Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,728 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,728 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 3rd August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my purchases promptly and was very happy with them. Will shop with Mobility Smart again.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review, Heather! We are absolutely delighted to hear that you received your purchases promptly and that you are so happy with them. Knowing that you plan to shop with Mobility Smart again is the best compliment our team could ask for. We look forward to welcoming you back and providing you with the same excellent service next time! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service.Delivery very prompt and as promised.Thank you”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review, Ronald! We are absolutely thrilled to hear that you experienced excellent service and that your delivery arrived promptly just as promised. Keeping our delivery commitments is incredibly important to us, so your kind words mean a lot to the whole team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“The ordering of the product was straightforward, quick and easy. The product arrived ahead of the stated delivery date, and I was kept informed of the process all the way through until delivery. I would recommend this company for any Mobility products you require; you will not regret using this company, and like myself, you will be keen to add Mobility Smart to your favourites. It's 5 stars all the way from us, @Boiler and Heating Care Ltd, to you, Mobility Smart. Thank you.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to write such a wonderful and detailed review! We are absolutely thrilled to hear that your experience was seamless, from the straightforward ordering process right through to the early delivery. Knowing that our tracking updates kept you well-informed and that we have earned a spot in your favourites means the world to our team. Thank you so much for the 5-star recommendation and for supporting us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Thankyou. My roller is like new again. You've saved me a lot of money. Thankyou so much.”

Helpful Report

Posted 1 month ago

Thank you so much for the wonderful review! We are absolutely delighted to hear that your rollator feels brand new again. Maintaining and extending the life of your vital mobility equipment is so important, and we are thrilled that we could help you save a lot of money in the process. Your kind words truly mean a lot to our entire team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service goods received in 3 days.”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely thrilled to hear that you experienced excellent service and that your goods arrived safely in just three days. We always aim to get your daily living aids dispatched and delivered as quickly as possible, so your positive feedback means a lot to the whole team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Rec ieved the item quick no problems an d was pleased with quality”

Helpful Report

Posted 1 month ago

Thank you so much for the lovely review! We are absolutely delighted to hear that your order arrived quickly and with no problems at all. We take great pride in the quality of our independent living aids, so knowing you are pleased with your purchase means a lot to our entire team. Thank you for choosing us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service from these guys for a replacement part for my father's rollator, from prompt replies to enquiries, accurate parts information and quick delivery. Good communication throughout about delivery times ensured the 5 star rating. Well done.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful 5-star review, Dom! We know how vital it is to get the exact right replacement parts to keep a rollator safe and moving, so we are absolutely delighted that our team could assist with accurate information and prompt replies. Keeping you updated throughout the delivery process is exactly how we like to do things, and we are so glad we could help your father. Thank you for your brilliant feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very happy with my dealings with your Company. Very helpful and we are very pleased with the shower chair. Thank you.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that you are very happy with your experience with us and that you are so pleased with your new shower chair. Our team always strives to be as helpful as possible, so your kind words truly mean a lot to us. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Walking frame (2nd one!) good price well packed and delivered quickly on standard delivery by DPD who did a great job. We have no com[plaints with Mobility Smart at and who seem consistantly trust worthy and good at what they do.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review and for choosing us for your second walking frame! Welcoming back returning customers is the greatest compliment our team could ask for. We are absolutely thrilled to hear that you found the pricing good, the packaging secure, and that our partners at DPD delivered it quickly and efficiently. Knowing that you find us consistently trustworthy means the world to us—thank you for your wonderful support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Mobility smart ordering the goods very good and easy to use the response once ordered was very good and quick but was very surprised as to the quickness of delivery was expected to be 3 to 5 days but arrived in two, the delivery company used was very good also. As for the company yes I can recommend the company very much so. Just wish there was more info on the product although it was good it could have been better.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! We are absolutely delighted that our ordering process was easy to use and that your delivery completely exceeded expectations by arriving in just two days. We also really appreciate your constructive feedback regarding the product information; we always want our website to be as helpful as possible, so we will certainly look into expanding the details on this item. Thank you for your highly valued recommendation! Thanks From The Mobility Smart Team

Posted 1 month ago

“Love the stool, but wish it was taller.”

