maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,166 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,166 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 1st July 2026

Mrs Jacqueline McManus

maisonwhite.co.uk 5 star review on 21st December 2025

139

Anonymous

Anonymous // 01/01/2019

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“Prompt delivery, thankyou”

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“very efficient delivery. very swift”

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“We purchased a super king William Morris duvet cover and it was an excellent price. The ordering online was simple and regular updates were received regarding dispatch, tracking and delivery. No issues with packaging amd we love the duvet cover. Would highly recommend using the company.”

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“Very pleased with purchase and speedy delivery.”

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“Excellent response time to an email question I had about my order. Very helpful. Item arrived very promptly. Would definitely use again.”

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“Quick delivery great customer service”

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“First class service and good quality gifts. Quick delivery too”

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“Great service prompt delivery and a great product, for this through word of mouth and will definitely step use them again”

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“A well priced item .delivered very promptly.”

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“Excellent product and service.😊”

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“Very good service from ordering through to delivery. Excellent.”

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“Excellent service from start to finish. Wonderful products. Would definitely use this company again”

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“Arrived well packaged and on time”

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“Fast delivery, reasonable prices and lovely items. I bought several soft toys and they were all very soft and cuddly. Also cheaper than elsewhere as there was an offer. I will likely buy again and would recommend”

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“Excellent customer service and beautiful product ,however parcel force are letting the side down . I live on a cliff I have parcels del from other companies and royal mail ,parcel force did not bring my parcel they instead took it to a post office. no card left so took 3 attempts at local post offices to find my parcel. Your customer service lady was very understanding and refunded the p + p but it is a shame for you as a company other customers may not be as understanding as myself.”

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“As ever Maison White have delivered an exceptional service and beautiful Jellycat toys for my little one!”

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“Excellent service and sure my grandson will love his owl!! Definitely highly recommend”

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“Arrived quickly, good service. Love the jellycat products”

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“I'd made an error with the delivery address, it was going international, so they rang to confirm my UK address, therefore great customer service. Refunded excess postage straight away.”

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“Ordered Orla Kiely curtains. Item as expected & arrived within a few days.”

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maisonwhite.co.uk is rated 4.9 based on 8,166 reviews