maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,812 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,812 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery as promised. Beautiful packaging very impressed. Thanks for the sweets an unexpected treat!!”

Helpful Report

Hi Sheila, Thank you so much for your lovely review! We’re thrilled to hear that your delivery was on time and that you were impressed with our beautiful packaging. We’re glad you enjoyed the sweets too – it’s our little way of saying thanks! Warm wishes, Team maisonwhite.co.uk

“My order was dispatched and delivered very quickly. I would definitely buy from Maisonwhite again.”

Helpful Report

Hi there, Thank you for your glowing review! We’re delighted to hear that your order was dispatched and delivered promptly. Your willingness to shop with us again truly means a lot! Best regards, Team maisonwhite.co.uk

“Study (but elegant) glass candle pillars! Arrived quickly.”

Helpful Report

Hi there, Thank you so much for your lovely review! We're thrilled to hear that you appreciate the sturdy yet elegant design of our glass candle pillars and that they arrived quickly. Your feedback means a lot to us! Warm wishes, Team maisonwhite.co.uk

“Purchase handled by Company promptly with receipt of goods within 48 hours. Impressed.”

Helpful Report

Hi Gordon, Thank you for your fantastic review! We’re thrilled to hear that your purchase was handled promptly and that you received your goods so quickly. Your satisfaction is our priority, and we appreciate your kind feedback! Warm regards, Team maisonwhite.co.uk

“Excelent communication and service from this small business, delighted with my purchase, it's unusual and stands out well on my wall, love hearing the on the hour chime.”

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“Easy to navigate website, great choice of jekkycats, super fast delivery”

Helpful Report

“Loved the range of beautiful things. Bought few presents I was looking for. Thank you!”

Helpful Report

Hi Natalia, Thank you so much for your lovely review! We’re thrilled to hear that you loved our range of beautiful items and found the perfect presents you were looking for. Your support truly means the world to us! Warm regards, Team maisonwhite.co.uk

“Lovely item and received promptly and in perfect condition”

Helpful Report

Hi Louise, Thank you so much for your lovely review! We’re thrilled to hear that your item arrived promptly and in perfect condition. Your feedback truly brightens our day! Warm wishes, Team maisonwhite.co.uk

“Easy to place order on the website. Fast delivery. No issues at all. Would highly recommend.”

Helpful Report

Hi there, Thank you so much for your fantastic review! We’re thrilled to hear that you found it easy to place your order and appreciated our fast delivery. Your high recommendation means the world to us! Warm regards, Team maisonwhite.co.uk

“Lovely item and great customer service, very happy!”

Helpful Report

“Beautifully packaged Promptly delivered”

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“Lovely lights Quickly posted out.”

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“Excellent service from this family run business. Communication good and items are well packaged.”

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“Quick delivery, pleased with my purchase.”

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“Lovely Orla Kiely bedding set. Arrived on time thank you card and sweet very nice touch.”

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“their shipping is very fast i received in 3 days and the jellycat bunny is super cute my friend is really happy”

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“Very fast delivery. Pleased with quality and service.”

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“Very prompt service and competitive price. My granddaughter in Sweden will be thrilled with mouse toilet for her castle. Maileg mice are very popular in Sweden”

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“Good price. Prompt delivery. No hassle just what you want.”

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“The delivery was very fast, and I truly recommend this shop”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 7,812 reviews