Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,702 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 29th July 2026

Dave Moore

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ByACRE ultra-light rollator. Prompt service, great piece of equipment, delivered fast and on schedule. Good value!”

Helpful Report

Posted 4 months ago

Thank you for the fantastic review, Mike Dudgeon! We are so pleased to hear that you’re happy with your ByACRE ultra-light rollator. It really is a great piece of equipment—it combines top-tier engineering with a sleek design. We’re glad we could get it to you fast and on schedule! We’ll keep an eye out for it on Instagram—it’s definitely a rollator that’s ready for its close-up! Thanks From The Mobility Smart Team

Posted 4 months ago

“This item was bought for my Mother-in-law, she's very pleased with the mug, it's her favourite colour & as she has trouble with her dexterity now it's useful too. Also it arrived promptly too. Thank you”

Helpful Report

Posted 4 months ago

Thank you for the wonderful review! We are so happy to hear that your mother-in-law is pleased with her new mug. It’s fantastic that it’s in her favorite color and, more importantly, that it’s helping her with her dexterity. We know how much those small daily comforts matter! We’re glad it arrived promptly for her. Thanks From The Mobility Smart Team

Posted 4 months ago

“Great product, good delivery response.”

Helpful Report

Posted 4 months ago

Thank you for the feedback! We are so pleased to hear that you are happy with your purchase and our delivery response. We work hard to ensure our products are of the highest quality and reach our customers quickly. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“Every good and has helped me get out of my shower more safely ( I have a balance problem)”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience, Marion Wilson. We are so incredibly pleased to hear that our product is helping you stay safe and steady in the shower. We know how much of a difference the right equipment can make for those with balance concerns, so providing that extra security and independence is exactly what we strive for. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“Great company to deal with , my scooter was delivered when promised and well packaged. Thank you”

Helpful Report

Posted 4 months ago

Thank you for the great review, Allan Chambers! We are so pleased to hear that your new scooter arrived exactly when promised and in perfect condition. We know how important it is for our larger items to be well-protected during transit, so it’s fantastic to know our team hit the mark for you. We hope you enjoy the newfound freedom your scooter brings! Thanks From The Mobility Smart Team

Posted 4 months ago

“Good website, very good service and excellent products. The rollator we bought really is first class.”

Helpful Report

Posted 4 months ago

Thank you for the wonderful review, Patricia Wood! We are so pleased to hear that you found our website and service to your satisfaction. We take great pride in selecting excellent products, so it’s fantastic to know that your new rollator is performing so well for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“Very please with the product and came on time aswell”

Helpful Report

Posted 4 months ago

Thank you for the review, June Ellwood! We are so pleased to hear that you are "very pleased" with your new product. We know how important it is for our items to arrive exactly when expected, so we’re glad we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“Very good price and the right colour. Not everybody wants white ones.”

Helpful Report

Posted 4 months ago

Thank you for the review, Gerald Christian! We are so pleased you found the right product at a very good price. You’re absolutely right—not everyone wants the standard white! We strive to offer a variety of colours and styles so our customers can find something that actually suits their home and personality. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“Walking stick is just what I wanted.”

Helpful Report

Posted 4 months ago

Thank you for the review, Susan Vincent! We are so pleased to hear that your new walking stick is exactly what you were looking for. We strive to provide clear and accurate descriptions so our customers can shop with confidence, and we’re delighted we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“Perfect grab rails for my elderly mother, easy to install”

Helpful Report

Posted 4 months ago

Thank you for the wonderful review! We are so pleased to hear that the grab rails were the perfect fit for your mother’s needs. We know how important home safety is, so we’re delighted that the easy installation made the process smoother for you both. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“It was easy to place the order, had confirmation straight away and the parcel was with me in a couple of days”

Helpful Report

Posted 4 months ago

Thank you for the wonderful review! We are so pleased to hear that your experience with us was seamless from start to finish. We know that clear communication and fast delivery are top priorities for our customers, so we’re delighted we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“Excellent service good quality”

Helpful Report

Posted 4 months ago

Thank you for the review, Lorraine Dalton! We are so pleased to hear that you found our service excellent and our products to be of good quality. We take great pride in maintaining high standards across everything we do, so your feedback is a great boost for the whole team. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“I ordered products from stock, arrived when informed it would. Site easy to navigate.”

Helpful Report

Posted 4 months ago

Thank you for the feedback! We are so pleased to hear that your experience was seamless from start to finish. We work hard to ensure our live stock levels are accurate and our delivery updates are "spot on," so it’s great to know your order arrived exactly when informed. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“Overall experience is excellent, I received up to date emails telling me the status of delivery and item was packaged well.”

Helpful Report

Posted 4 months ago

Thank you for the excellent review, Mary Wright! We are so pleased to hear that you appreciated the up-to-date tracking emails. We know how important it is to stay informed, so we’re delighted that our communication and secure packaging met your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“Ordered knee scooter as I’ve had a foot operation. Great for whizzing round the house! Easy to assemble, arrived within 5 days of ordering. All good”

Helpful Report

Posted 4 months ago

Thank you for the wonderful review! We are so pleased to hear that your new knee scooter is helping you "whizz around the house" while you recover from your operation. We know how important mobility is during recovery, so we’re delighted that the easy assembly and prompt delivery made things a little easier for you. Wishing you a very speedy recovery! Thanks From The Mobility Smart Team

Posted 4 months ago

“This is our second ‘step’ purchase and is good quality.”

Helpful Report

Posted 4 months ago

Thank you for the wonderful review! We are so pleased to hear that you've returned to us for your second ‘step’ purchase. There is no better compliment than a returning customer, and we’re delighted that the quality has met your expectations once again. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“Found the product i needed. Very easy to order and quick delivery time also.”

Helpful Report

Posted 4 months ago

Thank you for the review, Nigel O! We are so pleased to hear that you found exactly what you were looking for on our site. We work hard to make our ordering process as straightforward as possible, so it’s great to know that you had an easy experience and a quick delivery. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“Very efficient.”

Helpful Report

Posted 4 months ago

Thank you for the feedback! We are so pleased to hear that you found our service very efficient. We work hard to make every step of the process as smooth as possible for our customers, and we’re glad we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“Sourced, Orders.Delivered,, Fitted. Very happy.”

Helpful Report

Posted 4 months ago

Thank you for the review, Roger Horton! We love how you summarised the experience—Sourced, Ordered, Delivered, Fitted. We strive to make the entire process as seamless as possible for our customers, so we are "very happy" to hear that you are satisfied with your purchase. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

“very pleased with Mobility Smart . My question about my order was answered by a person on the phone ,who gave me further information and reassurance. Delivery was fast and secure. Thank you.”

Helpful Report

Posted 4 months ago

Thank you for the wonderful feedback! We are so pleased to hear that speaking with our team on the phone gave you the information and reassurance you needed. We pride ourselves on offering a personal service, and it’s great to know that this, combined with our fast and secure delivery, made for such a positive experience. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 4 months ago

Mobility Smart Limited is rated 4.7 based on 1,702 reviews