Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.13

“I had an issue with my delivery not arriving so I contacted customer service via email. I spoke to Haddie who was amazing and explained the reasons for they delay and refunded my next day delivery fee (as it was going to arrive 3 days later then expected) without me even asking! Good display of great customer service.”

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Posted 3 years ago

Hi Charlotte! 👋 Thank-you so much for leaving us such a glowing review, it really means the world. It's great to hear that you've received such great service from our team! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 3 years ago

“These are the best extensions I have ever tried and I’ve tried lots of different brands. They’re so silky and the pricing is fabulous! This is my second time purchasing. I have the full set of clip ins and recently purchased the tapes. Do not hesitate to order from this company. Their customer service is fab too!”

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Posted 3 years ago

Hi Janine! 👋 Thank you so much for leaving us such a great review, it really means the world to us. We can't wait for you to start trying out different styles with your new tapes! 💞 We hope you spend your gift from us on something extra special! 🌞 Have a beautiful day! 🎀

Posted 3 years ago

“I love ❤️ milk and blush , the staff are so helpful! The hair is amazing, my favorite is the quad weft a thick strip of real hair on four clips . Quick and easy to apply 💜hope this helps others”

Milk & Blush 5 star review on 24th August 2022

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Posted 3 years ago

Hi Janine! 👋 Thank you so much for leaving us such a great review, it really means the world to us. We LOVE that you're loving your Quad Weft so much! 😍 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 3 years ago

“Really surprised at the colour match! This is the only brand that I was able to find a very very close colour match to my highlighted hair. Have bought twice from milk + blush.. definitely will be purchasing again in future!”

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Posted 3 years ago

Hi Lauren! 👋 Thank you so much for leaving us such a great review, it really means the world. It's great to hear that our hair is just perfect for you! As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 3 years ago

“Great quality hair, perfect shade and fast delivery.”

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Posted 3 years ago

Hi MBBabe! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. It's great to hear that your order arrived with you on time and is the perfect match for you! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 3 years ago

“Excellent customer service happy to help with any issues excellent quality hair highly recommended”

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Posted 3 years ago

Hi Louise! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. We're so pleased that you're happy with our service and we love that you're loving your hair! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 3 years ago

“I reached out to customer service for a match recommendation prior to ordering. They were beyond excellent and so quick with their response. Customer service is absolutely amazing! Can’t wait to order.”

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Posted 3 years ago

Hi Sara! 👋 Thank-you so much for leaving us such an lovely review, it really means the world. We are so pleased that we were able to help and we are so excited for you to start using your new set! 💕 Have a beautiful day! 🎀

Posted 3 years ago

“Really great customer service. I DM-Ed them a picture of my hair and they immediately came back with my shade and it’s perfect!! The packaging and quality is amazing too and they are so responsive and helpful. 10/10 experience.”

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Posted 3 years ago

Hi Ming! 👋 Thank-you so much for leaving us such a glowing, it really means the world. It's great to hear that you're happy with our service and that we were able to help you out with your perfect shade! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 3 years ago

“Can I just say I have been to hell and back with my hair!! So much money down the drain to painful la weaves and tape ins & DEAD BLEACHED HAIR. It needed resurrecting, so I decided to take a leap of faith and try M+B extensions, I got a shade Match which is like so perfect after a lil tone!! The best I’ve ever seen with extensions. I have 24” of soft rapunzle hair that has given me the most confidence and beauty that I couldn’t thank this company enough!! They are also so polite and helpful With anything. You will not regret it 😘 TREAT URSELF BY THOSE EXTENSIONS BBY😘”

Milk & Blush 5 star review on 17th July 2022

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Posted 3 years ago

Hi there! We're so glad to see how much you're loving your order😍 We're so happy to hear that you've finally found your perfect set - we hope you continue to love and enjoy them!💖

Posted 3 years ago

“Got new bling seamless hair extensions and they are absolutely gorgeous! Super fast delivery and the softest hair Iv ever got. Amazing”

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Posted 3 years ago

Hi Sinead - we're so happy to hear that you're happy with your most recent order! We hope you continue to love and enjoy your set just as much as we do!💖

Posted 3 years ago

“Ahoj, Vlasy jsou krásné, dokonce jsem trefila i svou přírodní černohnědou barvu. Bohužel mé vlasy jsou hrozně jemné s tím pádem nemůžu tyto pravé nosit, protože stačilo by, kdyby venku zafoukal vítr a klipy by byly vidět :-( Co mě dost taky naštvalo, bylo to, že jsem si neuvědomila, že Anglie už nepatří do Evropské unie a tím pádem jsem musela ještě doplatit clo 1200Kč, což se mi vlasy o dost prodražily. Nicméně, vlasy jsou krásné, ale nosit je nemůžu. Proto sem i nedávám foto.”

