Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.71

4.7 Rating 3,234 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,234 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like the site and the amount of variety offered but I think te site would benefit from a more powerful search engine.”

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Posted 1 year ago

Thank you for your valuable feedback,Neil! We're glad to hear that you appreciate the variety on our site. We'll certainly take your suggestion into consideration as we strive to improve our search engine to enhance your browsing experience.

Posted 1 year ago

“This was bought as a Christmas present and it's come with a lot of dirty marks on it plus there is one piece missing and I know I haven't lost it as I was sorting all the pieces Into 2 different boxes. Just a bit disappointed”

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Posted 1 year ago

We want to assure you that all our products are professionally reproduced and hi-res files are not edited prior to production, ensuring an accurate representation of the original artwork selected for your gift. However the quality of historical images can vary due to factors such as the age and condition of the original photograph or document. Despite this, we endeavor to faithfully capture the artistic character and authenticity of the original artwork in our prints. Regarding the missing puzzle pieces; each puzzle is cut individually, making them unique, and the pieces from one puzzle are unlikely to fit into another. While our puzzles are made and sealed in a closed system to prevent loss during production, we have occasionally had cases where customers reported missing pieces that were later found after a thorough check. We recommend thoroughly inspecting the area where the puzzle was being completed, as well as other rooms in the house. Sometimes, pieces can inadvertently get caught on sleeves or surfaces and then fall out elsewhere. We understand this can be frustrating and assure you that we are here to assist you in any way we can. We hope this explanation helps and would like to thank you for sharing your feedback with this community, Tracey.

Posted 1 year ago

“Very pleased with quality of card and the delivery service.”

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Posted 1 year ago

We appreciate your feedback, Pauline. It's good to know that you were very pleased with the quality of the greetings card and our delivery service too. Thank you for choosing Media Storehouse Ltd. We hope to serve you again in the future!

Posted 1 year ago

“Good quality”

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Posted 1 year ago

“First time customer and very happy with product and service!! Highly recommended!”

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Posted 1 year ago

We're pleased to hear that you, as a first-time customer, are very happy with both our A3 phoster print and our service too! Your recommendation means a lot to us. Thank you, Jackie.

Posted 1 year ago

“Great product, arrived promptly, ideal gift.”

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Posted 1 year ago

Thank you for your kind feedback! We're delighted to hear that our photo puzzle and greeting card made for an ideal gift and arrived promptly. We look forward to your next visit!

Posted 1 year ago

“Photographs arrived quickly”

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Posted 1 year ago

“Easy,convenient shopping online, painless checkout. Huge variety of options.”

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Posted 1 year ago

Thank you so much for awarding Media Storehouse USA with a 5-star rating! Easy, convenient shopping online is what we strive for, and we are delighted to hear that you found it to be just that. Our goal is to make sure that your shopping journey with us is seamless from start to finish. We also take great pride in offering a huge variety of options to cater to all of our customers' needs and preferences and your acknowledgment of this is truly appreciated, Steve.

Posted 1 year ago

“The item is a gift and has not been presented to the receiver, as yet.”

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Posted 1 year ago

Thank you for reaching out. Based on the tracking information (see ref. provided in the shipping confirmation), it appears that your order has been delivered. You can check the details at the Royal Mail tracking link - https://www.royalmail.com/track-your-item If the recipient was not available at the time of delivery, we recommend: Verify the shipping address provided: Please double-check the shipping address you provided during the ordering process to ensure its accuracy, and Checking with colleagues to see if someone else within accepted the delivery on their behalf. It's possible that a trusted person received the package without their knowledge. We understand the importance of receiving your order, and we sincerely hope that it is located however please contact us directly (sales@mediastorehouse.com) if you require further assistance. Thank you for your cooperation and understanding.

Posted 1 year ago

“Came promptly, looking forward to working on it, the picture on the box is a little small, but overall a good puzzle not readily available elsewhere.”

