maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,010 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to purchase from and quick delivery”

Helpful Report

Hi Sarah, Thank you for your kind review! We’re delighted to hear you found our purchasing process easy and that your delivery was quick. We strive to provide a seamless experience for our customers! Warm regards, Team maisonwhite.co.uk

“Good service, beautifully packaged. Thank you”

Helpful Report

Hi Dawn, Thank you for your thoughtful review! We’re so pleased to hear that you enjoyed our service and the beautiful packaging. Your kind words mean the world to us! Warm regards, Team maisonwhite.co.uk

“Wow! What a beautiful Maileg mouse so happy best quality and delivered so quickly great service thank you so much 😊”

Helpful Report

Hi Linda, Thank you so much for your wonderful review! We’re overjoyed to hear that you’re happy with your beautiful Maileg mouse and that our service was up to your expectations. Your kind words truly mean a lot to us! Warmest regards, Team maisonwhite.co.uk

“Very quick service, package arrived with lovely card and sweets included from the shop. Will definitely order from here again”

Helpful Report

Hi June, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the quick service and the little treat included in your package. Your support means a lot to us and we can’t wait to welcome you back for your next order! Warm wishes, Team maisonwhite.co.uk

“Never received item. Never got a refund. Bag cost over £70 waste of money”

Helpful Report

As advised by email, you had given the wrong postcode so the item hasn’t been able to be delivered and we are waiting for it to be returned to us. Unfortunately as the error was yours - we are not able to resend or refund with out having the item.

“I hadn’t heard of this company before, but would use them again. The item arrived on tie and well wrapped. The sale price made the piece I bought a bargain!”

maisonwhite.co.uk 4 star review on 13th August 2025

Helpful Report

Hi Sarah, Thank you for your wonderful review! We're delighted to hear that your item arrived on time and well wrapped. It's always great to find a bargain, and we're thrilled you had a positive experience with us! Warm wishes, Team maisonwhite.co.uk

“Found exactly what I was looking for at Maisonwhite! Service great and delivery very quick”

Helpful Report

Hi there, Thank you for your wonderful review! We’re so pleased to hear you found exactly what you were looking for and that our service and delivery met your expectations. Your support means a lot to us! Warm wishes, Team maisonwhite.co.uk

“Package arrived quickly. Customer Service response time is excellent. Customer Service resolved a problem quickly and very reasonably.”

Helpful Report

Hi there, Thank you so much for your kind review! We’re delighted to hear that your package arrived quickly and that our Customer Service team was able to assist you promptly. We strive to resolve any issues efficiently, so your feedback means a lot to us. Best wishes, Team maisonwhite.co.uk

“Lovely mugs and coasters. Excellent service and delivery wouldn't hesitate to recommend.”

Helpful Report

“Placed my order for my Grandaugthers Birthday exceptionally quick delivery arrived within two days excellent service will be purchasing again for sure”

Helpful Report

“We love these curtains, they look stunning and the quality is amazing they have really made the room look spectacular. We will definitely be buying more from maison white. Thank you 😊”

Helpful Report

“Easy ordering process and quick delivery which arrived on time. Would recommend!”

Helpful Report

“Great price , rapid shipping and great communication. Thanks!”

Helpful Report

“Excellent service,thanks.”

Helpful Report

“Great service and quick delivery”

Helpful Report

“Excellent purchase , the bag is so spacious and as delivered in a timely manner .”

Helpful Report

“Brilliant service.”

Helpful Report

“Very pleased with my order.Would definitely recommend maison white.Had a little issue with part of my order but it was sorted very efficiently.”

Helpful Report

“Great service and was happy to find the last Blossom. Will definitely keep them in mind for future shopping.”

Helpful Report

Hi there, Thank you for your fantastic review! It’s always a joy when we can help our customers find what they’re looking for. We truly appreciate your support and look forward to serving you again in the future! Warmest regards, Team maisonwhite.co.uk

“Telephoned the Company directly to place my order. Very helpful friendly service. Laura Ashley duvet set arrived (free post) only 3 days later and is beautiful and at a far more reasonable price than other retailers. Thank You!”

Helpful Report

Hi Eunice Thank you for taking the time to leave a wonderful review, we are so pleased to hear you are happy with our services :) and it was a pleasure to talk with you. The design you chose is gorgeous, it's new in for us and has been so popular! Best wishes Maison White

maisonwhite.co.uk is rated 4.9 based on 8,010 reviews