Helpful Report

Posted 3 years ago

Hi Emilia, we're so sorry to hear that this set wasn't quite right for you! If you ever need help in regards to choosing a set, please don't hesitate to get in touch as we'd love to help!💖

Posted 3 years ago

“I waited a couple months to leave this review so that I could accurately assess the hairs durability, these extensions are incredible. Very high quality and still in great condition despite being worn nearly 24/7. I’m actually embarrassed by all the extensions I’ve ever worn in the past before getting milk+blush lol. I get so many compliments that people are even surprised once I tell them I’m wearing extensions. Get these!! They’re SO worth it! The customer service was great. I had originally ordered a set of clips ins that unfortunately were ruined after id attempted to wash them. Milk+blush offered me 20% off a new set along with free silicone spritz spray. US Shipping was fast but also a bit frustrating due to the fact I’d only received the spray without any hair extensions. I was super impatient & eagerly waited almost another week for it to arrive. That kind of sucked, but the lovely hair and friendly customer service team made up for it!”

Milk & Blush 5 star review on 24th June 2022

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Posted 3 years ago

Hi there! We're so glad that you love your extensions as they look amazing on you! Thank you so much for your patience during your experience with us, we really appreciate it💖

Posted 3 years ago

“I recommend it, it's perfect.”

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Posted 3 years ago

Hi Edward! Thank you so much for the kind words! We hope you continue to love and enjoy your extensions🥰

Posted 3 years ago

“I absolutely love these!! I’ve never ordered extensions before and was nervous but I am actually shocked at how amazing these look! Perfect color and texture. In my picture, all 3 of us are wearing milk + blush extensions.”

Milk & Blush 5 star review on 18th June 2022

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Posted 3 years ago

You all look absolutely amazing! We're so glad you all enjoyed your extensions which we're so glad to hear!💖

Posted 3 years ago

“I waited a couple months to leave this review so that I could accurately assess the hairs durability, these extensions are incredible. Very high quality and still in great condition despite being worn nearly 24/7. I’m actually embarrassed by all the extensions I’ve ever worn in the past before getting milk+blush lol. I get so many compliments that people are even surprised once I tell them I’m wearing extensions. Get these!! They’re SO worth it! The customer service was great. I had originally ordered a set of clips ins that unfortunately were ruined after id attempted to wash them. Milk+blush offered me 20% off a new set along with free silicone spritz spray. US Shipping was fast but also a bit frustrating due to the fact I’d only received the spray without any hair extensions. I was super impatient & eagerly waited almost another week for it to arrive. That kind of sucked, but the lovely hair and friendly customer service team made up for it!”

Helpful Report

Posted 3 years ago

Hi there! We're so glad that you love your extensions as they look amazing on you! Thank you so much for your patience during your experience with us, we really appreciate it💖

Posted 3 years ago

“Love it!! Matches perfectly xo”

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Posted 3 years ago

Hi Rachel - we're so glad to hear that you're loving your extensions! We bet they look amazing on you🥰

Posted 3 years ago

“The hair is absolutely amazing. It’s soft, silky and the ends aren’t too blunt so it just makes it look so much more natural. Had hair extensions from other places and nowhere compares also the fact that the blonde colours are so natural I honestly love these extensions so much and couldn’t recommend enough. Always here on time and customer service are so nice and helpful and quick!!”

Milk & Blush 5 star review on 15th June 2022

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Posted 3 years ago

Hi there! Thank you so much for the kind words, the team here at Milk + Blush always love to see how happy our customers are! We hope you continue to love and enjoy your extensions💖

Posted 3 years ago

“Ordered the wrong shade so had to reorder another since I wanted the hair to be back in time for a trip and Was contacted by someone named Ollie to say that she can cancel my other order now instead of me having to return the one when they both come. Little things like that show great service! My extensions are coming today and I cannot wait! I’ve used milk and blush in the past and the hair has always been super thick and amazing!”

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Posted 3 years ago

Hi Jodie - we're so glad to hear that you've had a nice, easy experience with us! We hope you love and enjoy your order😘

Posted 3 years ago

“I have been using Milk+Blush hair extensions for over 10 years. I moved over to M+B from FoxyLocks because of the length variations available and realised that the hair quality was just as good, if not better. M+B customer service is brilliant. Shipping is always on point too. I had a set of hair extensions for over two years at one point (and I’m not even that great at caring for them) The packaging is beautiful too. I’d recommend M+B over any other hair company for the standard of product to the customer service. The hair quality is amazing.”

Milk & Blush 5 star review on 11th June 2022

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Posted 3 years ago

Hi Erica! We're so glad to hear how much you've been loving your extensions as they look amazing on you!💖

Posted 3 years ago

“The best in both products and customer service. I have used them for years and years. Thank you team M+B❤️”

Helpful Report

Posted 3 years ago

Hi Marilou! Thank you so much for your kind words as well as your loyalty to us! The team here at Milk + Blush greatly appreciate it💖

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Milk & Blush Reviews