Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,783 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,783 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 29th July 2026

Dave Moore

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, next day delivery on a wheelchair, notified of dispatch. Wheelchair excellent quality at a great price. Highly recommended company.”

Helpful Report

Posted 9 months ago

Thank you for this outstanding review! We're thrilled you experienced our "Excellent service" firsthand. Getting a wheelchair to you with "next day delivery" is a service we're very proud of, and we're so glad the dispatch notifications were helpful. It's even better to hear that the product itself was a perfect match—"excellent quality at a great price." Your high recommendation means the world to us! Thanks From The Mobility Smart Team

Posted 9 months ago

“Has so much option the item I chose fits perfectly ok the nd k of my mobility scooter really good quality it is used often fast delivery n a good price thank u”

Helpful Report

Posted 9 months ago

Thank you so much, P c a Ebanks, for this fantastic and detailed review! We're so glad you were happy with the "so much option" we offer. It's even better to hear that the item you chose "fits perfectly" on the back of your mobility scooter and is of "really good quality." Knowing it's being "used often" is the best feedback we can get! We're also delighted you were pleased with the "fast delivery" and "good price." Thanks From The Mobility Smart Team

Posted 9 months ago

“Prompt delivery and the equipment is of great quality.”

Helpful Report

Posted 9 months ago

Thank you so much, Victoria Taylor, for this lovely review! We know that getting your items quickly is important, so we're thrilled you were pleased with the "prompt delivery." It's even more wonderful to hear that you feel the equipment is of "great quality." That's exactly what we strive for! Thanks From The Mobility Smart Team

Posted 9 months ago

“Very happy with this product easy to inflate and comfortable.”

Helpful Report

Posted 9 months ago

Thank you for your lovely feedback, Brenda Babbs! We're so pleased to hear you are "very happy" with the product. It's fantastic to know you found it both "easy to inflate" and "comfortable," as that's exactly what we aim for. Thanks From The Mobility Smart Team

Posted 9 months ago

“Ordering on Webb site arrived quickly and well packaged will deal again with this company”

Helpful Report

Posted 9 months ago

Thank you for your wonderful review, Roger Yarnall! We're so pleased you had a smooth experience ordering on our website. It’s great to hear your items arrived quickly and well packaged. We're especially thrilled to know you "will deal again with this company"—that's the best compliment we can receive! We look forward to it. Thanks From The Mobility Smart Team

Posted 9 months ago

“Happy with our Mobil very great service”

Helpful Report

Posted 9 months ago

Thank you, William Buckman, for your wonderful feedback! We're so pleased to hear that you are happy with your mobility product and that you found our service to be "very great." We appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 9 months ago

“Easy ordering, quick delivery. Item as expected. I would buy again from mobility smart”

Helpful Report

Posted 9 months ago

Thank you so much for your excellent review, Shelly Spurling! We're thrilled to hear the whole process was smooth for you, from "easy ordering" to "quick delivery." It's also fantastic that the item was just "as expected." Your comment that you "would buy again" is the highest compliment we could ask for! Thanks From The Mobility Smart Team

Posted 9 months ago

“Easy transaction and fast delivery”

Helpful Report

Posted 9 months ago

Thank you for your great feedback, Alvis Cummings! We're so pleased to hear you found it an "easy transaction" and were happy with the "fast delivery." We appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 9 months ago

“Product ordered was delivered on time and was reasonably priced and gappy with the product”

Helpful Report

Posted 9 months ago

Thank you for taking the time to leave this feedback! We're so glad to hear the product ordered was delivered on time and that you found it reasonably priced. The most important part is that you are happy with the product, so we're thrilled to know we hit all three marks for you. Thanks From The Mobility Smart Team

Posted 9 months ago

“Fabulous service as always with affordable pricing”

Helpful Report

Posted 9 months ago

Thank you for this wonderful feedback! We're so pleased to hear you found our service "fabulous" and our pricing "affordable." The words "as always" mean the most to us, as we strive for that level of consistency. We truly appreciate your continued support! Thanks From The Mobility Smart Team

Posted 9 months ago

“Very reliable and swift delivery”

Helpful Report

Posted 9 months ago

Thank you for your feedback, Jaq Vallance! We're thrilled to hear you found our service "very reliable" and our delivery "swift." We really appreciate you taking the time to let us know. Thanks From The Mobility Smart Team

Posted 9 months ago

“Great service, great product, great price. Easy to put together.”

