Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.71

4.7 Rating 3,314 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 10th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were kept very well informed and picture arrived very quickly. It is very nice and also nicely framed. It may be me but I could have done with a little sheet entitled 'How to hang' :).”

Helpful Report

Posted 7 years ago

Thanks for posting Rosemary. We do hope that you have managed to hang the print and we'll certainly consider either adding a sheet as suggested or perhaps adding some instructions on our help page. :)

Posted 7 years ago

“The photo I bought was clear but could have been improved by lightening as it was quite dark.”

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Posted 7 years ago

Thank you for your feedback. Our production manager has reviewed the image and reprinted it a little lighter. We will send the complimentary replacement today and do hope this new version better suits your needs but please do let us know directly via email at sales@mediastorehouse.com if this is not the case.

Posted 7 years ago

“Made my mother very happy, but I was not informed about the delivery, fortunately someone was at home.”

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Posted 7 years ago

Thanks for letting us know Karen. FedEx tracking information would have been available to view by logging into your account, nevertheless we're pleased that someone as home :)

Posted 7 years ago

“Package arrived undamaged and within time-frame. Email communication re delivery was ok- the important part about delivery wasn't obvious and would be better at the top of the email.”

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Posted 8 years ago

Thanks for your review Peter and feedback which has been passed on to our technical team for consideration :)

Posted 8 years ago

“Good communication, good delivery time and a good product. - will definitely use this company again.”

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Posted 8 years ago

Thanks Nigel :)

Posted 8 years ago

“product arrived as expected , & in good condition”

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Posted 8 years ago

Brilliant; thanks for posting :)

Posted 8 years ago

“I love the image that I bought and when framed will be displayed for years to come. Slight issue for delivery, was addressed to wrong house number, even though the correct one was clear on the invoice. Luckily the person was out and the delivery guy came to me to take it in. Sort that out I will buy more”

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Posted 8 years ago

Thanks for letting us know about the house number error. We have passed the feedback on to our production department. We sincerely apologise for this but are very glad to know that you order arrived safely nonetheless.

Posted 8 years ago

“you sent us what we bought but could have been a bit quicker.”

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Posted 8 years ago

Thanks for your feedback. Your order was dispatched on time and as per the estimated delivery date confirmed with the order. However you may not have been aware of this date, or realised that we don't hold stock (all of our products are made-to-order), so we do hope that this helps to explain the delivery time.

Posted 8 years ago

“Great service and fast delivery.”

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Posted 8 years ago

Thanks David :)

Posted 8 years ago

“Great selection of prints and gift ideas. One item of order still to arrive though.”

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Posted 8 years ago

Thanks Jen and we're glad that the coaster arrived safely too :)

Posted 8 years ago

“Item arrived quickly and well packaged.”

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Posted 8 years ago

Thanks for your feedback :)

Posted 8 years ago

“I wished to purchase a copy of a photo. Colette Wigmore was most helpfull. The picture arrived today. In good condition.”

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Posted 8 years ago

Thanks Allan :)

Posted 8 years ago

Media Storehouse Ltd is rated 4.7 based on 3,314 reviews