Mobility Compare Reviews

Name: Mobility Compare
Rating: 4.44

4.4 Rating 736 Reviews

88 %

of reviewers recommend Mobility Compare

Company Reviews

Metrics

Info

4.4

Based on 736 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Mobility Compare:

Mobility Compare was launched in 2009, and our mission is to help you save time, money and find the best mobility product suited for your needs. Our site allows you to compare the market and we take into your specific needs, such as product type, cost and after care. So go ahead and compare today!

Visit Website

Phone:

0800 048 5714

Email:

contact@mobilitycompare.co.uk

Location:

64, Southwark Bridge Road, London
SE1 0AS

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Mobility Compare 5 star review on 15th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was searching for reviews of a motorised bed and as the name of the site and the content of the site implied that there was reviews on it I filled in my details to get reviews but no, what I actually got was companies phoning me to try and sell me beds. No reviews no comparing. As my telephone no is TPS registered and I was giving you my details for comparing beds for you to hand over my telephone no to companies to contact me you put them in a position where I can report them to the TPS and taking my no for comparing and giving it to sales reps puts you in breach on the data protection act.”

Helpful Report

Dear Martin, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We would also like to inform you that we only process your information in line with the terms and privacy policy on our site (which you would have had to tick and agree to before submitting your details to compare). You can unsubscribe from our database at any time by emailing us, Kind regards, Mobility Compare

“Instead of being able to view prices from various suppliers, I ended up with a phone call from a rude @nd very pushy sales person. Will not be using the site again, nor would I recommend them to others.”

Helpful Report

Dear Janet, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. Kind regards, Mobility Compare

“I was expecting a "Comparethemarket" type comparison website, but was only provided with the details for one insurance provider. Waste of time and misleading!”

Helpful Report

“Very helpful friendly staff. All the team seem happy to help. Highly recommend”

Helpful Report

“I recently bought a Care Co rise and recliner chair which has a heat and vibrating massage function, this function is marvellous at soothing my sore back. I would thoroughly recommend this chair to anyone suffering from arthritic pain.”

Helpful Report

“Brilliant service thank you so much for saving me a lot of time this is a brilliant service which I highly recommend so easy to use.”

Helpful Report

“gave me information I needed”

Helpful Report

“normally on price comparison sites the results are done by the site and not sent on to "partner sites" for a "friendly" phone call, another name for a sales call. I expected an independent assessment ,I do not want a unsolicited sales call. You are not acting as a comparison at all. I did not expect or want this.”

Helpful Report

Dear Sir, Thank you for your feedback and we are sorry that you were not happy with our website. To clarify, we are not a 'price' comparison site. Our platform provides a service to users who wish to compare mobility providers based on product type, starting price, functionality and other points. We only ever pass your information to carefully chosen partners who may call to discuss your needs and give you a competitive quote. Further, we only use your data in accordance with our terms and conditions (which you would have agreed to before providing your details) and we are fully data protection registered/compliant. More details here: https://www.mobilitycompare.co.uk/security-and-trust . If you wish to have your details removed from our database, kindly email us at contact@mobilitycompare.co.uk and we'll do this right away. Many Thanks, Mobility Compare

“I am sure your website will be useful over the coming weeks and months as I compare and choose a stairlift from your info. But like Amazon - who ask for reviews within minutes of a product arriving and which is annoying - I can't tell how important you've been yet ! Certainly I have approached a couple of the companies whose info you gave me. Thanks but this review would be better in six months time.”

Helpful Report

“The young man who served us was very knowledgeable and helpfull. We did not feel pressurised. When we finally chose one suitable for our needs, an alumina mobility scooter, he made sure we were well aware on how to use it.”

Helpful Report

“Quote was given straight away over the phone. Follow up was good”

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“Efficient service and excellent goods”

Helpful Report

“Salesman who visited was very polite but did not explain what could be done did not measure anything and did not give me a quotation as to the cost involved which is what I requested to put forward for a grant from the Occupatient Therapy he left as soon as I mentioned that because I have to have 3 Quotes and as I am 90 I aonly have my Pension so I will no longer wish to do any any Buisness with you”

Helpful Report

“Your products are far too expensive. If you lowered your prices you will sell more products”

Helpful Report

Hi Laura, Thank you so much for your feedback! We appreciate your input and take it seriously. We are delighted to see that you're getting the help you need in no time! Our team works hard to ensure that our customers get the best service, fast and easy. If you ever need any assistance in the future, please don't hesitate to reach out. We are always here to help. Thanks again for your review, Mobility Compare

“Good collection of scooters”

Helpful Report

“It was very nice having appointment with customer care, they actually care.”

Helpful Report

“Very good and helpful thank you”

Helpful Report

“Useful site but I picked a very poor organisation paramountstairlifts. I had a very poor experience with them and wouldn't recommend them to anyone. It took over 3 weeks to get my moneyback. Steer clear.”

Helpful Report

“Absolutely fantastic without this I would be house bound now I have freedom to do and go where ever I like”

Helpful Report

“I would probably write a better review if the bed was here but it hasn't arrived yet due today.”

Helpful Report

Mobility Compare is rated 4.4 based on 736 reviews