maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,723 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lights from maisonwhite were easy to order, they were delivered promptly and they are a delight, brightening these dark winter days.”

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“Great price and quick delivery”

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“Very easy to order online and product arrived quickly. Excellent value for money (was in sale with a big discount over price at other retailers).”

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“the clock was an excellent price compared to other items that were exactly the same.it was top quality,even better than the photo and quickly dispatched and wrapped very well.”

maisonwhite.co.uk 5 star review on 20th January 2023

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“Package arrived quickly, price was competitive, and gifts were perfect.”

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“The chair is perfect! Really cute and I love it. Ron was great at replying to my emails. The person I spoke to at Fragilistics was super nice also. The only reason I've given 4 stars instead of 5 is because I got an email one evening telling me my delivery would be the next day between 7am and 9pm. I rushed to organise working from home and being in all day, only to be informed the following afternoon(after I phoned them) that it wouldn't actually be delivered for another 2 days! Really annoying!”

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Hi Thank you for your lovely review, we are glad you love your new chair. So sorry about the courier and for any inconvenience, one day we will have our own delivery service and not lose a star :) Best wishes Maison White Team

“Good service happy with item 😊”

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“Excellent prompt service.”

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“curtains, as described.”

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“Brilliant present and excellent service, huge thanks!!”

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“Very nice company. Efficient, friendly and reasonable. Will use again.”

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“Very easy to order, and quick delivery. Thank you ☺️”

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“Lovely and easy to navigate website. Item ordered arrived in perfect condition and in good time. Thank you!”

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“Order arrived promptly and as expected - thank you!”

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“Excellent product at a good price. Speedy delivery, very happy customer, would definitely buy from Maison White again.”

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“Swift delivery and the curtains are as described . Very happy with the service etc”

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“Enormous bunny and my daughter loves it.”

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“Prompt service”

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“Super quick delivery”

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“Thank you. I placed an international order and it came quite quickly, very efficient! The towels are lovely.”

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maisonwhite.co.uk is rated 4.9 based on 7,723 reviews