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Media Storehouse Ltd Reviews

4.7 Rating 3,407 Reviews
93 %
of reviewers recommend Media Storehouse Ltd
4.7
Based on 3,407 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Media Storehouse Ltd Reviews

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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“I was very worried before I opened the outer box. I took about three pictures documenting the UPS damage on the outside but when I opened the package everything was fine.”
Helpful Report
Posted 8 years ago
Thanks for your feedback, we're sorry to read the packaging was damaged in transit but happy knowing the framed print was fine.
Posted 8 years ago
“An overall good service. Product a little bit below average in terms of its finish, but acceptable.”
Helpful Report
Posted 8 years ago
Thanks for posting Amir. If you would like to send us a private message explaining why your were unhappy with the print finish we'd be happy to investigate further.
Posted 8 years ago
“The photo was good, in general, but a little dark and the details not clear; possibly due to the time of day photo was taken”
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Posted 8 years ago
This is an image of Battersea Power Station taken either early sunset or sunrise which may explain what it is a little dark however it's still a lovely image. Please send us a direct message if you would like to arrange a return. Thank you for your feedback.
Posted 8 years ago
“Bought as a gift which was gratefully received.”
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Posted 8 years ago
Thanks for your order Dom.
Posted 8 years ago
“Reasonably priced compared to others. prompt delivery and quality end product. Thanks”
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Posted 8 years ago
Our pleasure to serve. Thanks for posting.
Posted 8 years ago
“The print is beautiful and came very quickly. The only thing negative I'd say is that I didn't expect it to be a matte finish. I would have preferred a little less textured, more glossy. It might have said "matte" right there on the item description and I might have missed that when I ordered it. And it's not really that big a deal. The print is high-quality, and under glass it looks great -- smooth and vivid colors. Thank you!”
Helpful Report
Posted 8 years ago
Thanks for your feedback. Just to confirm that we do let customers know our prints are matte so we're sorry you missed this, nevertheless we're very pleased to read that you were pleased with your order.
Posted 8 years ago
“As advertised and delivered promptly and securely”
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Posted 8 years ago
Thanks for posting.
Posted 8 years ago
Thank you.
Posted 8 years ago
“The service was quick and my order arrived safely - as specified. Maybe a *tiny* bit on the expensive side overall, but the quality is good.”
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Posted 8 years ago
Thanks for taking the time to post. We're very glad to know that you were happy with our service and quality product.
Posted 8 years ago
“Product arrived promptly and was as described”
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Posted 8 years ago
Thanks for the review.
Posted 8 years ago
“Prompt quality”
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Posted 8 years ago
Thank you Anthony.
Posted 8 years ago
“The item came in fine time .... quality was good. May thanks”
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Posted 8 years ago
Our pleasure; thanks for posting this review.
Posted 8 years ago
“fast and efficient service”
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Posted 8 years ago
Yay! Thanks
Posted 8 years ago
“Pleased with my purchase.”
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Posted 8 years ago
Thanks for the feedback Carol.
Posted 8 years ago
“Good copy and sent quickly .”
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Posted 8 years ago
Yay! Thanks
Posted 8 years ago
“Sent order in a timely fashion.”
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Posted 8 years ago
Thanks for reviewing our service.
Posted 8 years ago
“delivered what I asked for”
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Posted 8 years ago
Thank you for posting.
Posted 8 years ago
“I received my photo. I was not happy to find that I was charged a foreign exchange fee because the product came from out side of the United States. If I knew this I could have obtained it in the United States and not be charged the extra fee.”
Helpful Report
Posted 8 years ago
Thank you for your feedback. We're unable to check the details of the order as these have not been provided. However some financial institutions charge fees, even if their customers pay in local currency and unfortunately this is out of our control. Most products for US customers are made in the US so this isn't feedback we hear often from our customers.
Posted 8 years ago
“My order was dispatched promptly but I had to go to the trouble of collecting the order from the courier's depot after a failed delivery attempt as i was not in when the delivery was attempted.While making the purchase there was no option given to have a delivery address which differs from the address of the purchaser.Also there is no option given to the purchaser to specify that the delivery can be left in a garage or shed at the delivery address if the purchaser is not at home.I view these as significant shortcomings.”
Helpful Report
Posted 8 years ago
We're sorry that our agent was unable to deliver as you were not home at the time. We do prefer customers to sign for parcels so that we know they've arrived safely and a notification card with details should have been left so that you could arrange redelivery rather than collection. At the time of purchase we do provide customers with the option to confirm a different delivery address to the purchaser, but it would seem that you missed this. Apologies for any inconvenience caused. Thanks for your feedback John.
Posted 8 years ago
“Very prompt service from ordering to delivery Framed picture well wrapped and arrived in perfect order”
Helpful Report
Posted 8 years ago
Thank you for posting Peter.
Posted 8 years ago
“Excellent black and white product but not sepia as ordered!”
Helpful Report
Posted 8 years ago
Thanks for posting. When the sepia print colour option is selected it is confirmed on the order details. If sepia is not selected, a black and white (original) image is produced. However if the order states sepia please do let us know and we will arrange a replacement for you. We hope this explanation helps.
Posted 8 years ago
Media Storehouse Ltd is rated 4.7 based on 3,407 reviews