Mobility Compare Reviews

4.22 Rating 147 Reviews
84 %
of reviewers recommend Mobility Compare
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read Mobility Compare Reviews

About Mobility Compare:

Mobility Compare is the UK's 1st Mobility Comparison Site and was launched in 2009. Our mission is to help you save time and get the best mobility product for you. Our site allows you to compare the market and we take into your specific needs, such as product type, cost and after care. So go ahead and compare today!

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Phone:

02072891849

Email:

info@expurt.co

Location:

160 CITY ROAD

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Anonymous
Anonymous  // 01/01/2019
I never got anything to compare ,i got high pressure sales talk from just one company !!!
Dear Sir/Madam,
I hope you are keeping well and safe during these trying times. I'm sorry that we were not able to assist you in the way you wanted. Due to the COVID-19 pandemic we were not operating at full capacity at the time. I have passed your concern to the relevant team to be resolved as soon as possible. Kind regards, Mobility Compare.
Didn't get a single quote. Scam.
Dear Sir/Madam,
Thank you for your feedback. According to our records your details were passed to one of our trusted suppliers and they made attempts to contact you and offer a competitive quote for your consideration. But they were unable to reach you. Kindly check your email and spam folder too. Kind regards, Mobility Compare
I am not sure how your company is meant to help as all I got was an immediate referral to one company - there were no comparisons made and I thought that was the whole point.
Dear User,
Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We would also like to inform you that the results you see depends on the information you have put in and your location in the country. Sometimes based on your requirements we may only have one provider to show you, as must have been the case for you. We are sorry that this is not made clearer on our site. Kind regards, Mobility Compare
Your name is misleading. You don't compare at all. You just gave me the name of one supplier: Adjustamatic.
Dear User,
Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We would also like to inform you that the results you see depends on the information you have put in and your location in the country. Sometimes based on your requirements we may only have one provider to show you, as must have been the case for you. We are sorry that this is not clear. Kind regards, Mobility Compare
No information on product. Nor any prices
I was searching for reviews of a motorised bed and as the name of the site and the content of the site implied that there was reviews on it I filled in my details to get reviews but no, what I actually got was companies phoning me to try and sell me beds. No reviews no comparing. As my telephone no is TPS registered and I was giving you my details for comparing beds for you to hand over my telephone no to companies to contact me you put them in a position where I can report them to the TPS and taking my no for comparing and giving it to sales reps puts you in breach on the data protection act.
Dear Martin,
Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We would also like to inform you that we only process your information in line with the terms and privacy policy on our site (which you would have had to tick and agree to before submitting your details to compare). You can unsubscribe from our database at any time by emailing us, Kind regards, Mobility Compare
Instead of being able to view prices from various suppliers, I ended up with a phone call from a rude @nd very pushy sales person.

Will not be using the site again, nor would I recommend them to others.
Dear Janet,
Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. Kind regards, Mobility Compare
Just because I showed interest in your products it doesn't mean I want to keep getting advertising everyday on my phone. How can I stop getting them??!!
Dear Bill,
Thank you for your feedback. I'm sorry to hear that you haven't had a good experience using our website. We always strive to provide a good service to our users so we have passed this feedback onto the relevant team. We've just sent an email to you on how you can un-subscribe from our database. Kind regards, Mobility Compare
Dear Bill,
Thank you for your feedback. We're sorry to hear that you haven't had a good experience using our website. You can unsubscribe from our database at any time by emailing us at contact@mobilitycompare.co.uk. Kind regards, Mobility Compare
normally on price comparison sites the results are done by the site and not sent on to "partner sites" for a "friendly" phone call, another name for a sales call. I expected an independent assessment ,I do not want a unsolicited sales call.
You are not acting as a comparison at all. I did not expect or want this.
Dear Sir, Thank you for your feedback and we are sorry that you were not happy with our website. To clarify, we are not a 'price' comparison site. Our platform provides a service to users who wish to compare mobility providers based on product type, starting price, functionality and other points. We only ever pass your information to carefully chosen partners who may call to discuss your needs and give you a competitive quote. Further, we only use your data in accordance with our terms and conditions (which you would have agreed to before providing your details) and we are fully data protection registered/compliant. More details here: https://www.mobilitycompare.co.uk/security-and-trust . If you wish to have your details removed from our database, kindly email us at contact@mobilitycompare.co.uk and we'll do this right away. Many Thanks, Mobility Compare
I was desperate for scooter batteries and ended up going to a car battery place miles from home to tet them the same day
Promised literature in post by two traders. Neither took the trouble to send anything.
Dear Sir, Thank you for your feedback, and we're sorry to hear you aren't happy with our website. We have contacted the relevant provider and they will follow up with you directly to send you the brochure/resolve the issue. Many Thanks, Mobility Compare
you talked to a woman of 92 years old, who was clearly a little confused, and your rep persuaded her to buy o chair she hardly needed for £3200!!!!! Disgraceful and verging
on the downright criminal.
Dear Sir,
Thank you for your feedback. Upon investigation we can see that although you used our comparison site to compare mobility providers, you did not make a purchase via any of the listed providers on our website. It's likely that this purchase was made independently (not related to MobilityCompare.co.uk). As such, we advise that you check the name of the company that sold the product to the elderly person and contact them directly to resolve the issue.
Many Thanks, Mobility Compare
Mobility Compare is rated 4.22 based on 147 reviews