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Mellor Online Reviews

4.9 Rating 799 Reviews
99 %
of reviewers recommend Mellor Online
4.9
Based on 799 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mellor Online Reviews
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Phone:

01924274774

Location:

139 Manor Road,
139 Manor Road
Wakefield
WF5 0LQ

Mellor Online 5 star review on 16th April 2025
Gary Myers
Mellor Online 5 star review on 16th April 2025
Gary Myers
Mellor Online 5 star review on 3rd February 2025
Shane White
Mellor Online 5 star review on 5th October 2024
Mark Hayes
Mellor Online 5 star review on 8th August 2024
Bradley Sanderson
Mellor Online 5 star review on 8th August 2024
Bradley Sanderson
Mellor Online 5 star review on 8th August 2024
Bradley Sanderson
15
Anonymous
Anonymous  // 01/01/2019
Great service and fast delivery. Very helpful company with 1st class after sales support.
Helpful Report
Posted 4 years ago
Great customers service, even though we had shipping delays due to the port been closed at Dover. not companies fault. They were very keen to help me. Goods have now been delivered.
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Posted 4 years ago
I am very satisfied with the quick delivery of my order dispatched from Mellor Online. Due to the Covid19, France closed the boarder completely, resulting in thousands of trailers stuck in Dover. Unfortunally my parcel is somewhere in this chaotic boarder mess. Mellor Online have of course, no part of this, but they are updating me and giving me good service. Thank you.
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Posted 4 years ago
Thank you for getting in touch In regards to your shipping issue. Due to the delays at Dover just before Christmas, the shipping company has informed me it will take about 7 days to clear the backlog at the ports of parcels. Your item is still in the network and working its way over to you. For the inconvenience, I will issue you a full refund on your carriage.
Posted 4 years ago
Goods dispatched the next day and were as discribed would highly recommend this company 5star service order no 06642 & 06691
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Posted 4 years ago
I still have not received my order while I have from other companies from England ordered latter 29.2100.19.0327 VW T5 T6 Heater Mounting Bracket for Webasto and Eberspacher Power coated (In Stock)
Helpful Report
Posted 4 years ago
I'm very sorry to hear you have been having issues with the delivery of your item. We did post your order out on the day you ordered it and handed it over to the Royal Mail international team. As I can see from your tracking details, your item has landed in the Netherlands but due to delays with the Netherlands postal service due to the time of year, your item may have long delays. So as this is a low valve order and as goodwill for the inconvenience, I have issued a FULL refund. Hopefully, your goods will arrive soon.
Posted 4 years ago
Délai et tarifs au top! Support/conseil technique rapide et très sérieux. Je recommande;
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Posted 4 years ago
Good service fast delivery
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Posted 4 years ago
Mellor initially helped me understand which make of diesel heater was best for my needs then guided me through choice of controller. Ordering was easy and heater arrived next day as promised - actually before the email advising me that it was on its way! Subsequently, Mellor's technical support has helped me understand the wiring as the technical manuals weren't simple enough for me!
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Posted 4 years ago
Fast efficient service. My items arrived very quickly, well packaged and as expected. Prices were competitive and the website is easy to navigate.
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Posted 4 years ago
Excellent package, the item as discribed... I didn't try yet but i think everything will be ok...the item arrived very fast but the greek posts,because of covid-19, had delay the package for 5 days... It's not fault of the company...they were perfect and very fast
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Posted 4 years ago
Got what I needed at short notice and very well priced. Will use this company again if I need any parts for webasto heater.
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Posted 4 years ago
Quick delivery to France ,well packaged And quality goods!😃
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Posted 4 years ago
I established it was the right item and it arrived the next day. can't fault that.
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Posted 4 years ago
Keen prices and super helpful technical advice.
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Posted 4 years ago
Found Mellor online to be very efficient.
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Posted 4 years ago
I ordered some warm air ducting, perfect item, packaged very well straight forward transaction. Highly recommended 👌 Regards Mr Banner
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Posted 4 years ago
I had a problem with my heating system which was proving to be a headache especially in the middle of the winter!. Stuart allayed my fears and sorted out the problem as quickly as he could. I can't thank him enough. The customer service I've received has been informative and helpful. My partner will be happy we have heating again. Thank you Stuart for your help and patience. Keep up the great work, I won't hesitate to recommend you and your company whenever I get the opportunity. Russell Smithers
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Posted 4 years ago
Excellent products, excellent service, 100% all round this company was recommended to me and I am more than confident to recommend them to anyone, it’s all good equipment and a lot cheaper than other suppliers, no doubt I will be back myself, Thanks.👍
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Posted 4 years ago
Mellor has been so helpful over the years. Fantastic personal service and advice every time!
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Posted 4 years ago
Good evening, Great, working very well, good response great postage, Thank you, Wilson
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Posted 4 years ago
Mellor Online is rated 4.9 based on 799 reviews