masdings.com Reviews

Name: masdings.com
Address: 13 Middlegate, Newark
Rating: 4.78

4.8 Rating 6,583 Reviews

96 %

of reviewers recommend masdings.com

4.8

Based on 6,583 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01636703050

Email:

ben@masdings.com

Location:

13 Middlegate
Newark
NG24 1AG

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masdings.com 5 star review on 31st March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order 2 Lacoste t-shirts, same size (5), 1 of them (green) fits perfectly, the other (grey) is huge.... disappointing”

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Posted 4 years ago

“Still awaiting my order!”

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Posted 5 years ago

“Ordered 2 items. 1 then out of stock even though It went through in the o line order. Also postage slow - items ordered 2 days later with country attire came earlier ! Not brilliant.”

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Posted 5 years ago

“Emailed to ask if they could honour a promotion price which I’d missed by a day and they said no. 4 days later it was back at that price, poor customer relations. Ordered item which was £165 yet I still had to pay postage of over a fiver, very rare you pay postage on such a big purchase. Sent item back as it didn’t fit and although the refund was processed immediately I was charged another £4, so it cost me nearly a tenner to try a jacket on! Probably won’t use again.”

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Posted 5 years ago

“'Levi' jeans were NOT Levi - poor quality denim, hem not finished, frayed, labels were imitation. Delivery was quick and no complaints.”

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Posted 5 years ago

Hi there, all brands that we sell are genuine and we are an authorised seller of Levi.

Posted 5 years ago

“Item arrived promptly. However, when I tried to remove the garment from the plastic packaging, misleading information on the outside of the packaging meant that I ended up cutting into the garment! When I called Customer Services to explain what had happened, they said there was nothing they could do. What a waste of money! I won't be buying anything from this company again!!”

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Posted 5 years ago

Unfortunately, we are unable to refund/replace an item that has been damaged when being opened.

Posted 5 years ago

“The item hasn’t arrived yet. Your service is very slow.It has arrived today.Well packed.”

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Posted 5 years ago

“Ordered from Oxygen. Took almost a month to arrive in US. Completely unaware of affiliation with Masdings who asked me to rathe "the product" (without identifying which product they were referring to). Seemed disconnected from the transaction and my satisfaction. Shirt was nice but slim fit (not disclosed on website) so it was too small and had to be returned. Wanted to exchange but policy was so fiddly I decided to order a new larger shirt and return the smaller one for refund.”

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Posted 5 years ago

Hello Llewellyn. Thank you for your feedback. Are you sure this order was placed with us as the order number you provided is for a HUGO shirt , not gloves ?

Posted 5 years ago

“Sent wrong size & I needed the top for a occasion! Needed to then pay another £79 for another top so I had it in time. Not great for my first experience. Need to now send my wrong size top back to get my refund!”

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Posted 5 years ago

“Unfortunately let down with delivery. Post man called while out of house and had to collect days later from postal sorting office which is miles away. Not good when I have paid for delivery”

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Posted 5 years ago

The delivery was attempted three times and as you were out all of these times, the parcel was then taken to the sorting office to be collected. Unfortunately, we are unable to help further in this instance and would suggest getting the parcel delivered to a property where someone will be in.

Posted 5 years ago

“Unfortunately I received the incorrect order that was for another customer. Masdings sent me a returns label but as yet, I haven't received my order. Very disappointed.”

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Posted 5 years ago

“You are asking me to write a review before I actually received the goods.so no I'm not impressed yet. Ask me after I receive my items.”

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Posted 5 years ago

“i bout EA7 Train Monogram Cap. After 3 days i asked tracking number, they sent me but it doesn`t work. I ask them again, may be tracking number is wrong, any answer 3 days....”

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Posted 5 years ago

“I was disappointed to see that the trainers had obviously been used as the soles were dirty. The rest of the trainers were gone so just decided to keep them”

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Posted 5 years ago

“Photograph of Ted Baker purse looked grey/lilac the actual product is elephant grey which doesn't look half as nice, a real shame.”

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Posted 5 years ago

“Very poor service and outrageously expensive delivery costs and extremely slow delivery speed would not recommended at all”

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Posted 5 years ago

“Incorrect T shirt was sent out. Due respect when I emailed they promptly responded and refunded me the difference in price. More an inconvenience than anything as I was looking forward to receiving the T shirt I originally ordered”

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Posted 6 years ago

“item was showing on website but was actually not in stock”

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Posted 6 years ago

“Well i was very exited getting my Armani T-Shirt , the money went through and then i received a notice that they do not deliver to South Africa . Still waiting for my Refund of 72 Pounds”

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Posted 6 years ago

Hello, unfortunately, we do not ship to South Africa. The order was cancelled and refunded immediately via your original method of payment which is PayPal.

Posted 6 years ago

“Ordered a Barbour umbrella.the handle had chips of wood out of it where it's obviously been bashed around as it was very poorly package.”

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Posted 6 years ago

masdings.com is rated 4.8 based on 6,583 reviews