ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.48

4.5 Rating 791 Reviews

87 %

of reviewers recommend ME+EM

4.5

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

Write Your review

Tell us how ME+EM made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flattering tailoring, flowing lines, classic elegance, Perfect dresses for me in size down”

Helpful Report

Hi there, Thank you so much for taking the time to leave such a positive review. We look forward to you shopping with us again and please do not hesitate to get in touch with our Customer Care team if you have any queries. Kind regards, Megan

“I have ordered from ME+EM a few times, and I am thoroughly impressed. The quality of their clothing is exceptional and the attention to detail is amazing in every piece. The website is user-friendly and my orders have always been beautifully packaged and delivered promptly. I’ll definitely be a repeat customer!”

Helpful Report

Dear Jeanette, Thank you so much for taking the time to leave such a lovely review. We are so pleased to hear that you have had such a positive experience when shopping with us online and with our couriers. We look forward to you shopping with us again and please do not hesitate to get in touch with our Customer Care team if you have any queries. Kind regards, Megan

“Fabulous quality clothes. So easy to order and return too. Me+Em are my all time favourite first call clothing line. Love all your t-shirts and vests. Ok, they are expensive, but last for ages. Quality is first class. Dresses classic and just fit so well. Thank you.”

Helpful Report

Dear Amanda, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you have had such a positive experience when shopping with us. Please do not hesitate to get in touch with our Customer Care team if you have any queries. Kind regards, Megan

“I recently placed my first order with ME+EM. Delivery was swift, the dresses are fabulous, very well made and true to size. I had ordered some different sizes just in case (the dress was for my daughter’s graduation) so returned those I didn’t need. The returns process was simple. I shall definitely be buying from ME+EM again and can strongly recommend. And yes…I had sooooo many comments about my dress at the graduation ☺️”

Helpful Report

Dear Laura, Thank you for taking the time to leave your review. We are thrilled to hear that you had such a positive experience with your first order and we are sure you looked fabulous at the graduation! We look forward to you shopping with us again in the future. Kind regards, Megan

“Excellent quality clothing and great service Refunds could be a little quicker. I find the on line service excellent, not the best experience with staff in the Marylebone store. But I love the clothes”

Helpful Report

Hello there, Thank you for taking the time to leave your feedback with us. We are thrilled to hear that you love the clothes and the online experience however we are disappointed that you did not have the best experience in-store. Please contact us directly at enquiries@meandem.com with more information about your visit so that we can look into this further with you. Once again, thank you for your feedback and we look forward to you shopping with us again. Kind regards, Megan

“Absolutely my favorite store! The clothes are timeless and comfortable and made from quality fabrics. The website is easy to navigate and the garments come looking like they are represented. Ordering and returns are very easy, packaging is sturdy & shipping is always fast.”

Helpful Report

Dear Mary, Thank you for taking the time to leave your kind feedback with us! I am thrilled to hear that we are your favourite store and you are pleased with the services we provide. We look forward to you shopping with us again in the future. Kind regards, Megan

“Great website. Lovely products. Very easy returns when needed.”

Helpful Report

Hi there, Thank you for taking the time to leave your review. We are pleased to hear that you have enjoyed shopping with us and find our website and returns procedure easy to navigate. We look forward to you shopping with us in the future. Kind regards, Megan

“This is my first order on line of Me&Em. I have liked, not all, but many styles. I tend toward Italian cuts given my petite size (5'1" and 113 lbs). I am not a ruffles person and was worried about fit for a smaller size. I was pleasantly surprised on that front and many of the pants just fit length wise. I also appreciate the fit of shirts, tops for a smaller framed person. In America everything seems to be sized up and requires tailoring. I also really like your fabrics. So I will order again. Keep up the quality of your clothing and your overall ease of ordering on line overseas. When I'm in NY, I will stop by your store front.”

Helpful Report

Dear Annie, Thank you for taking the time to leave your feedback with us. I am thrilled to hear you have been satisfied with your first-time ME+EM order and that you are a fan of both the fit and quality of our fabrics, we look forward to you shopping with us again! If you ever have any queries or concerns, please get in touch with us directly so we can further assist. Kind Regards, Grace

“Wonderful brand, very stylish collection, wearable for different occasions, high quality, gorgeous colour combinations, easy to order and super service. I constantly get compliments when I wear pieces from ME+EM! Sizes are correct, careful delivery, ... in short: I am a fan!”

