maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,812 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,812 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the product and the service. I'm sure my baseball loving grandson in the US will be thrilled with it.”

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“Excellent service, communication and deliver of item. I would recommend maison white as an efficient and professional company.”

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“I bought this product last year as a gift for a friend. This year I have bought more. Good efficient service. I will be buying from you again.”

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“Really couldn’t be more pleased with the service I received: the website was simple and easy to use, and the buying process simple; I was kept updated throughout the sending process; and then the parcel arrived quickly and beautifully made up. Very happy :)”

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“Good one hhgfyj vsfhnbf”

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“I bought a battery charged gold star table light. I had seen them and liked them but there were none to be found where I live so I looked online and found them at Maison White. The service was very good and I would use them again in future. I liked the little surprise in the box! Thank you.”

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“My order arrived extremely quickly, and was well-packaged. It was exactly what I wanted and I’m very pleased with my purchase.”

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“Beautiful good quality towels. Look lovely in my art deco bathroom”

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“Excellent service and product. I would definitely use this company again. They even included a thank you note and sweet with the product. What a lovely idea and great customer service. You don't get that much these days so thank you.”

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“Exceptional customer service, go above and beyond that makes you stand out from other retailers. Excellent quality and value. Thank you”

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“Great service, came quickly and safely packaged.”

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“Really efficient service and a lovely product, really pleased!”

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“My wife loved this Christmas decoration and it arrived quivkly. We're very pleased..”

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“I am very pleased with the item I ordered its as seen on line very vibrant beautiful, also the service was very efficient and quick thank you .”

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Hi there, Thank you so much for your wonderful review! We’re thrilled to hear that you are pleased with your item and find it as vibrant and beautiful as it appeared online. Your kind words about our efficient service mean a lot to us! Warm wishes, Team maisonwhite.co.uk

“Great customer service and good value for money. Package was sent promptly and very well packaged. Very happy.”

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Hi Fiona, Thank you for your fantastic review! We’re so glad to hear that you had a great experience with our customer service and found good value in your purchase. It’s always our aim to ensure timely and careful delivery, and we’re thrilled you were happy with your package! Warm regards, Team maisonwhite.co.uk

“Very pleased with the price, service and product! Thank ypu”

maisonwhite.co.uk 5 star review on 24th September 2025

Helpful Report

Hi Michele, Thank you for your amazing review! We’re delighted to hear that you’re pleased with the price, service, and product. Your satisfaction is our top priority, and we appreciate your kind words! Best wishes, Team maisonwhite.co.uk

“My order was delivered promptly and without difficulty.”

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Hi Annabel, Thank you for your lovely review! We're delighted to hear that your order was delivered promptly and without any hassle. Your satisfaction is very important to us, and it's wonderful to know we met your expectations! Best wishes, Team maisonwhite.co.uk

“Lovely duvet, great price, efficient service!”

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Hi Sarah, Thank you so much for your lovely review! We’re delighted to hear that you are happy with your duvet and that you found our service efficient. Your support means a lot to us! Warm wishes, Team maisonwhite.co.uk

“Ordered bedding at weekend which was quickly dispatched, l was notified promptly and given tracking details, parcel delivered to my village in north Northumberland on Thursday afternoon. I can highly recommend Maison White.”

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Hi Brian, Thank you so much for your lovely review! We’re thrilled to hear that your order was dispatched quickly and that you received all the necessary updates along the way. It’s wonderful to know that your parcel made it to you in Northumberland without a hitch. Your recommendation means the world to us! Best wishes, Team maisonwhite.co.uk

“Lovely curtains which arrived proptly”

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Hi Catherine, Thank you so much for your lovely review! We’re so pleased to hear that you are happy with your curtains and that they arrived promptly. Your satisfaction means the world to us! Warm wishes, Team maisonwhite.co.uk

maisonwhite.co.uk is rated 4.9 based on 7,812 reviews