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“My grandparents brought 2 mobility scooters just before lockdown and then unfortunately my grandfather passed away beginning of august. When we contacted Middletons to explain the situation and if we could return the brand new unused scooter due to grandads passing we were told we couldn’t return it and to perhaps consider selling it on eBay!!!! Utterly discussing, pressure selling, money grabbing people. Leaving a newly widowed 88 year old lady in an absolute state of worry as what to do now. You have no morals.”
Dear Madam, Thank you for your feedback. We don't currently list Middletons as a supplier so you must have dealt with them directly and not via our website. I hope this clarifies your concern. Kind regards, Mobility Compare
“I never attended the mobility site, but the phone call I made to them was very polite and helpful. And I had the help I needed, so my issues was sorted with a very short but helpful call”
“Disappointing. I wanted to compare scooters, but when I pressed button for "compae price," all I got was photos of models with no prices. So pretty useless.”
Dear Dr Bold, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We would also like to inform you that the once you go through the form on the website, and provide your details. You will receive a call back or brochure with all the relevant pricing details within. I hope this clarifies your concern. Kind regards, Mobility Compare
Dear Sir/Madam, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We would also like to inform you that the results you see depends on the information you have put in and your location in the country. Sometimes based on your requirements we may only have one provider to refer you to, as must have been the case for you. I hope this clarifies your concern. Kind regards, Mobility Compare
“Hi there I’m first time buyer of mobility and I spent several days researching out what would be the best choice and I’ve found that mobility compare has edged it over all others for web site and choice of purchasing I highly recommended this site for all mobility needs also it’s of a better choice for costing of any new purchase now or in foreseeable future”
“Scooter delivered with out receipt or instruction manual.14 Sept.
delivered 14 Sept
no demo, or receipt
Manual by mail; still not receive today 22 Sept.
Does anyone care at CARECO?”
Dear Sir/Madam, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users. We don't currently list CareCo as a supplier so you must have dealt with them directly and not via our website. I hope this clarifies your concern. Kind regards, Mobility Compare
“All staff where very helpful and brought to me a hole range of scooters to try so I was able to the one that suited my needs each item was shone to me and explained in detail.”