Maxwells DIY Reviews

Name: Maxwells DIY
Address: Maxwells DIYShotton Road, PETERLEE
Rating: 4.23

4.2 Rating 3,411 Reviews

80 %

of reviewers recommend Maxwells DIY

4.2

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Maxwells DIY 5 star review on 8th April 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on the 23rd March still haven’t received my goods! You’ve taken my money & with not even a respond to my many emails ! So angry been left in the dark what’s going on !! 😡”

Helpful Report

Posted 5 years ago

“Placed an order to be delivered between 1-4 working days, didn’t come, emailed and phoned to cancel order, still no response, and then get emailed to say order is on the way 1 week after purchase, shocking service, even under the circumstances, I’ve already purchased products from elsewhere so don’t need this order, are you going to refund me?? Regards Jason Hall”

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Posted 5 years ago

“Ordered paint over 1 week ago, still not arrived.”

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Posted 5 years ago

“Have not received the order”

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Posted 5 years ago

“Not received my order .still waiting it's 19.15 pm on the 31/03/2020.ordered on the 24/03/2020. The money as been taken from my account.”

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Posted 5 years ago

“YOU are hiding under COVID-19 everyone understands totally and appreciates the stop in business. Someone in Maxwell's is reading this in accordance with the government guidance and can refund all unhappy customer's now on our card !! Don't be a cheat !!”

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Posted 5 years ago

“No paint, no reply, had to get some from DIY store in the end.Would cancel order if anyone would answer my emails.”

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Posted 5 years ago

“I have not received anything or had any updates about my order”

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Posted 5 years ago

“Never arrived.”

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Posted 5 years ago

“Haven’t received any communication since placing the order. I have emailed to find out if my order has even been sent yet & not heard anything back. Still haven’t received my order.”

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Posted 5 years ago

“Nothing of my mail order yet received. Shops are great, on line leaves quite a lot to be desired (notwithstanding current situation) Mark”

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Posted 5 years ago

“Ordered 23/ 3 still not received and still showing as awaiting dispatch on your website”

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Posted 5 years ago

“I havent received the item. I know there's a lockdown but they shouldn't have taken any orders and refunded in full”

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Posted 5 years ago

“I have not yet received my purchase so I cannot review - please resend once my purchase is dispatched and I will review :)”

Helpful Report

Posted 5 years ago

“I made two on line orders on the 23 March and havnt heard anything since.i have e mailed twice and phoned daily and cant get to speak to anyone about when my orders are going to be delivered”

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Posted 5 years ago

“Items have not been received!”

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Posted 5 years ago

“Stated delivery would be between 1 and 4 days. It's now 1 week since I ordered and I have still not received my order, so, I cant comment on condition or time taken to arrive.”

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Posted 5 years ago

“As you took the money out a week ago and have had no order then we not impressed. We have ordered from other companies at this time and they have not taken the money till around delivery date. We understand it’s not easy at the moment and we have not minded the wait but taking money and still no order.”

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Posted 5 years ago

“I've still not recieved items and have emailed for an update but no reply. This item was ordered prior to the coronavirus lockdown so expected some delay, however there has been no communication.”

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Posted 5 years ago

“We have not received order.”

Helpful Report

Posted 5 years ago

Maxwells DIY is rated 4.2 based on 3,411 reviews