Military 1st Reviews

4.5 Rating 1,349 Reviews
89 %
of reviewers recommend Military 1st
4.5
Based on 1,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Military 1st Reviews

About Military 1st:

Military 1st is a trading name of MMG Trading Ltd.

Established in 2008, the Military 1st is an online retailer specialising in first-rate outdoor and combat clothing and tactical footwear, as well as camping and bushcraft equipment and accessories. We are proud of our continuously growing range of high-quality products from the world's best-known brands, and in excellent prices, along with the fastest possible delivery and the highest level of customer service.

Visit Website

Email:

info@military1st.co.uk

Location:

MMG Trading Ltd Unit 1, Fourth Avenue Trafford Park Manchester M17 1DB
Manchester
M17 1DB

Very good value and service. Delivered in a couple of days. Will definitely order from this site again
Helpful Report
Posted 2 years ago
Ordered a canvas bag, it did not arrive as it was unfortunately lost in transit. Kat in customer support resolved the issue promptly, and provided me with a refund for the missing delivery.
Helpful Report
Posted 2 years ago
Dear Customer, Thank you for taking the time to write a review. As far as we can see our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military1st
Posted 2 years ago
The jacket I got was XXL however the sleeves were ok but the body was too short and small . The delivery and response was very good but the jacket was dissapointing and I am sending it back its a badly made item because of its design if I was about 5ft tall it might be ok in lenght and its definitely not a XXL in width or lenght I would prefer a return of money Sorry about the Bad Review as you seem to be a Good Company Thanks Joe
Helpful Report
Posted 3 years ago
Great products, great service. Used them a few times and will continue to do so
Helpful Report
Posted 3 years ago
I am very happy with my perches. I did have to exchange 1 item of clothing as the size I ordered was way to big. Customers service was extremely helpful. And my exchanged item fits perfectly. I will definitely buy from Military 1st.
Helpful Report
Posted 3 years ago
Great quality items, but preferred when postage was free.
Helpful Report
Posted 3 years ago
found these boots slightly big at first tried a heavier sock and they fit perfectly. taking a little while to break in but so far very comfortable.
Helpful Report
Posted 3 years ago
Very happy with my camouflage poncho tried it on has a good length gives very good cover and can also be used as a ground sheet delighted
Helpful Report
Posted 3 years ago
Bought a folding shovel,its tougher than I thought it would be to be honest,arrived a little later than I would of liked but I'm happy with the product in the end
Helpful Report
Posted 3 years ago
Still waiting since the 19th of Jan for order to arrive. When I ordered this it showed it coming from an Irish website , yet when it was processed it showed the order as a UK order. Is this correct advertising? I thought it was coming from Ireland as I want to avoid vat & customs charges re Brexit terms. Any body I know that received clothing products form this website pre Brexit has been happy with purchase. UPDATE Top arrived and I am very pleased with quality & description . Once they can fix potential customs & logistics issues to improve information on duties & delivery times I will re Order again.
Helpful Report
Posted 3 years ago
Great gear
Helpful Report
Posted 3 years ago
Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can seem our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st
Posted 3 years ago
Good website very intuitive, good products, through no fault of your own the delays in delivery
Helpful Report
Posted 3 years ago
Always love buying off military 1st, brexit is making it harder so I might have to reconsider and haven't received my items yet but I have good faith they will be here shortly as military 1st does everything possible to make sure the customer is satisfied
Helpful Report
Posted 3 years ago
Perfect fit...highly recommended
Helpful Report
Posted 3 years ago
Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can seem our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st
Posted 3 years ago
Ordered 2 items from Military first. 1 directly and 1 through Amazon. The direct order was sent to Germany not Ireland where I live. Replacement sent and finally arrived. Military 1st got back to me and went through my issues in detail and gave me a justification for the delay. To be fair to Kat she was more than helpful and she refunded my postage costs.
Helpful Report
Posted 3 years ago
Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can seem our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st
Posted 3 years ago
Received my order thanks
Helpful Report
Posted 3 years ago
Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can seem our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st
Posted 3 years ago
Payment went to England and boots came for England. So not very Irish. May need to worry about import tax, would be good to know.
Helpful Report
Posted 3 years ago
Good service,will buy again.
Helpful Report
Posted 3 years ago
Timely and accurate delivery of goods ordered
Helpful Report
Posted 3 years ago
Have ordered several items over the past year and am pleased with all of them and the communication involved. The last delivery took a month to arrive however but I’m sure it was down to a Covid - Brexit combo that was beyond the control of the company.
Helpful Report
Posted 3 years ago
Military 1st is rated 4.5 based on 1,349 reviews