Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,094 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,094 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went smoothly - from order to communication to delivery. Very pleased.”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review, June Dunn! We are so pleased to hear that everything went smoothly, from your initial order and communication through to the final delivery. We strive to make the process as seamless as possible for our customers, so it’s great to know you are very pleased with the service! Thanks From The Mobility Smart Team

Posted 1 month ago

“Easy website found exactly what we were looking for and quick and efficient delivery.”

Helpful Report

Posted 1 month ago

Thank you for your review! We are so pleased to hear that you found our website easy to navigate and were able to find exactly what you needed. Providing a stress-free shopping experience followed by quick and efficient delivery is what we strive for. We truly appreciate your feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Really impressed by the efficiency of the apparatus. Convenient to use and comfortable.”

Helpful Report

Posted 1 month ago

Thank you for the review, Patricia Costello! We are so pleased to hear that you are really impressed with your new apparatus. Knowing that you find it both convenient and comfortable is wonderful feedback, as we always aim to provide products that make daily life a little easier. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Delivery on time, good packaging. I am very pleased with my purchase”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We are so pleased to hear that your order arrived on time and was well-packaged. > Knowing that you are very pleased with your purchase is the best news we could hear. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“I have bought one perching stool and bought these 2 more for myself and an elderly friend.. They are very good. Safe and secure, with arms to prevent falling and help to stand up . Very comfortable. Thanks”

Helpful Report

Posted 1 month ago

Thank you for the wonderful feedback, Me Osborne! We are so pleased that you came back to us for two more perching stools. It’s heartening to know they are providing that extra sense of safety and security for both you and your friend. Helping people feel confident and comfortable in their homes is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 1 month ago

“I had an excellent experience with Mobility Smart, I emailed them with a query about some equipment for my brother who has cancer and is in a lot of pain, and they gave me quick, considered and compassionate advice. Ordering was easy, we appreciated that we could apply VAT free, and delivery was fast. Would highly recommend.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words. We are heartened to hear that our team could provide considered and compassionate advice during such a difficult time for you and your brother. We aim to make the process as stress-free as possible, so we are glad the VAT relief and fast delivery helped in some small way. Our thoughts are with you and your family. Thanks From The Mobility Smart Team

Posted 1 month ago

“I have absolutely no complaints. Ordering was easy, service was good and I love my (bright orange) Nordic Grip boots. Haven't had chance to try them in the snow yet but they are great on a dog walk with all the slippy mud that is currently around. The boots themselves come up slightly wide for me and I think a size 4 would have been a slightly better fit than the 3.5 (my usual size) I ordered. But they fit sufficiently well.”

Mobility Smart Limited 5 star review on 26th January 2026

Helpful Report

Posted 1 month ago

Thank you for the brilliant review, Sandra Jones! We are so glad to hear you are loving your bright orange Nordic Grip boots. It’s great to know they are keeping you steady on those muddy dog walks while you wait for the snow! We appreciate the feedback on the sizing; it’s really helpful for other customers to know they run slightly wide. We're happy to hear they are still a comfortable fit for you! Thanks From The Mobility Smart Team

Posted 1 month ago

“Everything was excellent, thank you - communication, service and delivery”

Helpful Report

Posted 1 month ago

Thank you for the wonderful feedback, Iris Wells! We are so pleased to hear that everything from our communication to our delivery met your expectations. We strive to provide a seamless experience at every step, so it’s great to know we hit the mark. We truly appreciate your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“The item arrived very promptly, which was quite beneficial, as the wheelchair was inoperable until the replacement part was received. It was also well-packaged.”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We are so glad to hear that the replacement part arrived very promptly. > We understand how vital a wheelchair is for daily mobility, so we make it a priority to get "out of action" equipment back up and running as quickly as possible. We're happy we could help! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service with rapid delivery”

Helpful Report

Posted 1 month ago

Thank you for the "excellent" review, Roderick Macdonald! We are so pleased to hear that you were happy with our service and that your order arrived with rapid delivery. We aim to get our products to our customers as quickly as possible, so it’s great to know we met your expectations. Thanks From The Mobility Smart Team

Posted 1 month ago

“Great service,fast delivery, recommended”

Helpful Report

Posted 1 month ago

Thank you for the review, James Lever! We are so pleased to hear that you experienced great service and fast delivery. > We truly appreciate your recommendation—it’s the best compliment we can receive! Thank you for choosing Mobility Smart. Thanks From The Mobility Smart Team

Posted 1 month ago

“Good products, good price.”

