Mobility Giant Ltd Reviews

"Brilliant service. My husband wanted to purchase an 8mph scooter to replace my original 4mph one as a surprise for me. We also needed the scooter to fit into the garage of our Motorhome when we are on holiday. Thanks to William\u2019s patience, numerous emails and precise measuring, we finally purchased a Rascall Vecta Sport in the Colbalt Blue. \r\nWe are so pleased with this scooter which has everything I need from suspension, very comfy seat, 8mph and long distance range . Also this scooter looks so modern and practical with the fairing and cubby hole for phone, purse, etc as well as the phone charger onboard.\r\nWe can thoroughly recommend Mobility Giant for help in choosing the right scooter for me. With quick delivery, brilliant prices, great customer service - special thanks to William for going above and beyond. Nothing is too much trouble even if we emailed many times asking for another measurement or just checking what features the scooter had. \r\nBecause the scooter is an 8mph model, it has to be registered with DVLA - no problem as Mobility Giant fill in the correct form which is sent to me and all I had to do was enter my date of birth and sign it (even gave me a stamped envelope to send to DVLA). \r\nUnlike some other mobility scooter stockists, we never felt pressured into buying quickly, and felt we could take as long as we needed to decide to purchase or not.\r\nI would definitely buy my next mobility scooter from Mobility Giant in the future."

"Brilliant service. My husband wanted to purchase an 8mph scooter to replace my original 4mph one as a surprise for me. We also needed the scooter to fit into the garage of our Motorhome when we are on holiday. Thanks to William\u2019s patience, numerous emails and precise measuring, we finally purchased a Rascall Vecta Sport in the Colbalt Blue. \r\nWe are so pleased with this scooter which has everything I need from suspension, very comfy seat, 8mph and long distance range . Also this scooter looks so modern and practical with the fairing and cubby hole for phone, purse, etc as well as the phone charger onboard.\r\nWe can thoroughly recommend Mobility Giant for help in choosing the right scooter for me. With quick delivery, brilliant prices, great customer service - special thanks to William for going above and beyond. Nothing is too much trouble even if we emailed many times asking for another measurement or just checking what features the scooter had. \r\nBecause the scooter is an 8mph model, it has to be registered with DVLA - no problem as Mobility Giant fill in the correct form which is sent to me and all I had to do was enter my date of birth and sign it (even gave me a stamped envelope to send to DVLA). \r\nUnlike some other mobility scooter stockists, we never felt pressured into buying quickly, and felt we could take as long as we needed to decide to purchase or not.\r\nI would definitely buy my next mobility scooter from Mobility Giant in the future."

" Got my new wheels today thankyou @mobilitygiant would recommend to anyone they are friendly helpful and they have good range scooters to fit your needs you can buy scooters or rent scooters so fits everyone's budget"

"Mobility Giant was fantastic to buy my scooter from, they were friendly, helpful & gave the best customer service I have ever had.\n\nThey made sure I was buying the right product & even gave sound advice when picking the wheels etc. \n\nI highly recommend this company & would gladly buy from again "

"Well, I\u2019ve had my TGA Supersport for just about a month now. I absolutely love it and the service I received from Mobility Giant.\r\n\r\nAlthough I have a car, I wanted to get out and about again in the fresh air, making the most of our local coastline, lovely town centre shops and cafes, woodland walks and sand dunes. To replace the miles of walking I was once able to do and loved. I am out and about daily on \u201cBig Bertha\u201d.\r\n\r\nI\u2019ve been able to do this, usually with my little sidekick the 4 yr old youngest grandson by my side and our furry companion, Pup Pickles the Cavalier King Charles.\r\n\r\nMy scooter, though second hand, looked brand, spanking new when it arrived, on the date promised and within the time slot. The price was also extremely competitive. She performs brilliantly and I really can\u2019t sing her praises enough.\r\n\r\nThank you Mobility Giant for the great customer service you provide by phone and email, the fantastic quality equipment at very fair prices and I\u2019ll be back in future, if needs be. I\u2019ll also highly recommend you to anyone looking for help in purchasing.\r\n\r\nYours, \r\n\r\nNanny Ali\r\n\r\n"

"I was looking for a medium sized pre owned scooter and found Mobility Giant online. I selected what I thought would be suitable and arranged to purchase this in a phone call with William. The scooter was delivered in a few days by Jason, but on first sight I was concerned that it was larger than I imagined. Next day I did a very short trip into town but was not happy and called William. We discussed an alternative which was delivered in two days again by Jason, who took away the first machine. This one is perfect for my needs.\nI want to put on record my thanks to William and Steve in the office and particularly Jason for his courtesy, delivery communication and thorough explanation of each machine.\nI now have a brace of Pride scooters because I already had a Pride car boot scooter. I would certainly recommend Mobility Giant to any friend or acquaintance. "

"Almost a year ago I bought a mobility scooter from Mobility Giant.\r\nEvery enquiry before I bought was met with enthusiasm and a good underpinning knowledge of their products. Rather than push for a sale, the suitability of the product and satisfaction of the customer was the priority.\r\nAfter careful consideration a used Kymco Agility scooter was sent at a very reasonable price. Despite the delivery process being a debacle - no fault of Mobility Giant, and the scooter having a fault, my initial impression of this company held fast.\r\nThe team of young men who work there set about sending another scooter that was perfect. There were no excuses, no justifications, just apologies and a determination to put things right for me.\r\n\r\nBecause of a fall I have been unable to use the scooter since July, but I am back to using it and it has developed a small fault within 10 days of the warranty running out. No quibbles whatsoever from this company. They are going to put it right.\r\n\r\nWhen you have a disibility, everything takes twice as long and seems much harder to accomplish. So a company that understands this, empathises, and has a can-do attitude is so refreshing and encouraging to deal with. If I could give Mobility Giant 10 stars I certainly would! They have great products, commendable ethics and integrity. Rare commodities in a struggling commercial climate."