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Posted 1 year ago

Thank you so much for your wonderful 4-star rating and review of the Jigsaw Puzzle. We truly appreciate your support and are delighted to hear that your order arrived promptly. We are also thrilled to know that you are looking forward to working on the puzzle. We will definitely take note of your feedback regarding the picture on the box for future consideration, however we are glad to hear that despite this, you still found the puzzle to be of good quality and a unique find not easily available elsewhere. Once again, thank you for choosing Media Storehouse Ltd. We greatly value your business and look forward to serving you again in the future, Andrew

Posted 1 year ago

“Gorgeous poster prints at reasonable prices. The colours and clarity are vivid. I'm very happy with my many purchases. I'm sure I'll be buying more!”

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Posted 1 year ago

Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your poster prints from Media Storehouse. We take pride in providing vivid colours and clarity at reasonable prices and are grateful for your support. We look forward to serving you again in the future. Happy decorating, Linda!

Posted 1 year ago

“I bought a customised birthday card. The product is good quality and the speed of despatch was superb. I struggled with the ordering process, type font and display. The process wasn't straightforward”

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Posted 1 year ago

Thank you for sharing your experience with us, Susan! We're glad to hear that you were satisfied with the quality of the customised birthday card and the promptness of our dispatch service however do apologise for any inconvenience you faced during the ordering process. We value your input and strive to make every step of the process straightforward for our customers.

Posted 1 year ago

“The photo was as expected and good quality.”

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Posted 1 year ago

We’re happy you’re pleased with our products and service. Thank you for choosing Media Storehouse USA for your photo print, Donald.

Posted 1 year ago

“Service is quick and very good value in quality of products and prices. Wide range to choose from and a lot of choices of format, size etc within selections. Site is very easy to navigate.”

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Posted 1 year ago

Thank you for your positive feedback! We're delighted to hear that you found our Australian service quick and our products of excellent value, with a wide range of options to suit your preferences. We're committed to providing a seamless experience, and we're glad you found our website easy to navigate, Gillian.

Posted 1 year ago

“Excellent quick service. The card was beautiful and my granddaughter loved it.”

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Posted 1 year ago

Thanks for choosing Media Storehouse for your granddaughter's greeting card and for leaving a lovely review, Beverely. We look forward to your next visit!

Posted 1 year ago

“First rate in every way. High quality items with nearly rturn postage! Great servic that I'll be using again”

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Posted 1 year ago

Thank you for your glowing feedback! We're thrilled to hear that you found our greeting cards to be of high quality. Providing excellent service is our priority, and we look forward to serving you again soon!

Posted 1 year ago

“Great quality so pleased”

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Posted 1 year ago

Thank you for choosing Media Storehouse for your greeting card, Rebecca. We look forward to your next visit with us!

Posted 1 year ago

“Excellent service and beautiful card will definitely use again.”

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Posted 1 year ago

Thank you so much for your 5-star rating of the Greeting Card, Fiona! We're delighted to know that our service met your expectations and that you found the card beautiful. We look forward to your next order with us!

Posted 1 year ago

“Ordered a lithographic print with optional captions,opting for one of the two captions. On my print you can clearly see where one of the two optional captions has been poorly masked prior to being photographed,leaving residual text visible. Careless work and not worth the money.”

Helpful Report

Posted 1 year ago

Thank you for posting your feedback. We're sorry to hear the print didn't meet your expectations. All prints are professionally reproduced on modern lab systems and hi-res files are not edited prior to production, making them an accurate representation of the original artwork. The quality of historical images can vary due to factors like the age and condition of the original however, we strive to accurately represent the original artwork in our prints, preserving its artistic character and authenticity. To assist our quality control team and expedite the resolution process, we kindly request that you send photo(s) showing the issue directly to sales@mediastorehouse.com. A camera phone would be great for taking the required photos. This allows us to better understand without requiring you to return the product at this time. Once we receive the photo(s), our team will thoroughly review them and promptly provide you with an update on the situation. We apologise for any inconvenience this may have caused but appreciate your understanding and cooperation in this matter.

Posted 1 year ago

“Very Good and Excellent”

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Posted 1 year ago

As a returning customer, your continued support means a lot to us, Vicki. We appreciate your loyalty. Thank you again for choosing Media Storehouse for your greetings cards.

Posted 1 year ago

Media Storehouse Ltd is rated 4.7 based on 3,234 reviews