Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 749 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 749 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer response brilliant. Dispatch prompt & delivery fautless.”

Helpful Report

(11901) - Posted 7 years ago

“Excellent price, kept me updated on the progress of my order and arranged convenient delivery date.”

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(11774) - Posted 7 years ago

“Great service from phoning up to make an enquiry about a gazco inset fire, great price, delivered promptly, now keeping us nice and warm.”

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(11797) - Posted 7 years ago

“Excellent service, kept me informed and the fire was delivered ahead if schedule”

Manor House Fireplaces 5 star review on 2nd December 2017

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(11779) - Posted 7 years ago

“Shown several models by young man who demonstrated them well purcchased our selected model a celsi which has drawn favourable comments we are very pleased with it.one problem on opening the remote control was missing reported it to manor house a replacement was recieved from manufacturers within 3 days”

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(11770) - Posted 7 years ago

“Great service and very helpful during purchase”

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(11850) - Posted 7 years ago

“Many thanks for a very fast delivery at a great price.”

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Posted 7 years ago

“An absolute hassle free purchase. Cheapest price in the country website was easy to use. I was contacted by a lady from Manor House with an order update and my stove was delivered at a time convenient to me”

Manor House Fireplaces 5 star review on 29th November 2017

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Posted 7 years ago

“Reliable and helpful, delivery and electric fire is very good. If needed will buy from them again.”

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Posted 7 years ago

“Good service and good product”

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Posted 7 years ago

“Easy ordering”

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Posted 7 years ago

“Friendly and efficient, I liked that you showed concern in regard to the glass front of our stove, so much so that you cancelled the delivery with your regular courier, palletised our stove and re-booked with a haulier and still delivered on the day you originally quoted. Well done and thank you.”

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Posted 7 years ago

“Very courteous staff, great products and great advice from the get-go!”

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Posted 7 years ago

“Nice fireplace”

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Posted 7 years ago

“We were pleased with their professionalism and their attention to detail. We have now used them in two houses to create new fireplaces. A very traditional one with gas flame fire and the recent one which is in wall storax log burner. Which we are enjoying using.”

Manor House Fireplaces 5 star review on 19th October 2017

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Posted 7 years ago

“Manor House have completed a number of installations for us over the years. Their help and professional advice could never be faulted and has always been invaluable. The work has been completed in each case to a very high standard. The range of products available and contacts within the industry are most impressive. They are highly recommended. Carol and Jim Rawlings.”

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Posted 7 years ago

“Great advice and very professional service”

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Posted 7 years ago

“Friendly and efficient. On the day of fitting the fire the fitters arrived well within the time frame given and removed and took away the old fire. Once the new fire was in place the fireplace was left clean and tidy. A refund was due as a new lintal was not required and this was received within a couple of days of paying the balance due. Would recommend Manor House fires.”

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Posted 7 years ago

“We went to Michael because we had received a poor service from another firm and decided to change suppliers. From the beginning, Michael and his team have been brilliant. Michael is just the nicest man and so passionate about doing a great job. He bent over backwards to meet our timescales and deliver us a brilliant produce that was exactly right for our home. The installer he sent to us was brilliant too - very caring and experienced. I wouldn’t hesitate to reccomend Manor House Fireplaces.”

Manor House Fireplaces 5 star review on 18th October 2017

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Posted 7 years ago

“Expertise of fitters, and the range of stock on view in the shop”

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Posted 7 years ago

Manor House Fireplaces is rated 4.9 based on 749 reviews