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McNeela Music Reviews

4.9 Rating 2,054 Reviews
97 %
of reviewers recommend McNeela Music
4.9
Based on 2,054 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read McNeela Music Reviews
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Phone:

18322432

Location:

Unit 137 Baldoyle Industrial Estate, Baldoyle,
Unit 137 Baldoyle Industrial Estate, Baldoyle
Dublin
D13 X958

McNeela Music 5 star review on 9th March 2026
Belle S
McNeela Music 5 star review on 18th February 2026
Craig T
McNeela Music 5 star review on 27th January 2026
Isobel I
McNeela Music 5 star review on 15th December 2025
Richard P
McNeela Music 5 star review on 14th December 2025
David C
McNeela Music 5 star review on 25th October 2025
John D
McNeela Music 5 star review on 24th October 2025
Detlef T
77
Anonymous
Anonymous  // 01/01/2019
Excellent service
Helpful Report
Posted 3 years ago
Well made instrument, quick shipping and lots of resources for learning to play.
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Posted 3 years ago
Love my new octave mandolin. Plays great on country music, The Pogues and Bach ! Thanksgiving McNeela Music Dermot Mulroney
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Posted 3 years ago
Ordered a Wren Concertina (#37218) on Dec 17, 2021. Received Dec 21, 2021. Bellows seemed a bit asthmatic. Arranged return and received return label. Spent $93.05 USD postage to insure the package would arrive in Dublin by 12/28/2021, where it stayed until 1/27/2022. Then, (on 2/27/2022), I received notice that it was returning to me. It was delivered back to me on 3/2/2022. So, I spent $625.26 for the Wren, plus $93.05 to return it for a refund ($718.31). Enclosed is a picture of the 'Refusal' sticker from the package. The USPS tracking number is EH024624155US. I guess I'll need to learn how to troubleshoot and repair a 'seeping bellows', as I have already spent far more than anticipated on a beginner to intermediate level Concertina. I have been told I should sell it for whatever I can get, and 'cut my losses'.
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Posted 3 years ago
I purchased a Wild Whistle from them and I couldn’t be happier. Great whistle and even better service! Thank you.
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Posted 3 years ago
Very good service. Initially a prompt delivery of the Swan Concertina when bought, and when there was a technical problem, very fast response, returned repaired in less than a week from the day I posted it.
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Posted 3 years ago
From Feb this year 2022 I’ve had dealings with McNeela music and I cannot fault them in anyway, brilliant service with a great attitude for a change.
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Posted 3 years ago
Product exactly what I needed.
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Posted 3 years ago
good service
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Posted 3 years ago
All fine, I wasn't aware that I needed a book to accompany the tutorial CD though...lol
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Posted 3 years ago
Very good service, instrument arrived in post in very good time an good condition
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Posted 3 years ago
The service from McNeela Music was prompt as expected. The delivery to the USA seems to take forever, but that's like a kid on Christmas waiting for his present. We aren't exactly next door. Many thanks for your quick service!
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Posted 3 years ago
Excellent value and service.
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Posted 3 years ago
It is a sincere pleasure to do business with McNeela Music!. I love my new McNeela Wild High D Whistle! The customer service is beyond excellent. Any questions that you may have after your purchase will be answered promptly by Paraic McNeela and the others at McNeela Music. Their attention to detail and willingness to assist their customers is awesome and very much appreciated. I live in Canada. With the time difference, you can expect an answer to your questions the very next day which is outstanding customer service.
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Posted 3 years ago
I brought a swan concertos, which is excellent. The concertina did not arrive by the expected date. This was not McNeela’s fault, however their customer service department were brilliant. Replying to emails within 24 hours. Even offering to send a replacement, if it hadn’t arrived in a couple of days.
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Posted 3 years ago
I bought a bodhran for my son-in-law for Christmas and he is extremely happy with it. Thanks for your wonderful service.
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Posted 3 years ago
MacNeela is an important resource to me and my colleagues as we continue to explore the the rich Celtic heritage of music, tradition, and history. My group is endeavoring to build up these resources and to share what we are learning about our musical heritage; and how it continues to influence music today.
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Posted 3 years ago
My son absolutely loves his whistle I bought from you! I call him on the phone and he is playing the whistle. He is having special music at church this week and playing his whistle! What a wonderful gift!
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Posted 3 years ago
It never arrived on time. It was weeks late.
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Posted 3 years ago
I love my concertina, and I owe it to the personal care they made to ship it internationally. The 90 days of lessons allow me to expand my love of music, playing a new instrument, and learn about Irish music. The price and the Wren were perfect for me.
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Posted 3 years ago
McNeela Music is rated 4.9 based on 2,054 reviews