Helpful Report

Posted 1 month ago

Thank you so much for your review! We are absolutely delighted to hear that you love your new stool. We always want our products to be a perfect fit, so if you ever need any assistance finding a taller model or a height-adjustable option in the future, please don't hesitate to reach out to our team—we are always happy to help! Thanks From The Mobility Smart Team

Posted 1 month ago

“First class service. Fast tracked delivery.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that you received first-class service and that your fast-tracked delivery arrived so promptly. Providing a swift and seamless experience is very important to us, so your kind words mean a lot to our team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent seller , I would highly recommend. The basket did not fit my zimmer frame but a friend managed yo attached it by other means, I am really happy with it... Thank you. .”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review and for recommending us so highly! We are absolutely delighted to hear that you are really happy with the basket, and we give full credit to your resourceful friend for finding a clever way to securely attach it to your frame. Your kind words mean the world to our team, and we are so glad it is working out perfectly for you! Thanks From The Mobility Smart Team

Posted 1 month ago

“Had purchased new shower mats on Amazon but returned them after I slipped on them as they were plastic and dangerous. Ordered these mats from Mobiliy Smart and what a difference! They are brilliant and I feel secure on them. No slipping and they feel more expensive. Can recommend! Much better quality.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share such an important and wonderful review! We are absolutely thrilled to hear what a massive difference our shower mats have made for you, especially after such a scary experience with your previous purchase. Your safety and peace of mind in the bathroom are our absolute priorities, so knowing you now feel completely secure and can highly recommend our quality means the world to our team! Thanks From The Mobility Smart Team

Posted 1 month ago

“After an operation to put in screws and plates after a break in my leg. Can't take any weight on it for 6 weeks. This knee scooter has been a wonderful means of getting about in my home. Ordered on Saturday arrived tuesday. Very happy with service and scooter.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your review, and we wish you a very speedy and smooth recovery after your operation! We completely understand how challenging a strict 6-week non-weight-bearing period can be, so we are absolutely thrilled to hear that your new knee scooter has given you back your independence at home. Knowing that our quick weekend turnaround and Tuesday delivery made life a little easier for you during this time truly means the world to our team! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent customer service”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review, Patricia Kippen! We are absolutely delighted to hear that you experienced excellent customer service with us. Our team works incredibly hard to support our customers every step of the way, so your kind words truly mean the world to us! Thanks From The Mobility Smart Team

Posted 1 month ago

“Great delivery and ideal for mobility badge/clock. Exactly what I needed”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that your item arrived safely and is the exact, ideal fit for your mobility badge and parking clock. We know how important these everyday essentials are for keeping life moving smoothly, and we are thrilled to have provided exactly what you needed. Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review, Tracy! We are absolutely delighted to hear that you experienced excellent service with us. It is also fantastic to hear that you follow or spotted us on Instagram—we love staying connected with our community there! Thank you so much for your support. Thanks From The Mobility Smart Team

Posted 1 month ago

“Really helpful company, i emailed them before i brought to see if a certain battery would fit my mum's mobility scooter and also asked what there returns was if the battery wasn't the issue. They replied within 24 hours, saying that if the battery wasn't the issue they would be happy to find out what was wrong with the scooter. Thankfully the battery arrived within a couple of days and was well packed. It was also a reasonable price. delivery was quick and i was not charged for delivery”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to share such a lovely and detailed review! We are absolutely thrilled to hear that the new battery did the trick and that your mum's mobility scooter is up and running again. We always aim to go the extra mile to support our customers and their families, so we are glad our team could offer you that extra peace of mind before you purchased. Thank you for highlighting our quick, free delivery and secure packaging! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent Company, Highly Recommend The item was a lot cheaper than other places even with delivery added. It was dispatched immediately and posted in the allotted time scale which was very quick. The communication was excellent and I am very pleased with the purchase and the company as a whole. I would definitely recommend this company to anyone who needs mobility aid.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful and detailed review! We are absolutely thrilled to hear that you are so pleased with your purchase and our service as a whole. We work incredibly hard to keep our prices highly competitive—even with delivery included—and to get orders out the door immediately. Knowing that you would definitely recommend us to anyone needing a mobility aid is the highest compliment our team could receive! Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,728 reviews