maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,907 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 22nd April 2026

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It still hasn’t arrived??”

Helpful Report

Hi We received your order on the 31/3 at 10:00pm and dispatched on the 1/4. You would have received the tracking link as below. I don't think it is appropriate to leave a negative review when you have not made any previous contact regarding your parcel delivery. I have checked the tracking https://www.royalmail.com/track-your-item#/tracking-results/JH067352945GB and it says; "Sorry, we tried to deliver your parcel on 06-04-2022 but there didn't seem to be anyone in. Please choose an option below." You will have received this tracking via our dispatch confirmation too! I hope you locate your parcel and feel justly inclined to retract your negative review. Kind regards Maison White

“Great service. Fast dispatch.”

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“Good service easy to use site. The item bought was a gift and much appreciated.”

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“Fast delivery. Product excellent quality, just as described. So soft very pleased”

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“Shopped with Maison White a few times. Always a fair price and delivered promptly.”

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“Very pleased with my purchase, excellent price for quality product, quick delivery. Thanks”

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“Excellent service , delivered quickly and saved myself a considerable amount compared with elsewhere .”

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“Great price for jellycat bunny cheaper than John Lewis , free p&p only took a few days to come”

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“Quick and easy to order on line, able to amend delivery to suit and when the parcel arrived my friend was delighted with her gift”

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“Beautiful quilt cover at good price”

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“Very prompt service Sadly one item needed to be returned as it was not as I had expected but the refund was also paid very quickly so thank you Maison White”

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“Great communication.sent out quickly when back in stock.”

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“Excellent experience shopping with Maisonwhite. Thank you”

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“The ordering and delivery were excellent. A little disappointed with the curtains though, they look really nice in the packet but when hung at the window you cannot make out any pattern with the light coming through, just look like a plain sheet hanging up . I will perhaps put another lining on them. Ashley Wilde " Buckland " design.”

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“Excellent quality duvet set and very fast delivery.”

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“Excellent service and great prices.The items arrived really quickly.I will definitely order from Maison White again.Highly recommended.”

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“Excellent service”

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“Not happy with item, looks scratched and cheap, not like the pictures. Not paying another £4.95 to return Delivery was fine Packed well”