Helpful Report

Dear Christel, Thank you for taking the time to leave your wonderful feedback with us! I am thrilled to hear you have been loving our brand and the services we provide, I look forward to you shopping with us again. If you ever have any queries or concerns, please get in touch so I can further assist. Kind Regards, Grace

“The most exceptional customer service I have ever received. The quality, feel and design of the clothing makes you feel a million dollars. I am an australian based customer and couldnt be happier that I have found Me + Em”

Helpful Report

Dear Angie, Thank you for taking the time to leave your lovely feedback with us. I am thrilled to hear you are such a fan of our brand, the quality of our pieces, and the overall services we provide, we look forward to you shopping with us again! If you ever have any queries or concerns, please get in touch so I can further assist. Kind Regards, Grace

“I love this brand. The quality and the fabrics are beautiful. The styles are timeless. So happy I discovered Me&Em”

Helpful Report

Dear LeeAnn T, Thank you for leaving your feedback with us. I am thrilled to hear you are loving our brand and our timeless style, we look forward to you shopping with us again! Kind Regards, Grace

“Clothes are lovely and different from what is offered in Canada . Wish you had a store here! So far so good with the sizing! Well made and very stylish !”

Helpful Report

Dear SC, Thank you for taking the time to leave your review with us. I am glad to hear you are loving our brand and the fit of our products, we look forward to you shopping with us again and hope one day we will be expanding to Canada! If you have any queries or concerns, please get in touch so I can further assist. Kind Regards, Grace

“Comfy clothes, the material quality is great, my favorite dresses now. The delivery to Dubai was incredibly fast and packaging is outstanding. I am struggling with the size usually , bought size 10 and it fits perfectly on me (I’m 87/70-72/93) I will definitely order more!”

Helpful Report

Dear Angelina, Thank you for taking the time to leave your feedback with us. I am thrilled to hear you are loving your recent dress purchase and that you were satisfied with the services and delivery we provide, we look forward to you shopping with us again! Kind Regards, Grace

“I purchased a beautiful dress and coordinating cream wool jacket to go over it for a spring wedding here in California. It’s a classic that I will be hold onto for a long time. I love the cut of everything. It fit me very well being tall.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. I am thrilled you have managed to get your hands on one of the jackets and it's been a perfect fit! We look forward to you shopping with us again! Kind Regards, Grace

“I’m obsessed! The quality, design and beauty of the clothes is unparalleled. I had an unusual experience where a pair of pants had been stitched poorly and so I reached out. They asked for a picture and they immediately refunded me for the pants. Wonderful customer service. I’m excited that they have stores in the states now but I might have loved it a little more when it was my secret guilty pleasure from the UK!”

Helpful Report

Dear Staci, Thank you for taking the time to leave your positive feedback with us. I am thrilled to hear you have been loving our brand and such a loyal customer, we look forward to you shopping with us again! Regarding your experience you have with a faulty pair of pants, we apologise for any inconvenience this caused you, however, glad to hear that this was sorted quickly and efficiently by our customer care team, any other concerns or queries, please get in touch directly so we can further assist. Kind Regards, Grace

“I am obsessed with the style and quality of ME+EM - everything is so beautiful and comfortable. Customer service is impecable - easy returns & refunds and delivery times are always great!”

Helpful Report

“Clothing is beautiful - fit, style and quality. So many compliments on the dresses I’ve purchased. Delivery and returns were so easy. Only wish I had a store in my city! Love Me + Em.”

Helpful Report

Dear Lisa, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“I’m so happy to have your store in my NYC neighborhood. I’ve shopped in person three times this year and each time I’ve had a good experience and bought great pieces.”

Helpful Report

Dear Helen, Thank you for taking the time to leave your review with us. I am thrilled to hear you have been loving our brand and that you have enjoyed your recent experiences in your local store! We look forward to you shopping with us again. Kind Regards, Grace

“The clothing is very well made and the fabrics are wonderful quality. I have bought 3 skirts and receive a lot of compliments when I wear them.”

Helpful Report

Dear Customer, Thank you for your positive review, We are very happy to hear you have been loving your recent skirt purchases and the quality of them, we look forward to you shopping with us again! Please get in touch directly if you have any other queries or concerns so we can further assist. Kind Regards, Grace

“I purchased several items and was thrilled with the quality and fit! I am 5’6 and weigh 133 pound. I purchased size 6 and everything fit perfectly! No alterations needed!!! Love this brand!!!”

Helpful Report

Dear Debbie, Thank you for taking the time to leave your review with us. I am so thrilled to hear you have had such a successful order, and that you have been satisfied with both the fi and quality of your pieces, we look forward to you shopping with us again! If you have any queries or concerns, please contact us directly so we can further assist. Kind Regards, Grace

ME+EM is rated 4.5 based on 791 reviews