Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.72

4.7 Rating 3,106 Reviews

94 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,106 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

Visit Website

Write Your review

Tell us how Media Storehouse Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Media Storehouse Ltd 5 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service as always. This is why I keep going back. The range of jigsaws available is second to none. Cannot praise Media Storehouse highly enough.”

Helpful Report

Posted 9 months ago

Thanks so much for posting this amazing review of Media Storehouse Ltd. We truly appreciate your loyalty and are delighted to hear that you are constantly satisfied with the excellent customer service and the range of jigsaws we offer. We really appreciate you taking the time to give us such great feedback and look forward to serving you again in the future!

Posted 9 months ago

“Poster is very gd quality Good value for money and delivery very prompt”

Helpful Report

Posted 9 months ago

Thank you David for your 5 star rating! We are so glad that you are satisfied with the poster's quality, value for money and delivery speed! Your loyalty to Media Storehouse Ltd is appreciated. Your feedback is appreciated, and we hope to be of help again soon!

Posted 9 months ago

“Arrived promptly and was exactly as expected except slight crumpling on edge caused by plastic tube end. Not visible when print framed”

Helpful Report

Posted 9 months ago

Thank you for your valuable feedback! We're delighted to hear that your poster print arrived promptly and met your expectations. We apologise for any inconvenience caused by the slight crumpling on the edge. Nevertheless we're glad to know that it isn't visible when the poster is framed. Your satisfaction is our priority, and we appreciate your support. Should you have any further comments or inquiries, please don't hesitate to reach out directly.

Posted 9 months ago

“as advertised and on time”

Helpful Report

Posted 9 months ago

Thank you Henry, it is great to hear that you the photo print was as expected and on time too. We really appreciate your 5-star rating!

Posted 9 months ago

“Beautiful cards - fast delivery - very well packed”

Helpful Report

Posted 9 months ago

Thank you for your 5-star rating for the greetings cards you ordered. We look forward to welcoming you back to Media Storehouse in the future.

Posted 9 months ago

“very nice”

Helpful Report

Posted 9 months ago

Thank you so much for giving us a 5 star rating of the photo prints, Jeff! We appreciate your kind words, it is very kind of you and we hope to serve you again in the future.

Posted 9 months ago

“Very easy to purchase, quick delivery . Pleased with purchase”

Helpful Report

Posted 10 months ago

Thank you so much for your 5 star rating of your photo print, Stephen! We're glad to hear that you had a smooth purchasing experience and that you were pleased with your purchase. It's always a pleasure to see a satisfied customer!

Posted 10 months ago

“Varied selection of products and easy to navigate website. Quick delivery and no fuss service.”

Helpful Report

Posted 10 months ago

Thank you so much for your 5-star rating, we really appreciate it! We are glad to hear that you appreciate our varied selection of products and easy to navigate website. Quick delivery and no fuss service is a priority for us, so we're glad it's worked out well for you. We’re happy that you’re happy and we hope to see you again soon!

Posted 10 months ago

“Trying to obtain a couple of high-res scans for publication in a railway magazine to mark the 70th anniversary of Studio Canal's movie The Titfield Thunderbolt proved really difficult. In the end I got some - though not the ones I wanted and - as Editor - had to pay for them out of my own pocket!”

Helpful Report

Posted 10 months ago

We understand that you initially encountered difficulties finding the specific high-resolution scans you were looking for. However, we are pleased to hear that you found some in the collections available through our License Storehouse. We strive to provide a wide range of quality images to meet the needs of our customers, and we're glad that we could help you locate the suitable rights managed license for your publication. Regarding the matter of payment, you mentioned that as the Editor, you had to cover the cost of the images from your own pocket. We apologise for any unexpected expenses however licenses do need to be purchased for commercial use of the images. We appreciate your understanding of the licensing requirements and your willingness to cover the cost for the appropriate usage.

Posted 10 months ago

“Excellent service and a lovely card - thank you!”