Helpful Report

Posted 1 month ago

Thank you for your review, Richard Smith! We are glad to hear you are happy with both the quality and the value of your purchase. We strive to provide good products at a good price, so it’s great to know we hit the mark for you. Thanks From The Mobility Smart Team

Posted 1 month ago

“Good quality spares with fast and efficent service”

Helpful Report

Posted 1 month ago

Thank you for your review, Phil Sales! We are glad to hear that you are happy with the quality of our spare parts and that you experienced fast and efficient service. > We know how important it is to get the right parts quickly to keep things moving, so it’s great to know we met your expectations! Thanks From The Mobility Smart Team

Posted 1 month ago

“Chose Mobility Smart for the bath lift we needed because they offered the best price. A manufacturer's problem meant that the power pack needed replacing. One email to the team at Mobility Smart and the problem was solved. Replacement delivered within 48 hours of me sending the email, Outstanding customer service on top of their competitive prices! Will shop here again for sure.”

Helpful Report

Posted 1 month ago

Thank you for the outstanding review, Julia Bowen! We are so sorry that the original power pack had a fault, but we’re glad our team could jump into action and get a replacement to you within 48 hours. We believe great service doesn't end at the checkout, so hearing that you will shop with us again is the best compliment we could receive. Thank you for your patience and your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Exactly what I needed!”

Helpful Report

Posted 1 month ago

Thank you for the review, Richard Rowland! We are so pleased to hear that your purchase was exactly what you needed. Finding the right fit for our customers is what we’re all about! Thanks From The Mobility Smart Team

Posted 1 month ago

“Service is excellent. No problems at all. Seat has not been put on wall yet, hoping it wont be more than couple of days”

Helpful Report

Posted 1 month ago

Thank you for the review, Carol Wood! We are delighted to hear that you found our service excellent and that everything went smoothly with your order. We hope the installation of your new seat goes well over the next couple of days and that it makes a great addition to your home. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Hi, I ordered the kettle for a lady who was having trouble with her larger kettle. This one is perfect and she's delighted and using it already .... many thanks.”

Helpful Report

Posted 1 month ago

Thank you so much for sharing this! We are delighted to hear that the kettle is perfect for the lady you ordered it for. It’s wonderful to know she is using it already and that it’s making her daily routine a bit easier. Helping people maintain their independence is exactly why we do what we do! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very good service did not take long at all pleased with the trolley”

Helpful Report

Posted 1 month ago

Thank you for your review, Yvonne Driscoll! We are so pleased to hear that you are happy with your new trolley. We aim to get our products to our customers as quickly as possible, so it’s great to know that the delivery didn't take long at all. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Great service, quick delivery, would recommend.”

Helpful Report

Posted 1 month ago

Thank you for the "great" review, Becky Johnson! We are so pleased to hear that you were happy with our service and the quick delivery. Thank you so much for your recommendation—it means a lot to our team and helps other customers shop with confidence! Thanks From The Mobility Smart Team

Posted 1 month ago

“Bought items on two separate occasions. Both times they arrived promptly and were just what I needed.”

Helpful Report

Posted 1 month ago

Thank you for your continued support, Guy Talbot! We are delighted to hear that both of your orders arrived promptly and were exactly what you needed. There is no better compliment than a repeat customer, and we are so glad we could provide a consistent and reliable service for you on both occasions. Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,094 reviews