Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.69

4.7 Rating 1,081 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We are delighted to hear that you found our service quick and efficient. We aim to make every order as seamless as possible, and we appreciate you taking the time to let us know we succeeded! Thanks From The Mobility Smart Team

Posted 1 month ago

“I am very pleased with my knee walker. It took me a little while to feel confident on it but now I can get around my house really easily. It is very light so easy to move into position if I am sat in my chair. It is very easy to change directions by moving the front wheels back and forth in small movements.”

Helpful Report

Posted 1 month ago

Thank you for the lovely review, Margaret Moore! We are so pleased to hear that your knee walker has helped you get around your house "really easily." It’s completely natural for it to take a little time to build up confidence, but we are delighted to hear you've mastered the steering and find the lightweight design helpful when you're sitting in your chair. We appreciate you sharing these helpful tips! Thanks From The Mobility Smart Team

Posted 1 month ago

“Quick response and delivery”

Helpful Report

Posted 1 month ago

Thank you for your review, Sharda Poddar! We are glad to hear that you were happy with our quick response and delivery speed. > We aim to provide a seamless service from start to finish, so it’s great to know we met your expectations. We appreciate your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Easy to put together and use.”

Helpful Report

Posted 1 month ago

Thank you for your review, B Haughton! We are so pleased to hear that you found your product easy to assemble and use. > We aim to provide products that are straightforward and stress-free from the moment they arrive, so it’s great to know we hit the mark for you. We appreciate your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Great quality product, delivered very promptly, great service.”

Helpful Report

Posted 1 month ago

Thank you for the wonderful feedback, Rose Charles! We are delighted to hear that you are happy with the quality of your product and our service. We aim to get our orders out as quickly as possible, so it’s great to know yours was delivered promptly. We truly appreciate your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“I ordered a basket and tray for my mother's Z-Tec tri walker (rollator). It arrived prompty, but unfortunately it didn't quite fit. I contacted Ashley at MobilitySmart by email, who provided excellent customer service by arranging for the correct basket to be sent to me. Again it arrived prompty, and fits my mother's rollator well. She is very happy with it.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Anna Evans! We are so pleased that we could help you get the correct basket and tray for your mother's rollator. We will be sure to pass your kind words on to Ashley—he will be delighted to know that his support made a difference. We’re glad your mother is happy with the final result! Thanks From The Mobility Smart Team

Posted 1 month ago

“The coccyx cut out gel cushion has proved ideal for my needs - fractured sacrum and sciatica. Easily ordered on line and delivery very prompt. Excellent service all round”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience! We are so pleased to hear that the coccyx cut-out gel cushion has proved ideal for your needs. We know how difficult dealing with a fractured sacrum and sciatica can be, so we are delighted that our product is providing some comfort. Thank you for your kind words about our prompt delivery and service! Thanks From The Mobility Smart Team

Posted 1 month ago

“Initially I sent an email question, which was answered very quickly. I placed my order and received the item two days later. Very happy with the item and the service I received.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Penelope Jones! We are so pleased that we could answer your questions quickly and get your order to you in just two days. We believe that great service starts from the very first inquiry, so it’s fantastic to know you are very happy with both the item and the support you received. Thanks From The Mobility Smart Team

Posted 1 month ago

“ARRIVED VERYQUICKLY AND ALLOWS ME TO DO ACTIVITIES WITHEASENOW that due to lower back problems I had diffuculty with before”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience! We are absolutely delighted to hear that your order arrived quickly and is allowing you to enjoy your activities with ease again. Helping our customers overcome difficulties like lower back pain is exactly why we do what we do. We hope the product continues to make a big difference for you! Thanks From The Mobility Smart Team

Posted 1 month ago

“Had the part I needed and delivered promptly.”

