Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,187 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,187 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery. Only after looking through your on line cataloge {very good range of products } after ordering did I notice address looked familiar Dellivered a few artic loads of incontinance nappies there over years always been a good place to deliver will certainly use again as first choice for anything we need.”

Helpful Report

Posted 2 months ago

Thank you for the great review, Kenny manders! We are delighted you experienced very fast delivery and enjoyed looking through our online catalogue. It was a pleasure to hear about your history with us—it’s a small world! We are glad to know we were always a good place to deliver to back then, and even happier that we are now your first choice as a customer. We look forward to serving you again! Thanks From The Mobility Smart Team

Posted 2 months ago

“From ordering my tipping kettle had really good communication and arrived the following day.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted to hear that from the moment of ordering your tipping kettle, you had really good communication with us. We are also pleased that your order arrived the following day! We aim to provide both great support and speedy delivery to all our customers. Thanks From The Mobility Smart Team

Posted 2 months ago

“very pleased with product”

Helpful Report

Posted 2 months ago

Thank you for your feedback! We are delighted to hear that you are very pleased with the product. We aim to provide high-quality items that meet our customers' needs, so we are glad you are happy with your purchase! Thanks From The Mobility Smart Team

Posted 2 months ago

“Excellent service and arrived within a day! Thanks”

Helpful Report

Posted 2 months ago

Thank you so much, Shelley Packman, for your kind words! We are delighted to hear that you received Excellent service. We are especially pleased that your order arrived within a day! We always strive to get our products to our customers as quickly as possible. Thanks From The Mobility Smart Team

Posted 2 months ago

“Prompt delivery and simple snd safe to use . Recommend this bath lift”

Helpful Report

Posted 2 months ago

Thank you so much, Janice Rossiter, for your kind review! We are delighted to hear that you experienced a Prompt delivery. It is wonderful to know that you find the bath lift simple and safe to use. We truly appreciate you taking the time to recommend this bath lift to others! Thanks From The Mobility Smart Team

Posted 2 months ago

“Well made. These are my fifth lot of global leather gloves. They last and are better than other products I have bought over the 30 years I have been using a wheelchair.”

Helpful Report

Posted 2 months ago

Thank you so much, Ceri Love, for your fantastic review! We are delighted to hear that your global leather gloves are well made and meeting your needs so well. It is wonderful to know that after 30 years of using a wheelchair, you find these to be better than other products you have tried. We truly appreciate your loyalty and are glad we could provide you with your fifth lot! Thanks From The Mobility Smart Team

Posted 2 months ago

“Arrived really quick service was excellent.”

Helpful Report

Posted 2 months ago

Thank you so much, Kathleen Catton, for your kind words! We are delighted to hear that your order arrived really quick and that you found our service was excellent. We always strive to provide a fast and efficient experience for our customers, so we are glad we met your expectations! Thanks From The Mobility Smart Team

Posted 2 months ago

“Always excellent service, The web site could do with more filters.”

Helpful Report

Posted 2 months ago

Thank you for your feedback! We are delighted to hear that you always receive excellent service from us. We also appreciate your suggestion regarding the website filters. We are always looking for ways to improve the shopping experience for our customers, so we will certainly pass your comments along to our web development team! Thanks From The Mobility Smart Team

Posted 2 months ago

“Ordered a replacement cover for a bath seat Easy to order, item was delivered very quickly and it fits perfectly Very happy with the product and the service”

Helpful Report

Posted 2 months ago

Thank you so much, Lisa Morsi, for your kind review! We are delighted to hear that you found the replacement cover easy to order and that it fits perfectly. It is great to know you were happy with the quick delivery and our service. We aim to make finding the right spare parts as simple as possible! Thanks From The Mobility Smart Team

Posted 2 months ago

“Product was exact specification and very quick delivery. Saved the day.”

Helpful Report

Posted 2 months ago

Thank you so much, Marisa Ramsey, for your kind review! We are delighted to hear that the product was the exact specification you needed and that we could provide a very quick delivery. We are so happy to hear that we saved the day! Knowing our products arrive just when they are needed most is wonderful feedback for the team. Thanks From The Mobility Smart Team

Posted 2 months ago

“Order processed and received promptly, even though it was Christmas.”

