masdings.com Reviews

Name: masdings.com
Address: 13 Middlegate, Newark
Rating: 4.78

4.8 Rating 6,580 Reviews

96 %

of reviewers recommend masdings.com

4.8

Based on 6,580 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01636703050

Email:

ben@masdings.com

Location:

13 Middlegate
Newark
NG24 1AG

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masdings.com 5 star review on 31st March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item i bought had deodorant stains on the armpit of the top not nice at all i wud have returned it but for such a cheap top it hardly seemed worth it”

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Posted 6 years ago

“Not impressed so far placed an order for a birthday present received the wrong order which was clearly addressed to another person.”

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Posted 6 years ago

“Paid for next day delivery, ended up having to collect the parcel myself”

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Posted 6 years ago

“Received the boots one foot size seven the other foot eight it’s cost me 6.50 to return the size eight still waiting for the size 7 to arrive”

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Posted 6 years ago

“6 days after placing my order I am still awaiting delivery”

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Posted 6 years ago

Hello, as you were not in at the time of delivery, the parcel was taken back to the depot.

Posted 6 years ago

“I Paid for next day delivery but goods didn't arrive until Saturday which was 2 days late.”

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Posted 6 years ago

“The Ted baker dress is beautiful but feel the packaging was very flimsy. The dress arrived very creased. Do not think it looks like a dress that's original price was over £100”

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Posted 6 years ago

“Sent wrong size.”

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Posted 6 years ago

“Masdings doesn't ship to South Africa anymore due to parcels been lost along the way or radar at the South African post office and what is charged for shipping to South Africa is what most online shops in U.K charge for express delivery through a courier which minimizes the parcels been lost or stollen in their way to the designated country which in my case is South Africa,in the future I would to see them shipping to South Africa and using a courier instead of the post office”

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Posted 6 years ago

“Sent wrong item (short sleeve instead of long sleeve) however these things happen._ Prompt refund (including postage to send) however still left out out of pocket as return costs not reimbursed. Disappointing.”

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Posted 6 years ago

“Ordered some size 9 shoes. Turned up, one size 8 and one size 9 ! Also showed signs of previously been worn (soles were dirty and no tags attached). Only good thing was the refund process was quick and easy!”

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Posted 6 years ago

“I can only leave this review at the moment as I haven't received my item yet and the tracking number doesn't work. I'm hoping my item will get to me soon :-(”

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Posted 6 years ago

Hello, your order was dispatched on Monday and as you have selected standard 3 working day delivery, the order is still in transit. Your order is due for delivery today or tomorrow, please ensure you are entering your tracking code and not your order number.

Posted 6 years ago

“I have paid for my purchase and have no idea of whether it has been shipped when it is expectdd and two weeks on still no sign of it”

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Posted 6 years ago

Hello, we have looked into this and can see there was a problem with your payment. Please update your payment method on your Amazon Payments account.

Posted 6 years ago

“Ordered 17.5" collar Boss shirt and paid for it only to be told later that it wasn't in stock and that my money would be refunded but I would have to wait 2 - 5 days for it to clear ! Not great.”

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Posted 6 years ago

“Bad day at black rock you advertised my size after I ordered you said out of stock offered me a large size unfortunately I couldnt put a stone on in 2days Why on earth would I accept a size larger than I actually am unless I'm working in a circus is. Coco the clown”

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Posted 6 years ago

“The product was great & as expected - the delivery and service received from your chosen shipping company was absolutely disgusting. I paid extra for the Next Working Day delivery to be told by DPD that they were 'too busy' to deliver on that day. I was then told the package had 'two address labels on it'. I was then told 'they used a taxi driver who didn't know to take it to the shop' when in actual fact the parcel was still in the warehouse as someone I know works there and had seen it. I think received shocking customer service on the phone & was actually sworn to by their representative. They are giving your company a bad reputation as I have seen in other reviews unfortunately, after I had ordered through yourselves.”

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Posted 6 years ago

“Ordered a few items, after 3-4 days when I was expecting delivery had an E-Mail to say none of the items were in stock.”

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Posted 6 years ago

“Still waiting for the other shoe of my new pair of shoes to be sent to me!”

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Posted 7 years ago

“purchased a pair of replay jeans or tried to. Was later told the size was sold out. Very disappointed.”

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Posted 7 years ago

“ordered 2 items 1 item wa fine, third was damaged and stitching uneven sent item back but still to hear back from you (sent back Sunday - today Wednesday, appreciate only a few days but still frustrating) update - received a reply from you but the email address of the sender was a 'no reply' address so was unable to provide a reply back to you.....helpful......”

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Posted 7 years ago

Hello, I have checked your order and it appears you have only purchased 2 items from us. We have not yet received anything back from the order so could it be that you have returned an item from another company? If you have a tracking number, please track this to see where your parcel is.

Posted 7 years ago

masdings.com is rated 4.8 based on 6,580 reviews