Helpful Report

Posted 9 months ago

Thank you so much, Patricia Hague, for this fantastic feedback! We're absolutely thrilled to hear it was "Great service, great product, great price" all in one. We also love to hear that it was "easy to put together"—that's exactly what we aim for! We appreciate you taking the time to let us know. Thanks From The Mobility Smart Team

Posted 9 months ago

“Great product, excellent value for money and fantastic customer service x On this experience I have no hesitation in recommending them x many thanks x”

Helpful Report

Posted 9 months ago

Thank you so much, Susan Carroll, for this absolutely lovely review! We are so thrilled to hear your feedback. It's fantastic that you found the item a "great product" and "excellent value for money." We're especially proud of your comments on our "fantastic customer service." Your high recommendation is the highest compliment we could ask for. Thanks From The Mobility Smart Team

Posted 9 months ago

“Easy website and very good prices. Fast delivery, so very pleased”

Helpful Report

Posted 9 months ago

Thank you so much, Ann Brace, for this wonderful feedback! We're delighted to hear you found our website easy to use and our prices "very good." We know that once you've ordered, you want your items quickly, so we're thrilled you were also pleased with the "fast delivery." Thanks From The Mobility Smart Team

Posted 9 months ago

“Very quick and fast service.Product was not suitable but returned it and collected.Prompt refund no hassle.”

Helpful Report

Posted 9 months ago

Thank you so much, Jayash Parmar, for this really valuable review! We're delighted you experienced our "very quick and fast service." While we're sorry the product wasn't suitable this time, we are thrilled to hear how smoothly the return went. We believe a return should be just as easy as a purchase, so your feedback about the collection and receiving a "prompt refund" with "no hassle" is fantastic. We appreciate you letting us know. Thanks From The Mobility Smart Team

Posted 9 months ago

“I found Mobility Smart staff very helpful and supportive.”

Helpful Report

Posted 9 months ago

Thank you so much, Alice Aherne, for this wonderful feedback! We are thrilled to hear that you found our staff "very helpful and supportive." That is exactly what we strive for, and we'll be sure to pass your kind words on to the team! Thanks From The Mobility Smart Team

Posted 9 months ago

“Easy to use website with excellent products. I was kept up to date with my orders progress and my products were well packaged and delivered quickly.”

Helpful Report

Posted 9 months ago

Thank you so much, Samantha Harriss, for this wonderful and detailed review! We're delighted to hear you found our website "easy to use" and are pleased with our "excellent products." We know how important communication is, so it's fantastic to know you appreciated being "kept up to date" with your order's progress. Hearing that it all finished with a "well packaged and delivered quickly" shipment is the perfect result! Thanks From The Mobility Smart Team

Posted 9 months ago

“Bath cushion is very helpful but took some getting used to!! The motor needs recharging often.”

Helpful Report

Posted 9 months ago

Thank you for your honest feedback, Pauline Hart. We are so glad to hear the bath cushion is "very helpful" for you. We understand that new aids can sometimes "take some getting used to," and we hope you are now finding it comfortable and easy to use. We've also noted your comment about the motor "needing recharging often." Battery life can vary depending on usage, but we want to be sure it's meeting expectations. Please don't hesitate to reach out to our customer service team if you feel it's recharging more than it should, and we'd be happy to look into that for you. Thanks From The Mobility Smart Team

Posted 9 months ago

“Happy with product, service received and delivery”

Helpful Report

Posted 9 months ago

Thank you for this lovely feedback! We're so pleased to hear you are happy with the product itself, as well as the service and delivery you received. It's our goal to get all three right, so we appreciate you letting us know. Thanks From The Mobility Smart Team

Posted 9 months ago

“very quick delivery and plenty of items in stock”

Helpful Report

Posted 9 months ago

Thank you for your wonderful feedback, Marie Hall! We're so glad you were impressed with our "very quick delivery." We work hard to keep "plenty of items in stock" and ready to ship, so it's fantastic to know this made for a great experience. Thanks From The Mobility Smart Team

Posted 9 months ago

Mobility Smart Limited is rated 4.7 based on 1,783 reviews