Helpful Report

Posted 2 months ago

“Excellent customer service. Answered questions prior to purchase quickly via email. Delivery was fast. Had a slight problem with a missing component however a quick email to the company resulted in an apology and express delivery of the missing part Many thanks”

Helpful Report

Posted 2 months ago

Thank you so much for your feedback! We are delighted to hear you received Excellent customer service and that your questions were answered quickly via email. We are sorry for the missing component, but we are so glad our team could resolve it immediately with an express delivery of the missing part. It’s great to know that we could turn things around for you so smoothly. Many thanks for choosing us! Thanks From The Mobility Smart Team

Posted 2 months ago

“The order always arrives earlier than expected. They are efficient at dispatching goods ordered and helpful if a problem does arise. Would recommend this company to anyone and the goods as well.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful feedback! We are delighted to hear that your orders always arrive earlier than expected. We pride ourselves on being efficient at dispatching goods and being as helpful as possible if a problem arises. Thank you so much for saying you would recommend this company and the goods as well—it truly means a lot to us! Thanks From The Mobility Smart Team

Posted 2 months ago

“Excellent kettle ideal for anyone who doesn’t have a lot of strength to actually Lift a kettle.”

Helpful Report

Posted 2 months ago

Thank you so much, Jan Garrison, for your kind review! We are delighted to hear that you found the kettle to be Excellent. We are so pleased that it is proving ideal for your needs, especially for anyone who doesn’t have a lot of strength to lift a standard kettle. Making daily tasks easier is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 2 months ago

“Excellent service delivery on time product is really really good 100% satisfied communication excellent. ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review! We are delighted to hear that you are 100% satisfied with our Excellent service and that your product is really really good. It is great to know that you found our communication excellent and that your delivery arrived on time. Thank you for the 5-star rating! ⭐️⭐️⭐️⭐️⭐️ Thanks From The Mobility Smart Team

Posted 2 months ago

“The product received was as described and my aunt found it useful. Only suggestion I would make would be to use softer rubber pads which are non-slip.”

Helpful Report

Posted 2 months ago

Thank you for your feedback! We are delighted to hear the product was as described and, most importantly, that your aunt found it useful. We really appreciate your suggestion regarding softer, non-slip rubber pads. We take all customer feedback seriously as it helps us look for ways to improve our range. We will certainly pass this on to our product team! Thanks From The Mobility Smart Team

Posted 2 months ago

“The article I purchased was good quality and arrived very promptly even though it was just before Christmas”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted to hear that the article you purchased was good quality. We are also pleased that it arrived very promptly, even with it being just before Christmas! We always aim to get our orders out as quickly as possible during the busy holiday season. Thanks From The Mobility Smart Team

Posted 2 months ago

“Item was accurately described and works as stated. Packaged securely and order was delivered within the expected number of days. Good service all round”

Helpful Report

Posted 2 months ago

Thank you for your review, A Billin! We are pleased to hear that the item was accurately described and works as stated. Our team takes great care to ensure orders are packaged securely and delivered within the expected timeframe. It is wonderful to know you received good service all round! Thanks From The Mobility Smart Team

Posted 2 months ago

“ideal for those using a zimmer to carry stuff.”

Helpful Report

Posted 2 months ago

Thank you for your review, Lucy Pickering! We are so glad to hear that your purchase is ideal for those using a zimmer to carry stuff. We know how much of a difference the right accessories can make for daily independence, so it is wonderful to know this has been helpful! Thanks From The Mobility Smart Team

Posted 2 months ago

“Great price. Very fast delivery. Excellent service. Thank you.”

Helpful Report

Posted 2 months ago

Thank you for your review, Sally A Douglas! We are delighted to hear you were happy with our Great price and Very fast delivery. Providing an Excellent service is always our top priority, and we appreciate you taking the time to share your experience with us! Thanks From The Mobility Smart Team

Posted 2 months ago

Mobility Smart Limited is rated 4.7 based on 1,187 reviews