

Posted 7 months ago

Thank you so much, Irene Heenan, for your fantastic feedback! We are thrilled to hear you received "Very good service" and prompt delivery. We're also delighted you found our Pricing also good. That combination of quality service and value is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 7 months ago

“Very pleased with it”

Helpful Report

Posted 7 months ago

Thank you so much, Hazel Horton, for your feedback! We are absolutely "Very pleased with it" to hear that you are happy with your purchase. Thanks From The Mobility Smart Team

Posted 7 months ago

“i have bought from mobility smart and never had any problems they have a good choice of products to help you with your disability its a firm you can trust”

Helpful Report

Posted 7 months ago

Thank you so much, Stephen Ross, for this truly wonderful feedback! As a repeat customer, your words mean the world to us. We are thrilled to hear you have "never had any problems" and that you appreciate our "good choice of products" to help with your disability. Hearing you call us a "firm you can trust" is the highest possible compliment. Thanks From The Mobility Smart Team

Posted 7 months ago

“Arrived early perfect”

Helpful Report

Posted 7 months ago

Thank you for your feedback! We are thrilled to hear your order Arrived early and was perfect. That speed and accuracy are exactly what we aim for! Thanks From The Mobility Smart Team

Posted 7 months ago

“A great help since my husband had a stroke. He can easily make a cup of tea without takjng his hand from his walkj g stick.”

Helpful Report

Posted 7 months ago

Thank you so much, Risalind Lee, for sharing this truly wonderful feedback. We send our very best wishes to your husband following his stroke. We are absolutely thrilled that the aid has been "A great help" and that he "can easily make a cup of tea." Knowing he can do this "without takjng his hand from his walkj g stick" is the most important thing—that independence and safety are priceless. Thanks From The Mobility Smart Team

Posted 7 months ago

“I ordered. it arrived. it was just what i wanted. thats how shopping should bw big deal”

Helpful Report

Posted 7 months ago

Thank you for this wonderful and concise feedback! We are absolutely thrilled to hear your order arrived quickly and was "just what i wanted." We completely agree—that is exactly "how shopping should b[e]." We appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 7 months ago

“Good sturdy ,and folds easy.”

Helpful Report

Posted 7 months ago

Thank you so much, Judith Palmer, for your great feedback! We are thrilled to hear the item is "Good [and] sturdy" and that it "folds easy." That combination of strength and convenience is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 7 months ago

“Easy to use and push. Will Now be able to go shopping.”

Helpful Report

Posted 7 months ago

Thank you so much, Jean Sergent, for this wonderful feedback! We are absolutely delighted to hear the item is "Easy to use and push." That feeling of regained independence is priceless, and we are thrilled that you "Will Now be able to go shopping." That is the best possible news! Thanks From The Mobility Smart Team

Posted 7 months ago

“This is my 3rd purchase, and I have found the Flexyfoot cane and Mobility Smart excellent. The customer service is knowledgable, helpful, efficient- and the delivery has always been very speedy. Thank you Mobility Smart.”

Helpful Report

Posted 8 months ago

Thank you so much for this truly outstanding feedback! Hearing that this is your "3rd purchase" means the world to us. We are absolutely thrilled you find the Flexyfoot cane and Mobility Smart to be "excellent." We're delighted to hear our customer service is "knowledgable, helpful, efficient" and that delivery "has always been very speedy." Thank you right back for being such a valued customer! Thanks From The Mobility Smart Team

Posted 7 months ago

“Got what I wanted - quickly that's okay”

Helpful Report

Posted 8 months ago

Thank you so much, Eden Paskins, for your great feedback! We are thrilled to hear you Got what I wanted - quickly. That speed and accuracy is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 7 months ago

Mobility Smart Limited is rated 4.7 based on 1,731 reviews