Helpful Report

Posted 1 month ago

Thank you for your review, Nick Vasiliou! We are glad we had the exact part you were looking for and could get it delivered promptly to you. We know how important it is to get replacement parts quickly to keep things moving, so we appreciate you choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“I purchased a raincoat from my self and wheelchair. Excellent product and prompt delivery. Thank you mobility smart.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review! We are so glad to hear that you are happy with your wheelchair raincoat and that it arrived promptly. Staying dry and comfortable is so important, and we are delighted that our product is doing the job for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent service and the product is exactly as shown on the website. It meets our expectations and is working very well.Thank you.”

Helpful Report

Posted 1 month ago

Thank you for the wonderful feedback, Shiju Koonathan Jose! We are so pleased to hear that the product is exactly as shown on our website and is working well for you. We aim for complete transparency with our descriptions, so it’s great to know we met your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very good I am happy this item quick delivery”

Helpful Report

Posted 1 month ago

Thank you for your review, Akbor Ali! We are so happy to hear that you are pleased with your item and that it arrived with such quick delivery. Providing a fast and reliable service is very important to us, so we truly appreciate you taking the time to share your positive experience. Thanks From The Mobility Smart Team

Posted 1 month ago

“Easy to order and quick delivery”

Helpful Report

Posted 1 month ago

Thank you for your review, Karen Hodgkinson! We are glad to hear that you found our website easy to order from and were happy with the quick delivery. We aim to make the process as smooth as possible for our customers, so we truly appreciate your feedback! Thanks From The Mobility Smart Team

Posted 1 month ago

“Very good company, helpful and efficient.”

Helpful Report

Posted 1 month ago

Thank you for your review, Vivienne Bush! We are delighted to hear that you found our team helpful and efficient. We take great pride in being a company our customers can rely on, so your kind words mean a lot to us. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 1 month ago

“Excellent products, very quick delivery. Would recommend.”

Helpful Report

Posted 1 month ago

Thank you for your review, Maria Secker! We are delighted to hear that you are pleased with our excellent products and that your order arrived with such quick delivery. It is wonderful to know that you would recommend us to others. We truly appreciate your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Good website, easy to navigate, good range of goods. Great prices, good swift communication and very prompt delivery. Happy cusstomer.”

Helpful Report

Posted 1 month ago

Thank you for the detailed feedback, Peter Reader! We are thrilled to hear that you found our website easy to navigate and were impressed with our range and pricing. We pride ourselves on swift communication and prompt delivery, so knowing you are a "happy customer" is the best news we could hear. We appreciate your support! Thanks From The Mobility Smart Team

Posted 1 month ago

“I found this company on Google and their prices were very reasonable. I placed a few orders and the products are quality. Only took a few days to arrive very pleased will use them again and definitely recommend them”

Helpful Report

Posted 1 month ago

Thank you for the wonderful review, Debra Poppleton! We are so glad you found us on Google and have been pleased with the quality and value of your orders. Knowing that you plan to use us again and would definitely recommend us is the highest compliment we can receive. We look forward to being of service to you in the future! Thanks From The Mobility Smart Team

Posted 1 month ago

“The bag is of good quality very reasonable price. My wheelchair fits perfectly in it as its quite generous.”

Helpful Report

Posted 1 month ago

Thank you for your review, Debra Poppleton! We are so pleased to hear that your wheelchair fits perfectly in the bag and that you found it to be of good quality and a generous size. It can be tricky to find the right fit for mobility equipment, so we’re glad this bag is working out well for you. We appreciate your continued support! Thanks From The Mobility Smart Team

Posted 1 month ago

“Use Mobility Smart frequently for wheelchair replacement brake parts. Quality products and quick delivery.”

Helpful Report

Posted 1 month ago

Thank you for your continued support! We are delighted to be your go-to supplier for your wheelchair brake parts. We understand how vital it is to keep mobility equipment safe and in top working order, so we are glad we can consistently provide the quality and quick delivery you need. Thanks From The Mobility Smart Team

Posted 1 month ago

Mobility Smart Limited is rated 4.7 based on 1,081 reviews