Mobility Giant was fantastic to buy my scooter from, they were friendly, helpful & gave the best customer service I have ever had.
They made sure I was buying the right product & even gave sound advice when picking the wheels etc.
I highly recommend this company & would gladly buy from again
Well, I’ve had my TGA Supersport for just about a month now. I absolutely love it and the service I received from Mobility Giant.
Although I have a car, I wanted to get out and about again in the fresh air, making the most of our local coastline, lovely town centre shops and cafes, woodland walks and sand dunes. To replace the miles of walking I was once able to do and loved. I am out and about daily on “Big Bertha”.
I’ve been able to do this, usually with my little sidekick the 4 yr old youngest grandson by my side and our furry companion, Pup Pickles the Cavalier King Charles.
My scooter, though second hand, looked brand, spanking new when it arrived, on the date promised and within the time slot. The price was also extremely competitive. She performs brilliantly and I really can’t sing her praises enough.
Thank you Mobility Giant for the great customer service you provide by phone and email, the fantastic quality equipment at very fair prices and I’ll be back in future, if needs be. I’ll also highly recommend you to anyone looking for help in purchasing.
Yours,
Nanny Ali
I was looking for a medium sized pre owned scooter and found Mobility Giant online. I selected what I thought would be suitable and arranged to purchase this in a phone call with William. The scooter was delivered in a few days by Jason, but on first sight I was concerned that it was larger than I imagined. Next day I did a very short trip into town but was not happy and called William. We discussed an alternative which was delivered in two days again by Jason, who took away the first machine. This one is perfect for my needs.
I want to put on record my thanks to William and Steve in the office and particularly Jason for his courtesy, delivery communication and thorough explanation of each machine.
I now have a brace of Pride scooters because I already had a Pride car boot scooter. I would certainly recommend Mobility Giant to any friend or acquaintance.
Almost a year ago I bought a mobility scooter from Mobility Giant.
Every enquiry before I bought was met with enthusiasm and a good underpinning knowledge of their products. Rather than push for a sale, the suitability of the product and satisfaction of the customer was the priority.
After careful consideration a used Kymco Agility scooter was sent at a very reasonable price. Despite the delivery process being a debacle - no fault of Mobility Giant, and the scooter having a fault, my initial impression of this company held fast.
The team of young men who work there set about sending another scooter that was perfect. There were no excuses, no justifications, just apologies and a determination to put things right for me.
Because of a fall I have been unable to use the scooter since July, but I am back to using it and it has developed a small fault within 10 days of the warranty running out. No quibbles whatsoever from this company. They are going to put it right.
When you have a disibility, everything takes twice as long and seems much harder to accomplish. So a company that understands this, empathises, and has a can-do attitude is so refreshing and encouraging to deal with. If I could give Mobility Giant 10 stars I certainly would! They have great products, commendable ethics and integrity. Rare commodities in a struggling commercial climate.
I would just like to say thank you to Mobility Giant for helping me to regain my independence, not only for supplying me with a magnificent scooter, the all-round service you gave me was exceptional. Both before and after I purchased my scooter your team was extremely helpful, down to when my scooter was delivered all the extra paperwork was there an easy to understand, plus the paperwork that needed filling out and posting, was ready for me to sign with prepaid envelopes for me to do so. Therefore I just like to say many thanks again for your help in getting me mobile, from me and my dog who now enjoys longer walks. I will most definitely recommend you to anyone who needs a mobility scooter.
The scooter is the best thing I have ever bought ! My little dog Tiki and I both love it so much! She rides happily on roads and loves gambolling freely alongside as we travel the miles of award winning cycle paths here in Manchester. Living alone this gives me endless opportunities to meet and greet and I love being out in the fresh air everyday. Shopping is so easy.
The scooter brings me so much joy it was spray painted by Mick Flanagan to celebrate the life enhancing independence it has brought me.
Thank you for your excellent service. The scooter is perfect for my needs and I was able to drive off immediately as the scooter had been fully charged before delivery.
