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McNeela Music Reviews

4.9 Rating 2,046 Reviews
97 %
of reviewers recommend McNeela Music
Company Reviews Product Reviews
9,838
 Metrics Info
4.9
Based on 2,046 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read McNeela Music Reviews
Visit Website

Phone:

18322432

Location:

Unit 137 Baldoyle Industrial Estate, Baldoyle
Dublin
D13 X958

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Thomas J
Verified Buyer
“Excellent service, even though An Post took a little longer than usual, probably due to the Easter holidays.”
Helpful Report
Posted 7 months ago
Thomas S
Verified Buyer
“Great instruments, rapid delivery and very good instructional support.”
Helpful Report
Posted 7 months ago
John B
Verified Buyer
“Quality instruments at a great price”
Helpful Report
Posted 7 months ago
Valerie R
Verified Buyer
“very pleased with my harp and delrin flute”
Helpful Report
Posted 7 months ago
Mairead
Verified Buyer
“Fabulous service, easy to order, efficient delivery, well done!”
Helpful Report
Posted 8 months ago
Viktor
Verified Buyer
“The workmanship of the instrument is not appropriate for the price. Metal plates are glued together, which makes repairing them very difficult if they malfunction. I am very disappointed. Might as well have bought cheap Chinese junk on Amazon. Will stay away from MC Neela and possibly give up the instrument.”
Helpful Report
Posted 8 months ago
Adam
Verified Buyer
“I purchased a McNeela Phoenix concertina and I’ve been pleased with it thus far! The concertina malfunctioned a month after I purchased it but McNeela stood behind their product and repaired it at no cost to me. They refunded my shipping cost and quickly returned the instrument once repaired! I admire their customer service and warranty. I’ll be a customer for life 🙂. I do wish the Phoenix was available with the shiny metal end plates like the Swan, maybe that could be an option upon purchase in the future!! Cheers, Adam from Kentucky!”
Helpful Report
Posted 8 months ago
Trish V
Verified Buyer
“I purchase confidently from McNeela Music, knowing that they sell quality instruments and stand behind their products. I purchase from overseas and have had no concerns.”
Helpful Report
Posted 8 months ago
Scott
Verified Buyer
“Order was what was advertised, came undamaged in less time that projected. Nice quality.”
Helpful Report
Posted 8 months ago
Armand
Verified Buyer
“Bad quality instrument (button accordeon purchased before Christmas), so i'm very disappointed about this experience with McNeela Music”
Helpful Report
Posted 8 months ago
Daniel
Verified Buyer
“Was forced to charge back via PayPal after you guys stopped responding to my emails.”
Helpful Report
Posted 8 months ago
Dominique
Verified Buyer
“Good service but delivery charges too expensive. Amicalement”
Helpful Report
Posted 8 months ago
Maxwell
Verified Buyer
“Very easy to order online and prompt shipping to Australia.”
Helpful Report
Posted 8 months ago
Ruth
Verified Buyer
“We bought a nice whistle from this company which was sent fast and well packed for a good price and the service was excellent.”
Helpful Report
Posted 8 months ago
Audie
Verified Buyer
“Apparently my last order went to spam, but was found by one of you and the order was back on track. I appreciated that! and I appreciate the mails with offers, tunes and cultural information; I truly feel a part of the McNeela family. Thank you. Auide”
Helpful Report
Posted 8 months ago
Meryl
Verified Buyer
“I ordered 2 Wild Irish Whistles and when they arrived, found it the intonation was bad on both. It took several messages back and forth, lots of prodding for information to finally find out there was an issue with the entire batch of whistles. So, apparently there is no quality check on intonation. I did get a full refund and didn’t have to send the whistles back, which was a plus. I needed them for recording so they needed to be absolutely in tune. I hope others who bought from that batch were contacted and provided with replacements that were in tune.”
Helpful Report
Posted 8 months ago
Adam
Verified Buyer
“Great service, product, and price as well as prompt delivery. 5 out of 5 stars!”
Helpful Report
Posted 8 months ago
Michael L
Verified Buyer
“Nice flute the Cignet rosewood send to me in Southern Jutland,Home of The Tonder Festival celebrating its 50 years birthday this year Thanks Michael”
Helpful Report
Posted 8 months ago
Jason
Verified Buyer
“I've had a wonderful time ordering from McNeela. The instruments have been excellent quality and play incredibly. Thanks for great quality!”
Helpful Report
Posted 8 months ago
Stephanie
Verified Buyer
“Speedy service, fair prices and great communication”
Helpful Report
Posted 8 months ago
McNeela Music is rated 4.9 based on 2,046 reviews
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