maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,718 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,718 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely Orla Kiely bedding set. Arrived on time thank you card and sweet very nice touch.”

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“their shipping is very fast i received in 3 days and the jellycat bunny is super cute my friend is really happy”

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“Very fast delivery. Pleased with quality and service.”

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“Very prompt service and competitive price. My granddaughter in Sweden will be thrilled with mouse toilet for her castle. Maileg mice are very popular in Sweden”

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“Good price. Prompt delivery. No hassle just what you want.”

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“The delivery was very fast, and I truly recommend this shop”

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“Slightly disappointed as it was only the duvet cover and no pillowcases..as shown on the picture. Have had to buy these separately from Amazon to avoid additional p&p costs Sadly they wont arrive before our guests do:(”

Helpful Report

I am sorry you are disappointed but the description clearly notes in is a duvet only and that pillowcases are to be purchased separately.

“I just discovered this site and I am so delighted with their products and the quality of them. All my items were well wrapped and I received them fast.”

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“So pleased with my Jellycat Bashful Toffee Puppy Soother. Perfect for a new baby, ultra soft and well made. ❤️”

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“Все дуже чудово Товар відповідає фото”

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“Quick delivery and very well packaged.”

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“Top quality items at a good price, packaged well and delivered promptly - top notch all round!”

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“Great price and quick delivery. Would recommend”

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“Perfect 👌 fast delivery packaged well, supper cute pencil jellycat”

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“Very easy to order online. Speedy delivery.”

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“Really happy with my purchase, kept up to date with dispatch and delivery. Perfect, thank you 😊”

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“Great product arrived well packaged and a really good price. Thank you for a great service”

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“It’s my first time ordering with maisonwhite and all I can say is WOW!!! Easy to order on website, great communication, came on time, packaging great with thoughtful note and little sweet inside. I’m a very happy customer and would definitely recommend to my family and friends 😁”