Mobility Tools Limited Reviews

Name: Mobility Tools Limited
Address: Unit 1B Kingsway Buildings, Bridgend Ind Est, Bridgend, Bridgend County Borough
Rating: 4.82

4.8 Rating 1,144 Reviews

97 %

of reviewers recommend Mobility Tools Limited

4.8

Based on 1,144 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01656530450

Email:

stuart@mobilitytools.co.uk

Location:

Unit 1B Kingsway Buildings,
Bridgend Ind Est,
Bridgend
Bridgend County Borough
CF31 3YH

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Mobility Tools Limited 5 star review on 15th April 2024

123

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible customer service when trying to do a full custom belt. Inattentive and uncaring, despite advertising they want to help. Pull bait and switch on customers saying they can do one thing and then no doing it. Unapologetic for their mistakes, with zero interest in making it right. Also order a size up as the belts run on the small side.”

Helpful Report

Posted 2 months ago

“They got my design wrong, in the example pics it was alright but finished product i recived had the word "King" replaced with "viking" like wtf”

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Posted 2 years ago

Hi Albin, looks like your replacement belt arrived yesterday, hope it's to your liking :) Stuart Mobility Tools Owner

Posted 2 years ago

“Great materials poor finish/construction. The elite stealth weightlifting belt is made from durable high quality materials but unfortunately the finish does not have the same impact. The embossing is extremely inconsistent and in places barely even readable. Does the job but lacks the detail shown online. The leather Olympic lifting straps are again made from great quality leather and embossing detail here is really nice, but due to them being stitched unevenly they bunch excessively under the hand no matter which wrapping approach you take. After a very frustrating snatch session I won't be using them again and have now ordered from a different company. The wrist wraps are where modifit get it right. Easily the best pair of wraps for Olympic weightlifting I've ever used and they look fantastic. Overall disappointing, paying higher prices you expect higher standards and unfortunately modifit fall short here.”

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Posted 2 years ago

“Hassle with order, still not received replacement and not as good as my rehband belt. Will return for a refund.”

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Posted 4 years ago

Hi Reece This is disappointing to see. Whilst we welcome feedback I feel this is unfair. You returned your belt to us having ordered an XS instead of 2XL. On the note you asked for an exchange (which we received after we reopened after Christmas). You then rung up 2 days ago to ask for a refund instead. I said I needed to check whether the exchange had been sent and as it hadn't I actioned a refund. Please note as you paid by card it can take 3-4 days for this money to go back into your account, which is why you've not had a refund after less than 48 hours of contacting us. Regards Stuart Mobility Tools Owner

Posted 4 years ago

“Appears to be made well however the colour looks cheap. Pictures show dark blue/gray belt which unfortunately is very misleading mine is PINK! gives it a very girly look. Not the looking belt I was looking for.”

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Posted 4 years ago

“the weightlifting belt was very stiff plus the writing was crumbling off when unpacking. this should be imprinted. asked for an exchange”

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Posted 6 years ago

Hi Mona Sorry to hear you weren't happy with your new belt. We have already received and dispatched your replacement belt as you had requested to change the size. The belt will be stiff to start with as it is thick leather and thus very supportive. It will loosen over time. The print on the back of the belt you returned appears not to have been applied correctly, but the replacement is printed correctly. Hopefully you will be happy with the replacement and you will be back again soon. Thanks Stuart

Posted 6 years ago

“I currently have no product to review as has not arrived!”

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Posted 6 years ago

Hi Jenny Sorry that your original order didn't turn up. Resent the order once we found out, have messaged to check that it's arrived and everything is ok but not heard back so presuming everything was ok. Please let us know if there's anything else we can help with. Cheers Stuart Mobility Tools

Posted 6 years ago

“I found the roller to slippery and it won't get a good grip with the floor there is no foam on top its hard plastic/rubber like material not comfortable to use.”

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Posted 8 years ago

“after being impressed by other products from mobility tools, this was my first port of call when i decided to buy knee sleeves. i was initially very happy with them, the arrived quickly and felt great. However, after the first week of wearing them, the neoprene inside one of them started to rip. now after 2 weeks, both have ripped and the printed pattern has faded without even making to a first wash (when most knee sleeves have their quality put to the test)... it has also grown to be an annoyance that the reviews for each item cannot be written or seen on that particular item and instead you must wait for the review thing to pop up on the right hand side whhich seems to happen very inconsistantly. having bought a few products from here and been emailed about reviewing them and receiving 15% off for doing so, not once have i ever managed to actually review that item throught that option and instead have had to do so in here, not claiming my 15% in the process.”

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Posted 9 years ago

Mobility Tools Limited is rated 4.8 based on 1,144 reviews