Name: medino
Address: Unit 5, Ouzel Industrial Estate, Union Park, Grovebury Road, Leighton Buzzard, United Kingdom
Rating: 4.92

“I ordered some Vitamins Nd one of the jars was smashed when it arrived, the package had a big dent in, so had been damaged in transit. I contacted Medino and sent a photo. A replacement came in a couple of days. That’s good service”

Helpful Report

Posted 4 years ago

Hi Gabriel, thanks for your review! We are sorry once again that your item was smashed upon delivery, we're working closely with our courier services and warehouse to ensure our parcels are packaged and delivered safely. Thank you for bringing this to our attention and please get back in touch if there's anything else we can help you with! Best, Anjuli at medino.

Posted 4 years ago

“Delivery is speedy, no waiting required.”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your overall experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

“Fast and well packed, However, the delivery driver completely ignored my instructions to place the packet in the small 'greenhouse' at the side and left it in full view on the doorstep. Please call the attention of your delivery service drivers to the information given by the recipient regarding delivery. Thank you.”

Helpful Report

Posted 4 years ago

Hi Ann, Thanks for leaving us a review and for your kind words. We're sorry to hear about the driver not listening to your delivery request. As we have no control over the specific deliveries to our customers, it can be difficult to maintain the level of service we want our customers to receive once the parcel has left our warehouse. We are happy, however, that you are pleased with our packing and delivery time frames and we hope to continue to provide this level of service to you! If you ever need anything else at all, please don't hesitate to get back in touch. Have a great weekend ahead. Best, Anjuli at medino.

Posted 4 years ago

“Order came quickly”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your overall experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

“Very swift & efficient service, greatly appreciated.”

Helpful Report

Posted 4 years ago

Hi Jo, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your overall experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

“Good service and reasonable price”

Helpful Report

Posted 4 years ago

Hi Lorraine, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your overall experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

“came quickly and good value”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your overall experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

“Quick & easy to use”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your overall experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

“Medicine ordered arrived on time & @ an advantageous price”

Helpful Report

Posted 4 years ago

Hi Peter, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your overall experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

“Hi you gave me offer 10% off on my next shopping and when I go for payment there is no option to use it otherwise I’m happy with the way how you working 😊🤩”

Helpful Report

Posted 4 years ago

Hi Jana, thanks for your review! Your discount code is normally valid for 30 days from purchase. I can see you've placed an order with us yesterday, so I've re-sent your dispatch email. This contains your 10% off your next order link. If there's anything else we can help you with, please just send us an email at info@medino.com and someone from our Customer Care team will reach out to help you! Have a wonderful week ahead! Best, Anjuli at medino. :)

Posted 4 years ago

“They stock the products I like to use. The purchases were sent quickly in a well packed box.”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your overall experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

“Price good delivery quick”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your overall experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

“Good price and quite quick”

Helpful Report

Posted 4 years ago

Hi Veronica, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your overall experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

“Very efficient and fast delivery, just think delivery cost for a single packet of tablets us abit on the large size”

Helpful Report

Posted 4 years ago

Hi Louise, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! We try to keep our product prices competitive and in light of this, we keep the postage at a certain price. You'll find it's also common in most online retailers, however, we completely understand! For future reference, any orders over £15, does qualify for free standard delivery. Have a lovely week ahead! Best, Anjuli at medino.

Posted 4 years ago

“Prompt attention”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your overall experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

“All was well with order. Please don't send any more requests for feedback - these are too many, too often”

Helpful Report

Posted 4 years ago

Hi, thanks for your review! We really appreciate your feedback. Please just let us know about not receiving emails for feedback and we'll remove this for you, just send us an email or give us a call. As every order is different, some customers may want to respond in reference to the product used! Once again thanks for reaching out and have a wonderful weekend ahead. :) Best, Anjuli at medino.

Posted 4 years ago

“Easy to order online came fairly quickly”

Helpful Report

Posted 4 years ago

Hi Valerie, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your overall experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

“Easy to navigate the website. Often get delays in deliveries to Northern Ireland but this arrived on time . Very satisfied”

Helpful Report

Posted 4 years ago

Hi Rachael, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your overall experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

“Very quick delivery on time as expected.”

Helpful Report

Posted 4 years ago

Hi Gavin, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

“Absolutely fine. Arrived in good time. Well packed and product, as always, excellent.”

Helpful Report

Posted 4 years ago

Hi, Thanks for leaving us this review. We really appreciate the kind words and feedback, it is super important for us that our customers are heard so that we can make the changes and improvements to make the customer experience all that better! If there is anything more we could have done to improve your experience, please do let us know. You can pop us an email at info@medino.com Have a great week! Best, Anjuli at medino.

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

medino Reviews