maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,769 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This product came very quickly and in perfect condition my daughter is extremely happy so I wouldn't hesitate to purchase from this site again.”

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“Was very impressed that they took the time to call me and suggest a far better gift box option for my purchase (which they made available at no extra cost). Great service!”

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“Super soft and cuddly and great service”

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“My order arrived promptly and the price included delivery, which made the cost attractive compared to other sellers. The parcel arrived promptly, well packaged and the goods were as advertised.”

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“Perfect item, delivery and service fantastic as always”

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“As always 5*****”

maisonwhite.co.uk 5 star review on 18th January 2021

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“Good service and lovely cushion Thank you”

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“Item arrived promptly, really pleased with item.”

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“Very good service lovely products will use again thank you 😊”

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“Good fast service”

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“Love the Jellycat Bunnies”

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“Fantastic company quality products delivers quickly”

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“great service”

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“Great service, easy process, one happy recipient of a lovely gift. I will be back for more lovely things!”

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“I’m glad to purchase a really really big bunny here. They ship my bunny very very quick. And shipping only take 4 days to USA. When I open the package ohhhhhhh such a big surprise! Very cute bunny so soft. I love it so much. Also their customer service was very active. Very nice shopping experience here. Thank you.”

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“I'm loving my amuseable snowdrop character it brightened up a winters day in lockdown. Thanks Maison White. Stay safe and keep up the good work”

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“Very fast delivery, lot ov gorgeous items, will def order again”

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“Excellent transaction and superfast delivery. Item was perfect and very well packaged. Delighted with my purchase and also with the high quality of customer service.”

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“Have bought many lovely JellyCat toys from Maison White over the last couple of years. Service is always efficient, quick delivery, and the toys are lovely. Thank you!”

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“Excellent website , great service from start to finish , my goods arrived 3 days after ordering ( exceptional in these trying times ) Excellent prices”

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maisonwhite.co.uk is rated 4.9 based on 7,769 reviews