Page 2 of 4 for Military 1st Reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.31 out of 5
Returns & Refunds
Returns Process	Could Be Better

“Great quality items, but preferred when postage was free.”

Posted 5 months ago

“found these boots slightly big at first tried a heavier sock and they fit perfectly. taking a little while to break in but so far very comfortable.”

Posted 5 months ago

“Very happy with my camouflage poncho tried it on has a good length gives very good cover and can also be used as a ground sheet delighted”

Posted 5 months ago

“Bought a folding shovel,its tougher than I thought it would be to be honest,arrived a little later than I would of liked but I'm happy with the product in the end”

Posted 5 months ago

“Still waiting since the 19th of Jan for order to arrive. When I ordered this it showed it coming from an Irish website , yet when it was processed it showed the order as a UK order. Is this correct advertising? I thought it was coming from Ireland as I want to avoid vat & customs charges re Brexit terms. Any body I know that received clothing products form this website pre Brexit has been happy with purchase. UPDATE Top arrived and I am very pleased with quality & description . Once they can fix potential customs & logistics issues to improve information on duties & delivery times I will re Order again.”

Posted 6 months ago

“Great gear”

Posted 6 months ago

Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can seem our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 5 months ago

“Good website very intuitive, good products, through no fault of your own the delays in delivery”

Posted 6 months ago

“Always love buying off military 1st, brexit is making it harder so I might have to reconsider and haven't received my items yet but I have good faith they will be here shortly as military 1st does everything possible to make sure the customer is satisfied”

Posted 6 months ago

“Perfect fit...highly recommended”

Posted 6 months ago

Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can seem our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 5 months ago

“Ordered 2 items from Military first. 1 directly and 1 through Amazon. The direct order was sent to Germany not Ireland where I live. Replacement sent and finally arrived. Military 1st got back to me and went through my issues in detail and gave me a justification for the delay. To be fair to Kat she was more than helpful and she refunded my postage costs.”

Posted 6 months ago

Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can seem our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 5 months ago

“Received my order thanks”

Posted 6 months ago

Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can seem our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st

Posted 5 months ago

“Payment went to England and boots came for England. So not very Irish. May need to worry about import tax, would be good to know.”

Posted 6 months ago

“Good service,will buy again.”

Posted 6 months ago

“Timely and accurate delivery of goods ordered”

Posted 6 months ago

“Have ordered several items over the past year and am pleased with all of them and the communication involved. The last delivery took a month to arrive however but I’m sure it was down to a Covid - Brexit combo that was beyond the control of the company.”

Posted 6 months ago

“Very good, quick and efficient”

Posted 7 months ago

“Great team to do business with. Rated 4 out of 5 stars because the sizing guide was slightly off. From the customer service and size guides, I ordered a large size rather than my usual medium. Paid to send it back and awaiting size medium replacement. Otherwise, a favourite outdoor wear company that I will be purchasing from in the future.”

Posted 7 months ago

“Quality products. Can be (very) hit and miss with sizing!”

Posted 8 months ago

“Excellent products that were delivered shortly afterwards will purchase again in future.”

Posted 8 months ago

“No problem with the process or product. Delivery took a week only, but I was surprised that items came from Manchester. I was attempting to support Irish business, so used the '.ie' site. Hopefully the sale is credited to the branch in Ireland. ?”

Posted 8 months ago