Mobility Compare Reviews - Read 358 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.50 out of 5

About Mobility Compare:

Mobility Compare was launched in 2009, and our mission is to help you save time, money and find the best mobility product suited for your needs. Our site allows you to compare the market and we take into your specific needs, such as product type, cost and after care. So go ahead and compare today!

Visit Website

Phone:

0800 048 5714

Email:

contact@mobilitycompare.co.uk

Location:

64, Southwark Bridge Road, London

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Mobility Compare 5 star review on 14th April 2021

Keith P

Mobility Compare 5 star review on 17th September 2020

Carol H

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was searching for reviews of a motorised bed and as the name of the site and the content of the site implied that there was reviews on it I filled in my details to get reviews but no, what I actually got was companies phoning me to try and sell me beds. No reviews no comparing. As my telephone no is TPS registered and I was giving you my details for comparing beds for you to hand over my telephone no to companies to contact me you put them in a position where I can report them to the TPS and taking my no for comparing and giving it to sales reps puts you in breach on the data protection act.”

Dear Martin, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We would also like to inform you that we only process your information in line with the terms and privacy policy on our site (which you would have had to tick and agree to before submitting your details to compare). You can unsubscribe from our database at any time by emailing us, Kind regards, Mobility Compare

“Instead of being able to view prices from various suppliers, I ended up with a phone call from a rude @nd very pushy sales person. Will not be using the site again, nor would I recommend them to others.”

Dear Janet, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. Kind regards, Mobility Compare

“Very helpful friendly staff. All the team seem happy to help. Highly recommend”

“I recently bought a Care Co rise and recliner chair which has a heat and vibrating massage function, this function is marvellous at soothing my sore back. I would thoroughly recommend this chair to anyone suffering from arthritic pain.”

“Brilliant service thank you so much for saving me a lot of time this is a brilliant service which I highly recommend so easy to use.”

“gave me information I needed”

“normally on price comparison sites the results are done by the site and not sent on to "partner sites" for a "friendly" phone call, another name for a sales call. I expected an independent assessment ,I do not want a unsolicited sales call. You are not acting as a comparison at all. I did not expect or want this.”

Dear Sir, Thank you for your feedback and we are sorry that you were not happy with our website. To clarify, we are not a 'price' comparison site. Our platform provides a service to users who wish to compare mobility providers based on product type, starting price, functionality and other points. We only ever pass your information to carefully chosen partners who may call to discuss your needs and give you a competitive quote. Further, we only use your data in accordance with our terms and conditions (which you would have agreed to before providing your details) and we are fully data protection registered/compliant. More details here: https://www.mobilitycompare.co.uk/security-and-trust . If you wish to have your details removed from our database, kindly email us at contact@mobilitycompare.co.uk and we'll do this right away. Many Thanks, Mobility Compare

“Local guidance”

“Found Phil from Barnsley very helpful and pleasant when I got my scooter.”

“There used to be an advert which was "It does what it says on the can". This describes Mobility Compare exactly. Items to assist with mobility- tick: wide range to enable you to compare- tick. What's not to love.”

“I am trying to get a review for folding mobility scooters you wer very good I have tried so many other sites but can not seem to get anywhere perhaps you can help ROY”

“I filled out the form and got a call back the same day with quotes. Easy to use.”

“No information on product. Nor any prices”

“You collect much personal data,when? One all this data is collected,and a subject is picked you then say I will receive a phone call? Sorry,your loosing me now,I am getting impatient with the website.”

“They gave information but didn't really help with comparing products or prices as the first was the dearest”

“As a comparison site it works well. However there has been no follow up from any of the suppliers”

“Just because I showed interest in your products it doesn't mean I want to keep getting advertising everyday on my phone. How can I stop getting them??!!”

Dear Bill, Thank you for your feedback. I'm sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We've just sent an email to you on how you can un-subscribe from our database. Kind regards, Mobility Compare

Dear Bill, Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. You can unsubscribe from our database at any time by emailing us at contact@mobilitycompare.co.uk. Kind regards, Mobility Compare

“Just what I wanted .Speedy”

“The price”

“Very helpful staff who responded to my request for information well”

Mobility Compare is rated 4.34 based on 358 reviews