Helpful Report

Posted 10 months ago

“these photo are lovely clear and up close of subject”

Helpful Report

Posted 10 months ago

We're pleasedto see the positive feedback. Thank you for choosing Media Storehouse.

Posted 10 months ago

“I couldn't find the card I wanted on any other site. Media Storehouse printed a really great quality card. It arrived promptly and the recipient was delighted.”

Helpful Report

Posted 10 months ago

Thank you so much, Amanda, for your positive 5-star rating of Media Storehouse Ltd. We're so glad to hear that you were able to find the image you wanted to create a personalised greeting card and that you were pleased with the quality and our service too. We truly appreciate your business and look forward to serving you again.

Posted 10 months ago

“Very good. Prompt. All went as expected.”

Helpful Report

Posted 10 months ago

Thank you so much for your 5 star rating of the greeting card order, Michael! We are very pleased to hear that everything went as expected and that you are happy with our prompt service. We look forward to welcoming you back to Media Storehouse in the future.

Posted 10 months ago

“Fairly easy website to select size and color/bw - confusing when selecting caption with size. Got the - size/color but did not get the art title/artist...my mistake I guess.”

Helpful Report

Posted 10 months ago

Thank you for your feedback on our website's ordering process, Debra. We appreciate your input and would like to address your concerns. We're glad to hear that you found it fairly easy to select the size and color options and understand that selecting the caption with the size was confusing, and we apologize for any inconvenience caused. We value your feedback and will take it into consideration to improve our user interface and make the caption selection process clearer and more intuitive. In the meantime, we encourage you to visit our update page at https://www.mediastorehouse.com/updates/personalization. This resource contains valuable information about personalization options. Additionally, if you require further assistance or have any specific questions, our online support team is available to provide guidance and address any concerns you may have. Thank you once again for your feedback. We are committed to continuously improving our website and user experience, and your input helps us in that endeavor. We value your patronage and hope to have the opportunity to serve you better in the future.

Posted 10 months ago

“Very prompt delivery. Lovely print, looks great framed.”

Helpful Report

Posted 10 months ago

We’re happy you’re pleased with your poster print and our service too! Thank you for your support, Ann. We truly appreciate your business and look forward to serving you again.

Posted 10 months ago

“Prompt service. Good quality print and card”

Helpful Report

Posted 10 months ago

We’re happy you’re pleased with our greeting card product and service too. Thank you and we look forward to your next visit with us!

Posted 10 months ago

“Great customer service and prints of the highest quality.”

Helpful Report

Posted 10 months ago

For you to say our prints and customer service is of the highest quality makes our day! Thank you for such a fantastic review, Monica, it means a lot to our entire team!

Posted 10 months ago

“Easy to order, very quick dispatch, very pleased with product Thanks”

Helpful Report

Posted 10 months ago

Thank you for your 5-star rating for the print you ordered, David. We look forward to welcoming you back to Media Storehouse in the future.

Posted 10 months ago

“Received item well packaged with very prompt service...the print was on high quality paper with good resolution.Highly recommended.”

Helpful Report

Posted 10 months ago

Thank you so much Howard for your 5-star rating of Media Storehouse Ltd. We're so glad to hear that you received the print in good condition and that you're pleased with the quality. Your feedback is appreciated, and we hope to be of help again soon!

Posted 10 months ago

“Picture was good , packaging was rubbish. Turned up with 2 folds in the envolope . Should have had some stiff card in the packageing”

Helpful Report

Posted 10 months ago

Thank you for your feedback regarding your recent order Ian. We appreciate your positive comment about the picture quality but do sincerely apologise for the inconvenience caused by the packaging. We take great care in securely packing our products to ensure they arrive safely. However, we must rely on our carriers to handle them with care on our behalf, and we understand that receiving the envelope with folds was disappointing. WE appreciate you bringing this issue to our attention, and for sharing your thoughts with this community too, Ian.

Posted 10 months ago

Media Storehouse Ltd is rated 4.7 based on 3,106 reviews