Maxwells DIY Reviews

Name: Maxwells DIY
Address: Maxwells DIYShotton Road, PETERLEE
Rating: 4.23

4.2 Rating 3,412 Reviews

80 %

of reviewers recommend Maxwells DIY

4.2

Based on 3,412 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01915871708

Email:

enquiries@maxwellsdiy.co.uk

Location:

Maxwells DIYShotton Road
PETERLEE
SR8 2TG

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Maxwells DIY 5 star review on 8th April 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still do not know if it has been sent.”

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Posted 6 years ago

“Cant really write a review yet. Still not received the product.”

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Posted 6 years ago

“product still hasnt arrived”

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Posted 6 years ago

“Still not received delivery, I am not that bothered that I have to wait a while (as I understand these are uncertain times) but the fact that I have received no communication that there is a delay or what is going on is poor. Also the fact that I am being sent this email rating service and products when I don’t have them is again poor. These are things to improve on in future, communication is key for good customer service.”

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Posted 6 years ago

“Got a purchase notification last thursday, no contact since despite sending emails”

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Posted 6 years ago

“I need to cancel my order”

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Posted 6 years ago

“Ordered over two weeks ago - money taken from my account immediately and no sign of the order or update as to reason for delay. Will NOT use this company again!”

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Posted 6 years ago

“I’m still yet to recieve any correspondence regarding my order”

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Posted 6 years ago

“We made an order 13 days ago, with a delivery of up to 7 working days. It still hasn’t arrived. We have emailed multiple times and tried calling but there has been no response. There isn’t any other way of us to contact you. We understand this is a very difficult time, but we would really appreciate at least an update. We’ve spent nearly £250 and the money has been taken, but the delivery hasn’t come and there is no information from you. We assume this isn’t the customer service you would like to give. So we hope to hear from you soon!”

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Posted 6 years ago

“Gods we’re ordered online 7 days ago but still not received”

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Posted 6 years ago

“No order uet or details of delivery”

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Posted 6 years ago

“Because I still have not received my order.”

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Posted 6 years ago

“I still haven't recieved the item, even after paying an extra £5.50 for 7 day delivery. Emailed and no response, tried to call and no answer. Shocking.”

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Posted 6 years ago

“Not received order I put in on the 23rd March ? Will I get it”

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Posted 6 years ago

“Still awaiting delivery from over a week ago having paid a premium delivery price”

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Posted 6 years ago

“I have emailed you twice about my order and have not received a reply,but now I get an email to asking for a review. I have not received my order,the money has been taken and no reply from you.so I would say very poor customer satisfaction”

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Posted 6 years ago

“Still not received the paint and brushes. The money has gone out of my account and no one has replied to the email I sent regards this. Miss Hanson”

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Posted 6 years ago

“I still haven’t received my order”

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Posted 6 years ago

“Item note dispatched nor my email enquiry responded to. You appear to have taken my payment without dispatching the goods, and ignored my enquiry.”

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Posted 6 years ago

“Very poor service. It’s been over a week and still havnt received my paint or any communication from this company. Be warned”

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Posted 6 years ago

Maxwells DIY is rated 4.2 based on 3,412 reviews