maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,723 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. I was kept informed all the way through. Would definitely recommend.”

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“easy to order, decent price, good communication, delivered as promised. brilliant service”

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“Item exactly as described at a fabulous price. I communicated directly with the company prior to purchase & the information I received was prompt & accurate. Thank you, love my new tray :)”

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“First time using this company and really impressed. I ordered a Katie Loxton bag that I had previously seen in a shop. I looked online and found the same bag on sale at half the price. It arrived quickly, was very well packaged and exactly the same as the one in the shop. I love it, thank you.”

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“Great customer service”

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“I am absolutely delighted with my bashful little puppy. Can't bear to have to give him to the new born baby.”

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“Easy to order and delivered in a very reasonable timescale”

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“Great products at good prices and very prompt delivery. I received my parcel just a few days after the order was placed.”

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“Arrived early. Looks amazing.”

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“Item of good quality and fantastic service.”

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“Great clock we love it”

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“Good service but would have expected goods in a box rather than swishy plastic bag,as a result the jelly cat gift was poorly presented.”

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“Great service, quick, product as expected/described. No issues.”

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“I order the wrong colour sent an e mail explaining and was refunded very quickly👏I’ve now precordered the colour I want when back in stock”

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“Really pleased with item for my 1 year old which he will love on his birthday!”

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“Excellent service, goods arrived are are lovely”

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“Ordered curtains and I was kept informed about dispatch and delivered quickly.”

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“Quick delivery and great product.”

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“Fantastic range of products to select from as well as super fast delivery! My orders were for gifts which the recipients were delighted with.”

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“Speedy delivery & very happy with my purchase.”

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maisonwhite.co.uk is rated 4.9 based on 7,723 reviews