Michael Tuck Estate & Letting Agents Reviews

Name: Michael Tuck Estate & Letting Agents
Address: 2 Mead Road, Abbeymead, Gloucester, Gloucester
Rating: 4.93

4.9 Rating 778 Reviews

99 %

of reviewers recommend Michael Tuck Estate & Letting Agents

Company Reviews

Metrics

Info

4.9

Based on 778 reviews

Shipping & Delivery
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Michael Tuck Estate & Letting Agents:

Established in 1983, Michael Tuck Estate Agents and Lettings are renowned for their five star customer service and local knowledge.

Visit Website

Phone:

01452 726443

Email:

rtuck@michaeltuck.co.uk

Location:

2 Mead Road, Abbeymead, Gloucester
Gloucester
GL4 5GL

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Michael Tuck Estate & Letting Agents 5 star review on 28th July 2024

Heidi Saunders

Michael Tuck Estate & Letting Agents 5 star review on 9th September 2022

Mr Narciso Bautista

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional friendly staff always available to help”

Helpful Report

Posted 9 years ago

“We were very happy with the service we received from MT. Special mention to Jullian and Hallam for showing us around houses and keeping in touch with us throughout our first house move experience! Thank you!”

Helpful Report

Posted 9 years ago

“Very professional in every way. Delightful Agents who take care of you, even to the point of going beyond what is needed. Thoroughly recommend for anyone seeking a new home, wanting guidance and assurance. Thank you Michael Tuck and all your team for wonderful service.”

Helpful Report

Posted 9 years ago

“Superb customer service, always on hand with any queries. Exceptional knowledge helping our sale complete without any hassle. Many thanks to Lianne and Tony.”

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Posted 9 years ago

“Well our chain was hard work for leanne and Warren but they kept us updated every step of the way . Plus all staff back ground thanks”

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Posted 9 years ago

“From the first time we met with Julian at the viewing through to the sale and purchase we were kept informed of progress and where issues arose they dealt with them in a prompt and professional manner.”

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Posted 9 years ago

“Matt, Jo and his team looked after the sale of my investment property very well and I was impressed by their enthusiasm and their good communication. I will certainly use their services again when it is time to sell my other investment properties.”

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Posted 9 years ago

“Very helpful, knowledgeable and responsive. We dealt mainly with Sophie and Tony - We had a number of on-going queries and nothing was too much trouble - thanks very much indeed. Mike and Diane Young”

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Posted 9 years ago

“Very helpful staff. Regular communication and was kept informed during the whole selling process. Professional staff who made the process as stress free as possible. Great local knowledge. Very competitive prices. Thank you”

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Posted 9 years ago

“The team at Michael Tuck have been fantastic during the recent sale of my property . Special thanks to Julian who is a true professional with kind regards Ian Morland”

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Posted 9 years ago

“At first impression, the Lettings department seemed very professional however, having moved into the property, I have become a little disgruntled. During viewings and on at least four other conversations with the agent, I had spoken of the expectation that the carpets would be cleaned. I even delayed the moving in date by a few days, to allow the carpets to dry. Upon moving in, found that this had not been done and advised that the previous tenants were not instructed to do so. There were at least FOUR opportunities for this to have been made clear. The expense is something that I cannot manage so soon after finding the deposit and month's rent in advance, so are living with a strange 'sweaty foot' odour in the living room - this upsets me greatly! I ALSO left a letter for the agent for the first inspection of the property, advising that the integrated fridge is not reaching the cold temperatures expected. This means that my foodstuffs are deteriorating quicker than they should and could potentially pose problems to our health!!!! The letter was taken by them, so I have ALSO called to inquire when the Leylandii will be trimmed. I was advised this would be done shortly after we moved in (as previous tenants did not maintain them) They were over-hanging into both the neighbours' gardens. I was told that they would contact the Landlady and get back to me. They have not. I am really not happy with any of the above. Therefore I hope that my rating reflects this. Fingers crossed for the monthly draw huh!? Perhaps I could afford to get the trees trimmed and the living room carpet cleaned!!”

Helpful Report

Posted 9 years ago

Dear Shelley, Thank you for taking the time to provide feedback on your experience with Michael Tuck Lettings. We ask all of our clients to leave a review; which not only allows us to reward staff for good service, but also enables us to strive to improve our customer’s experience. I can’t comment personally on the issues that you have had with the property, but I have forwarded your concerns to our Lettings department who will address them directly. Many Thanks, Richard Tuck

Posted 9 years ago

“moving house can be a very stressful experience but Julian and his team kept me informed and managed all the other 3rd parties to ensure a smooth end to end conclusion. I would have no hesitation in recommending Michael Tuck to act as my estate agent in the future. Regards Paul Henley”

Helpful Report

Posted 9 years ago

“We were out the country when we marketed our buy-to-let property and then my husband had a stroke, so we were very grateful for all the help we received which was well beyond the call of duty at a time when we couldn't get to the property ourselves. Hallam Beveridge our agent visited the house to check on it whether we had a viewing or not, so we could satisfy the conditions of our insurers. We were given good advice at every step of the way and wouldn't hesitate to recommend Michael Tuck to others.”

Helpful Report

Posted 9 years ago

“What a helpful friendly group of people. Kept me up to date with progress on my house sell and always willing to help in any way possible. A lovely experience and great team...a thank BIG thank you to Hallam and Julian for making the process simple and stress free.”

Helpful Report

Posted 9 years ago

“Excellent service from Hallum and the Sales Team at Michael Tucks Swindon! Previously the recently sold property was Let Out by Michael Tucks, and again the Service provided by Vicky and the team was great!”

Helpful Report

Posted 9 years ago

“Matt and the team in the Quedgeley branch were fantastic from the initial meeting through to the next day sale and completion - I have been recommending them to everyone we know ! Should i sell again at anytime I will without a doubt use Michael tucks!”

Helpful Report

Posted 9 years ago

“Kirsty Garvey was a very polite, helpful and fun person to deal with when one is struggling to negotiate and define the incredibly difficult business of house searching - never once did i feel pressured or in any other way uncomfortable! Thank you Kirsty... Kindest of regards, Paul Fisher”

Helpful Report

Posted 9 years ago

“Julian was extremely helpful throughout the whole process and very quick to respond to any queries we had. Amazing customer service and would highly recommend.”

Helpful Report

Posted 9 years ago

“The guys at Michael Tuck are all very nice and none threatening, purchasing a house they marketed was a pretty simple process. They were on the ball pushing the process forward without being too insistent about it. There were one or two delays, but nothing that created any kind of problem; to be fair at least one of them was my fault. Everyone was polite and professional. I would rate them 'Very Good' but there was a mix up and our second viewing appointment was not booked in, so the vendor was out when we arrived and we had to re-arrange. But again, it may have been partly my fault. When i come to sell my house i will consider Michael Tuck to act as my agent.”

Helpful Report

Posted 9 years ago

“The house move from abroad, with a husband with dementia, was very stressful for me. But Michael Tuck estate agents made it far less stressful than it could have been. This was due to their professionalism and understanding. The house is great, although if I ever want to sell, these estate agents would be the ones I would use, for sure. Thank you for being so caring. Joyce Sehmi”

Helpful Report

Posted 9 years ago

Michael Tuck Estate & Letting Agents is rated 4.9 based on 778 reviews